Entering Business Aviation, Part IV: Crafting a Resume

Writing a résumé can be one of the most daunting parts of any job search. Quite frankly, it is one of the most important elements in helping you finding work. A good résumé can ease doors open while a poorly written one will certainly shut these very same doors. In aviation, there are certain things that must be included in a résumé to help you get noticed: getting noticed is, of course, the first step in securing an interview which may lead to employment.

There is no "one-size fits all" résumé that will guarantee success. In my many years of reviewing pilot and, later, flight attendant résumés I have seen submitted anything from multipage treatises to two paragraph summations. As a private flight attendant, your résumé should fall somewhere in between: a one page copy is the preferred length in this industry.

The top part of your résumé must include the following:

1. Your name

2. Your complete address: house or apartment number, street, city, state, zip and country if applying internationally.

3. Your home phone number.

4. Your cell phone or secondary number such as a fax machine.

5. Your email address.

This information should be centered for easy reading and your copy should be on white or off white paper. No fancy fonts, no loud colors, nothing to make it stand out. Why? More than likely it will be trashed if it is not visually appealing. Trust me: in business aviation, which is generally a very conservative field, the flamboyant self promoter is often ignored.

What follows next is open to debate. Some human resources people insist that you need an Objective on your résumé while others do not. If you do include an Objective, please write a strong and positive statement of your career and job objective, concentrating on your strengths and how you can add value to a potential employer. When creating your objective, use clear and concise language. One of the advantages of including an Objective is that it tends to set the tone for the entire page. Leaving one out is sometimes preferable if you are applying for different positions. Always state in the Objective what you can contribute to the company and not what you want to get out of the company.

After you write your Objective, you should follow up with your work history. Please, if you have been working for many years, you might want to consider limiting your information to the last ten years. A résumé is not your job history, rather it is a summation of who you are and what you bring to the table. Save the nitty gritty details for the application form. This is particularly important if you are over 40: do not kid yourself by thinking that age discrimination does not occur. You want to get the interview and then work on getting the job during the interview. In some situations you will not even get the interview if someone finds out that you are 49. Is this legal? Usually, no. Is it provable? You probably will never find out.

After including your work history, you will need to list your training. If you completed FACTS, Alteon, FlightSafety, etc. then spell it out. Include training locations, dates, and a brief synopsis of the training. For example, "emergency egress training, emergency medical procedures, food safety and culinary arts, wine service, etc." Do not write several paragraphs but do include some information about what was accomplished during your training. Taking other types of training related to the field can and should be mentioned as well including: food service, wine courses, language training, etc. The training section could easily be titled "Education" and include college degrees and other post high school training as well.

References: Please do not include references on your résumé! If you feel the need to mention references, please conclude your résumé with something like this: References furnished upon request. That's it. Nothing fancy. If you do mention that references will be included at a later time please make sure that you have at least three, be prepared to present them upon request, and make sure your references know that you are using them as references.

Hobbies: Hmmm.... I am not sure why some people feel the need to include details on how they spend their free time. Perhaps they are trying to tell the person reading the résumé that they are a well rounded person. In my opinion, save those details for your interview.

Other personal information: In most states giving out one's marital status, age, height and weight is illegal. If you are applying for work overseas the company or agency may want this information in addition to a full length picture of yourself and a headshot. I have heard objections from some about this particular practice. Remember: the U.S. Bill of Rights stops at our borders. If you want to work internationally, you must respect local laws and customs. Your opinion will probably not shape what they want; if you do not like it then do not apply.

College and universities are key institutions where many get their first try at crafting a résumé. I like what the University at Buffalo School of Management has to say about writing a résumé:

Do:

* Do try to fit your résumé on one page

* Do leave an appropriate amount of margin space (1/2 ? 1 inch is good, no less than ¼ inch)

* Do use positive action verbs to highlight your skills

* Do use the present tense for current activities and the past tense for previous experiences

* Do place important items in the most prominent areas of your résumé

* Do proofread your résumé for spelling, punctuation, grammatical, and typographical errors

* Do make sure your résumé is neatly typed and letter perfect

* Do be honest and accurate in the facts you give on your résumé

* Do be Positive!

Do Not:

* Do not write RÉSUMÉ on top of the page

* Do not use "I," "Me," or any abbreviations!

* Do not date the résumé, attach advertisements, or list salary requirements

* Do not leave out volunteer or other experiences where you have demonstrated relevant skills

* Do not give any false information

* Do not include reasons for changing jobs

Have others proofread your copy and do not be offended by their suggestions or comments. Consider all comments and suggestions for change; if you are rigid about your résumé you may be too rigid for this industry. Remember, there is no "one-size fits all" résumé; your copy, however, should accurately reflect what you are all about and what you can do for the company.

Matt manages the Aviation Employment Board a job resource center for aviators: http://www.aviationemploymentboard.com In addition, he manages the very successful Corporate Flight Attendant Community at http://www.cabinmanagers.com and http://www.corporateflyer.net

In The News:

Yahoo! News: Top Stories

A trader works on the floor of the New York Stock Exchange, November 20, 2008. (Shannon Stapleton/Reuters)AP - President George W. Bush on Friday ensured that millions of laid-off workers will keep getting their unemployment checks as the year-end holidays approach.



A protester uses his shoe to strike an effigy of U.S. President George. W. Bush, in an expression of contempt, as thousands of followers of Shiite cleric Muqtada al-Sadr converged on Firdous Square in central Baghdad, Iraq for a mass prayer to protest a proposed U.S.-Iraqi security pact on Friday, Nov. 21, 2008.(AP Photo/Karim Kadim)AP - Thousands of followers of a radical Shiite cleric protested a proposed U.S.-Iraqi security deal Friday, burning an effigy of President George W. Bush in the same square where Iraqis beat a toppled Saddam Hussein statue five years ago.



