Helping Others Develop Their Potential

Most of us find ourselves in a position to help others achieve more of their potential than we realize. Sure, as leaders, supervisors, and parents we can see ourselves in that position; but the fact is that all of us are uniquely qualified to help at least one other person in our lives reach their potential. I believe it is part of our purpose in life to serve others in this way ? to encourage and support people we care about in becoming their best selves.

Many books (some of which sit on my bookcases) have been written about coaching and helping people develop their skills. This article won't be a definitive list, but it will share my perspective on the essential ingredients in helping others reach their potential.

Help Them See

The first step in developing the potential in others is for the "others" to recognize that they have potential and to know for themselves what it is! We've already talked about his but you can't forget it ? it is a critical step. Our goal should be to help them get where they want to go ? even if their vision is slightly different from ours.

Potential is about passion. If people don't have passion for the future they see, they are much less likely to get there (and likely it isn't the right future!)

Be Them Focused

Many years ago I had a manager who saw great things in my future. He was very supportive of helping me reach his vision. While I will always be grateful to him for seeing potential in me, I continue to shake my head at his approach. He never wanted to know what I saw for myself and my future, instead, he assumed I would want to become what he saw for me. Even when I tried to explain to him that our visions didn't match, he focused on providing me opportunities and support that were right for his vision, not mine.

Remember that you are helping people reach their potential, helping them discover their agenda and goals. This is not a platform for you to exert your influence based on your belief in them or your vision for them.

Yes, if you are a supervisor or manager you may have organizational goals you hope this person can achieve. Be upfront about those goals, and look for the matches with the person's passions and unique abilities. Perhaps there is a perfect fit, or maybe the best thing you can do for everyone is help the person move into a new or different role inside or outside of the organization.

To truly serve others in this way we must keep this process completely about them, and not our best judgment, our agenda or our vision for them.

Ask Questions

As a developer of potential our role is to draw the answers from others. Too often we want to share our wisdom and advice. We will be more effective when we spend less time talking and more time asking and listening. Ask people questions about their passions, their ideas regarding their greatest areas of potential, and about the other areas in this article.

Ask questions without bias and questions that encourage the other person to think. Then be patient and keep your mouth shut after you ask. Your only job then is to listen.

Help Them Set Goals

All of us know the value of goal setting, but many of us don't do it very well or very consistently on our own. We can guide and encourage people to set them. We can help them define and clarify these goals through the questions we ask. Help people describe their current situation then set goals that will stretch them from their current reality towards their potential.

Use your questioning skills throughout this process and encourage people to write their goals down.

Help Them Identify Options and Opportunities

As a part of the goal setting process, people should begin to identify some options to help them reach the goal. Here is where you can begin to provide more direct advice. Perhaps you have experience that you can share to help them identify approaches they can use. Perhaps if you are in the role of a supervisor, you can offer specific training or learning experiences to help them.

At least as important though, is that you are now in a unique position to help them in the future because you know their goals and their vision. As time goes by you will be become aware of situations, courses, lectures, books, people and all manner of other things that will help that person advance towards their goals. Make sure you share those ideas and opportunities with them.

Provide Support

If we want to help people reach their potential, we know they need support. They need encouragement, advice and even feedback.

You expected me to mention feedback, and it is very important. Sometimes though, people have more feedback than they want or need. What they are often lacking is encouragement. Be a person who is supportive, interested and encouraging and you will provide great value to others.

Be a Model

Want to help others reach their potential? The most important thing you can do is be on that same path for yourself. Model the behaviors you are encouraging in them. Have your own development goals. Be a willing and eager learner. Be open and flexible to new opportunities yourself.

You will have much greater influence and much more success in developing others if you are serious about developing yourself first.

Taken individually each of the suggestions above can be a powerful aid to you in helping others reach their potential. Taken together they will astound both you and those you are helping. The best way to apply these ideas is to get started. Identify at least one of these suggestions that you will implement today.

Getting started is often the toughest step. Seeing the success that comes with action will encourage you to continue. Doing it (rather than just shaking your head and agreeing with these ideas) will be both gratifying and life changing - to those you are helping and to you too!

Follow these steps and you are on your way to unleashing the massive potential in others.

I wish you great success.

© 2004, All Rights Reserved, Kevin Eikenberry. Kevin publishes Unleash Your Potential, a free weekly ezine designed to provide ideas, tools, techniques and inspiration to enhance your professional skills. Go to http://www.kevineikenberry.com/uypw/current.a sp to read the current issue and subscribe. Kevin is also President of The Kevin Eikenberry Group, a learning consulting company that helps Clients reach their potential through a variety of training, consulting and speaking services. You may contact Kevin at toll free 888.LEARNER.

