Leadership is not about winning a popularity contest, it's about getting great results. To do so, leaders must challenge people not to do what they want to do but what they don't want to do.
This means getting people out of being comfortable achieving average results to being uncomfortable doing what's needed to get great results. Of course, people so challenged will often get angry with you.
Provoking people's anger comes with the territory of being a challenging leader. In fact, if you are not getting a portion of the people you lead angry with you, you may not be challenging them enough.
This does not mean you let their anger fester. You absolutely must deal with it. After all, you can't motivate angry, resentful people to be your cause leaders.
But there is another angry person you have to deal with. If you don't deal with that person, you won't be able to get the results you're capable of. That person is you.
For just as people get angry in a challenging leadership situation, so do you. It's only natural. You may get angry at their not understanding the challenge, or their not taking the action you want, or their not listening to you, or their not being totally committed to doing what you think is important, or their disobeying you, or their trying to undermine your leader, or any number of things.
Just as you must recognize that in the give-and-take of leadership encounters, you'll occasionally get angry, you should also recognize that such anger is your great opportunity. An opportunity for you to achieve great results.
To understand this, I want you to remember David Coffin and Aristotle.
When writing my book, Executive Speeches: 51 CEOs Tell You How To Do Yours, I interviewed C.E.O. David Coffin who said, "I'm patient, reasonable, even tempered. But once my patience runs out, I give my best talks. .... Something has to be done. You want to get it done!"
I counsel leaders that great results happen in the realm of the free choice of the people you lead and that to give people choices, leaders should be "patient, reasonable, even tempered." They should also be great listeners and adapt at asking good questions
... most of the time.
Occasionally, however, leaders must let their patience run out. They must get angry and show people they're angry ... because something has to be done and they want it done!
However, just getting angry and communicating that anger is not enough to seize the opportunity that anger can provide. That's where Aristotle comes in.
Aristotle wrote in Nicomachean Ethics: "Anyone can be angry. That is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, in the right way -- that is not easy."
If you get angry, think of David Coffin and Aristotle. Be angry with the right person, to the right degree, at the right time, for the right purpose, in the right way -- and you'll find you're getting increases in results.
2005 © The Filson Leadership Group, Inc. All rights reserved.
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com
The author of 23 books, Brent Filson's recent books are, THE LEADERSHIP TALK: THE GREATEST LEADERSHIP TOOL and 101 WAYS TO GIVE GREAT LEADERSHIP TALKS. He is founder and president of The Filson Leadership Group, Inc. ? and for more than 20 years has been helping leaders of top companies worldwide get audacious results. Sign up for his free leadership e-zine and get a free white paper: "49 Ways To Turn Action Into Results," at http://www.actionleadership.com
AP - The Senate's top Democrat has called off a planned vote this week on a $25 billion auto industry bailout. Senate Majority Leader Harry Reid said that he wanted to figure out some way to help Detroit's struggling Big Three but that efforts to do so had stalled.
AP - A growing fear of economic deflation helped take the air out of the stock market Wednesday, and another white-knuckle final hour on Wall Street pushed the Dow Jones industrials under 8,000 to their lowest close since the financial meltdown began.
AP - Former Senate Majority Leader Tom Daschle has accepted President-elect Barack Obama's offer to be Secretary of Health and Human Services, Democratic officials said Wednesday. The appointment has not been announced, but these officials said the job is Daschle's, barring an unforeseen problem as Obama's team reviews the background of the South Dakota Democrat.
AP - California's highest court agreed Wednesday to hear several legal challenges to the state's new ban on same-sex marriage but refused to allow gay couples to resume marrying before it rules.
AP - Al-Qaida's No. 2 leader used a racial epithet to insult Barack Obama in a message posted Wednesday, describing the president-elect in demeaning terms that imply he does the bidding of whites. The message appeared chiefly aimed at persuading Muslims and Arabs that Obama does not represent a change in U.S. policies.
AP - A 30-day age limit in the Nebraska safe-haven law appears headed for final approval. The state Legislature voted 41-6 Wednesday to give second-round approval to the limit. A final vote is expected Friday and then the bill will go to Gov. Dave Heineman, who has said he would support a 30-day age limit.
AP - Bringing "Jurassic Park" one step closer to reality, scientists have deciphered much of the genetic code of the woolly mammoth, a feat they say could allow them to recreate the shaggy, prehistoric beast in as little as a decade or two.
AP - King Herod may have been buried in a crypt with lavish Roman-style wall paintings of a kind previously unseen in the Middle East, Israeli archaeologists said Wednesday. The scientists found such paintings and signs of a regal two-story mausoleum, bolstering their conviction that the ancient Jewish monarch was buried there.
AP - The Kansas City Royals picked up the leadoff hitter they had been seeking, acquiring center fielder Coco Crisp from the Boston Red Sox for reliever Ramon Ramirez on Wednesday.
Reuters - U.S. auto executives went to Capitol Hill for a second day on Wednesday to argue their case for $25 billion in aid as legislators proposed changes to help a bailout pass Congressional and White House muster.
Reuters - Federal Reserve officials slashed economic growth forecasts through 2009 and some believed even deeper interest rate cuts may be needed if growth slows further, minutes of their October policy meeting show.
Reuters - California's Supreme Court on Wednesday agreed to hear a legal challenge against the state's voter-approved ban on gay marriage and let the ban stand until it ruled.
Reuters - President-elect Barack Obama has chosen Tom Daschle, a key early supporter and former U.S. Senate leader, as his top official to overhaul the U.S. healthcare system, two Democratic sources said on Wednesday.
Reuters - Consumer prices fell at a record pace in October and new-home building slumped to fresh lows, according to government reports on Wednesday that suggested the economy likely is already in a recession that may be long and deep.
Reuters - Citigroup Inc faced a crisis of confidence on Wednesday as investors questioned the survival prospects of the U.S. banking giant, and its shares tumbled 23 percent to a 13-year low.
Reuters - Former U.S. President Bill Clinton has offered to allow ethics reviews of future business and charitable activities should his wife be picked by President-elect Barack Obama as secretary of state, Democrats familiar with the issue said on Wednesday.
Reuters - The U.S. Department of Housing and Urban Development will loosen terms of its foreclosure-prevention effort so that the program, meant to backstop $300 billion in home loans, can be more effective, the agency said on Wednesday.
AFP - An Indian warship destroyed a pirate "mother vessel" in the Gulf of Aden, the navy said Wednesday, as bandits demanded a ransom for a Saudi super-tanker seized in the most daring sea raid yet.
AFP - At least one Thai anti-government protester was killed and 21 were wounded in a pre-dawn bomb blast Thursday inside a demonstration site in Bangkok, emergency services said.
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