My name is Steve Brummet and my business is to speak to businesses, teams, schools, churches, non profit organizations and just people about improving their communication skills. Most communication experts agree that good communication starts with understanding.
If we develop skills that help us better understand people, wont we be able to become better teachers, coaches, parents, salespeople and business people? Doesn't it make sense that if we learn to be more effective in our communication everything around us will change for the better?
I am asked all the time;
"Can't I be a good communicator by just opening my mouth and saying the words? Won't most people understand what I'm trying to say?"
I am going to answer that question by giving you a few examples of bad communication.
I had a good night tradition for my kids when they were little. Every evening since before they could talk, I would say good night and tuck them into bed a certain way.
"Alizabeth Kai Brummet. You are the most wonderful and amazing Alizabeth Kai Brummet in the whole wide world. God loves you . God made you and just the you are is special. Alizabeth Kai, God has a wonderful plan for your life. Goodnight, sweet dreams, I love you."
All I wanted to do was let my children know that they were very special and very loved. Simple, sweet and impossible to misunderstand. Right? Well?
One night I was telling Kai goodnight and when I got to the part about - "Alizabeth Kai, God has a wonderful plan for your life." She stopped me and asked;
Daddy. When will God give me my special plant?"
Special plant?!? One word, just one word changed much of my message to my daughter.
When I think of examples of bad communication, I think of the newspaper advertisement that read;
"For Sale - beautiful Braille bible. Must SEE to appreciate"
They missed their target audience by one word. SEE.
I have heard the radio ad for a miracle drug that promises to grow hair. The company is so proud of this product that they guarantee to double the amount of hair you have or your money back.
They never once tell me exactly where this hair will grow? what if they double the hair in my ears? Not very convincing is it?
My son gave me an example of miscommunication recently. At the end of a long road trip he yelled up from the back of the van;
"TURN DOWN THE RADIO! I'M TRYING TO SLEEP!"
Surprised at his behavior, I turned back to him and said;
"STEVEN KADE BRUMMET! You had better remember that you are talking to your DADDY!"
Of course I expected him to humbly rethink his position and answer me differently. Instead he cocked his head to one side, looked me kind of funny and said;
"DADDY! TURNDOWN THE RADIO! I'M TRYING TO SLEEP?"
I missed it. I failed in my communication with my son.
To improve your key relationships with clients, employees, children, students, spouses and more, you must improve your communication skills and understanding. But, good communication is easy. Isn't It??
Steve Brummet is a communication expert, writer and speaker who works with all types of organizations to increase understanding of communication styles.
Better communication can help you and your organization reduce stress and increase productivity. For more information on one of our workshops, please feel free to call or write.
http://www.communicationspeaker.com steve@stevebrummet.com 972-548-6048 214-578-4172
AP - U.S. automakers drew fresh skepticism from lawmakers Thursday in a rocky confrontation over their pleas for an expanded $34 billion rescue package they say they need to survive. Congressional analysts said one bailout plan under consideration would fall short of what the carmakers want.
AP - Airports in India went on high alert Thursday following fresh attack warnings, and officials said India suspects two senior leaders of a banned Pakistani militant group orchestrated last week's deadly Mumbai attacks.
AP - Suicide bombers killed 17 people including two American soldiers and wounded more than 100 in a string of blasts in two Iraqi cities Thursday as a timetable for withdrawing all U.S. troops won final government approval.
AP - A California couple has been charged with kidnapping and torturing a 17-year-old boy police say they sometimes kept shackled in their home.
AP - Two teenage girls who worked at a nursing home have been charged with abuse, accused of taunting, spitting on and groping residents who suffered from Alzheimer's disease.
AP - In the last months of his administration, President Lyndon Johnson voiced worry over the Vietnam peace talks and stridently suggested that associates of Richard Nixon were attempting to keep South Vietnam away from the table until after the 1968 election, recordings of telephone conversations released Thursday show.
AP - Three men, including a small-town police chief, were indicted Thursday on involuntary manslaughter counts in the gun-fair death of an 8-year-old who accidentally shot himself in the head with an Uzi that a prosecutor said he never should have been allowed to handle.
AP - Erik Estrada has returned to Muncie to take part in overnight police patrols in the city where he starred in the short-lived reality series "Armed & Famous." The former star of the 1970s motorcycle cop drama "CHiPs" is a reserve officer on the Muncie Police Department.
AP - A federal judge will be asked to decide Friday whether five suspended NFL players deserve a chance to play this weekend. At issue is whether the league had a duty to notify its players and their union that a dietary supplement the five took contained a banned ingredient.
Reuters - The top executives of the major U.S. automakers faced skeptical questioning on Capitol Hill as they pleaded for $34 billion in federal aid and warned of a possible collapse that would jeopardize millions of jobs.
Reuters - Top U.S. phone company AT&T Inc said it will eliminate 12,000 jobs, or about 4 percent of its workforce, in a fresh wave of cuts to cope with an economic downturn that has exacerbated a decline in traditional phone sales.
Reuters - The European Central Bank, Britain and Sweden all made big cuts in interest rates on Thursday to shore up economies across Europe in the face of ever-bleaker financial news.
Reuters - U.S. Secretary of State Condoleezza Rice said on Thursday Pakistan had given assurances of its commitment to root out terrorism and round up anyone connected to last week's attack in the Indian city of Mumbai.
Reuters - The United States will quickly feel a change in attitude from Moscow if President-elect Barack Obama transforms Washington's policies toward Russia, Prime Minister Vladimir Putin said on Thursday.
Reuters - Thailand's revered and influential king missed his traditional birthday eve address due to illness on Thursday, a speech many Thais had hoped would provide short-term relief to the country's intractable political crisis.
Reuters - Hate crimes against Arab Americans have decreased steadily since the September 11 attacks but are still more common than they were before the hijackings, a civil rights group said on Thursday.
AFP - Leading European central banks took historic action Thursday to ward off spreading recessions, slashing their key lending rates to boost businesses and consumers.
AFP - Car bombers killed at least 15 people in a former rebel bastion on Thursday as Iraq's security pact with Washington won final approval before its launch at the end of the month.
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