Attorney General Michael Mukasey leaves George Washington University Hospital in Washington, Friday, Nov. 21, 2008. (AP Photo/Kevin Wolf)AP - Attorney General Michael Mukasey was given a "clean bill of health" and went back to work Friday after his harrowing collapse at a late-night dinner speech.



Local women sit on the banks of the Suez canal as a Suez Canal Authority pilot boat passes by in Ismailia, Egypt, Thursday, Nov. 20, 2008. Major shipping companies said that they are considering other options including avoiding the passage through the Suez Canal to avoid having to go through the Gulf of Aden due to increasing piracy risks - meaning longer, costlier trips around the southern tip of Africa. (AP Photo)AP - A radical Islamic group in Somalia said Friday it will fight the pirates holding a Saudi supertanker loaded with $100 million worth of crude oil.



Nebraska lawmakers Brad Ashford, front, of Omaha, and Arnie Stuthman, of Platte Center, Neb., vote in favor of LB 1 Friday, Nov. 21, 2008 at the state capitol in Lincoln, Neb., The bill puts a 30-day age limit on children who can be dropped off at Nebraska hospitals under the state's safe haven law. The bill easily passed 43-5. (AP Photo/Bill Wolf)AP - Nebraska lawmakers have approved adding a 30-day age limit to a safe-haven law that resulted in 35 children — including teenagers as old as 17 — being abandoned at state hospitals.



AP - General Motors Corp. will extend its holiday shutdown or make other production cuts at five factories at as it deals with a continued U.S. auto sales slump and fights to stay solvent.

Trader Paul LaRegina works on the floor of the New York Stock Exchange Friday, Nov. 21, 2008. (AP Photo/Richard Drew)AP - Wall Street moved cautiously higher Friday, with investors taking a breather from the heavy selling of recent days. Energy, utility and technology stocks showed some advances, but bank stocks declined sharply.



In this image from NASA TV, mission specialist Shane Kimbrough cleans and lubricates the end of the International Space Stations' robotic arm during a space walk, Thursday, Nov. 20, 2008. (AP Photo/NASA TV)AP - Space shuttle Endeavour provided an orbital lift to the attached international space station on Friday as the astronauts encountered more problems with a new water recycling system.



AP - A South Florida teen died of a lethal drug overdose in front of a live online webcam audience 12 hours after he started blogging about his plan to commit suicide, an investigator said Friday.

AP - Annika Sorenstam's storied LPGA Tour career is about to end.

A traffic light is seen in front of a Citibank branch in Singapore November 21, 2008. (Vivek Prakash/Reuters)Reuters - Citigroup Inc shares tumbled for a fifth straight day, as Chief Executive Vikram Pandit tried to downplay speculation the banking giant might sell major businesses to restore its health and investor confidence.



President-elect Barack Obama and Senator Hillary Clinton attend a campaign rally in Orlando, Florida, October 20, 2008. (Jim Young/Reuters)Reuters - Retired Marine Gen. James Jones emerged as a leading contender for White House national security adviser as President-elect Barack Obama worked on Thursday to assemble his foreign policy team.



General Motors Chairman and CEO Rick Wagoner stands next to a Chevrolet Volt at GM world headquarters in Detroit, September 16, 2008. (Rebecca Cook/Reuters)Reuters - General Motors Corp will return two of its leased corporate jets amid intense criticism in Washington this week on the luxury travel arrangements of its chief executive even as the company pleads for federal aid.



Reuters - Iran rejected Friday U.S. reports it had enriched enough uranium to make an atom bomb, saying this would require steps it had ruled out like ejecting U.N. inspectors and leaving the Non-Proliferation Treaty (NPT).

Reuters - Unknown assailants launched an attack on the Kirkuk-Ceyhan pipeline between Iraq and Turkey on Friday, triggering a large fire, broadcaster CNN Turk reported.

People search for jobs on computers at the Verdugo Jobs Center, in Glendale, California, November 7, 2008. (Fred Prouser/Reuters)Reuters - President George W. Bush on Friday signed into law an extension of unemployment benefits, the White House said.



A video grab from undated television footage shows pirates walking on the beach in the town of Eyl, in the north of Somalia. (Reuters TV/Reuters)Reuters - Dozens of Somali Islamist insurgents stormed a port on Friday hunting the pirates behind the seizure of a Saudi supertanker that was the world's biggest hijack, a local elder said.



President Bush walks across the South Lawn to board Marine One at the White House, November 21, 2008. (Jim Young/Reuters)Reuters - George W. Bush headed on Friday to an Asia-Pacific summit aiming to seek support for global financial reform and hold talks on ending North Korea's nuclear program as his presidency winds down.



Iraqi Shiites protest in central Baghdad. Thousands of Shiite followers of the firebrand anti-American cleric Moqtada al-Sadr gathered in Baghdad to protest a security accord that would allow US troops to remain in Iraq until 2011.(AFP/Ali al-Saadi)AFP - Thousands of Shiite followers of firebrand anti-American cleric Moqtada al-Sadr gathered in Baghdad on Friday to protest a security accord that would allow US troops to remain in Iraq until 2011.



A Congolese infant at a displaced people camp in Kibati. The Congo government has demanded a stronger mandate for the peacekeeping force in the country after the UN Security Council voted to send 3,000 extra international troops.(AFP/Roberto Schmidt)AFP - The Democratic Republic of Congo demanded Friday a stronger mandate for UN peacekeepers in the east of the vast country after the UN Security Council approved an additional 3,000 troops.




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