In The News:

Yahoo! News: Top Stories

A specialist works at his post on the floor of the New York Stock Exchange, Monday, Dec. 1, 2008. (AP Photo/Richard Drew)AP - The reality that the nation is indeed in recession and that the downturn may well be prolonged sent Wall Street plunging Monday, hurtling the Dow Jones industrials down nearly 700 points and wiping out more than half of last week's big gains. All the major indicators fell more than 7 percent, with the Standard & Poor's 500 index down nearly 9 percent.



President-elect Barack Obama, left, stands with Secretary of State-designate Sen. Hillary Rodham Clinton, D-N.Y., center, and National Security Adviser-designate Ret. Marine Gen. James Jones, right, at a news conference in Chicago, Dec. 1, 2008. (AP Photo/Pablo Martinez Monsivais)AP - Barack Obama announced a national security team Monday headed by Hillary Rodham Clinton, who fought him long and bitterly for the presidency, and Robert Gates, the man who has been running two wars for George W. Bush — striking choices by a president-elect who declared he wanted "strong personalities and strong opinions."



President George W. Bush speaks as he participates in the Saddleback Civil Forum on Global Health, Monday, Dec. 1, 2008, at the Newseum in Washington.  (AP Photo/Ron Edmonds)AP - President George W. Bush says history will judge him, but he is getting his own crack first. Bush is using his final 50 days in office to tout his legacy, hoping to leave a lasting impression of overshadowed progress. On Monday, World AIDS Day, Bush was heralded for his leadership in fighting the disease, a point that even his Democratic critics readily concede.



This undated file photo provided by the Illinois Department of Corrections shows Jennifer Hudson's estranged brother-in-law William Balfour. Balfour has been arrested Monday, Dec. 1, 2008 in Illinois in the deaths of the singer's mother, brother and 7-year-old nephew. (AP Photo/Illinois Department of Corrections)AP - Police arrested the estranged brother-in-law of Jennifer Hudson on Monday in the deaths of the entertainer's mother, brother and young nephew, taking him from a prison where he had been held on a suspected parole violation.



Tape covers bullet holes in the windows of the newly-reopened Refresh Cafe in the landmark Chhatrapati Shivaji Terminus train station, in Mumbai, India, Monday Dec. 1, 2008.  This scarred and traumatized city struggled back to its feet Monday, reopening schools and businesses, as residents tried to come to terms with the string of terror attacks that brought bloodshed to the heart of Mumbai. The owner of the cafe said he had little choice but to reopen the fast food restaurant in the station, even though its glass wall is scarred with bullet holes, half his staff refused to come back and his brother is on a ventilator in the intensive care unit after being shot in the abdomen by the attackers. (AP Photo/Lefteris Pitarakis)AP - India demanded Monday that Pakistan take "strong action" against those behind the deadly Mumbai attacks, and Washington pressured Islamabad to cooperate with the investigation.



Alaska Gov. Sarah Palin, center, waves to a crowd during a campaign stop for U.S. Sen. Saxby Chambliss, R-Ga, Monday, Dec. 1, 2008 in Savannah, Ga. Chambliss and Democratic challenger Jim Martin are   in a Tuesday runoff that will shape Democrats' hold on power in Washington. (AP Photo/Stephen Morton)AP - Alaska Gov. Sarah Palin urged Georgia voters to back Sen. Saxby Chambliss in Tuesday's runoff in an election eve appeal that underscored her popularity within the Republican Party and the GOP's efforts to stave off erosion of its shrinking Senate numbers.



In this photo released by KATV Television, news anchor Anne Pressly, is shown in a June 26, 2008, photo in Little Rock, Ark.  Pressly died Oct. 25, 2008 as a result of an Oct. 20 attack, and Little Rock Police named a suspect in the case Wednesday, Nov. 26, 2008. (AP Photo/KATV Television)AP - A television anchorwoman killed in her home had been sexually assaulted and beaten so badly in a suspected burglary that her jaw shattered and she broke a hand while trying to fend off her attacker's blows, her parents said Monday.



AP - Almost one in five young American adults has a personality disorder that interferes with everyday life, and even more abuse alcohol or drugs, researchers reported Monday in the most extensive study of its kind.

AP - A man who rammed his truck into a woman's vehicle on a highway early Friday told authorities he crashed into her while going more than 100 mph because God told him "she needed to be taken off the road."

New York Giants wide receiver Plaxico Burress, left, leaves the courthouse with  his lawyer, Benjamin Brafman, in New York, Monday, Dec. 1, 2008. Burress appeared in court on weapons possession charges. (AP Photo/Seth Wenig)AP - Taken to court in handcuffs, Plaxico Burress posted $100,000 bail on weapons possession charges Monday as a frenzy grew around the case of the Giants star receiver who accidentally shot himself in a nightclub.



Senator Hillary Clinton speaks to the media after being announced by President-elect Barack Obama as his choice for Secretary of State along with General Jim Jones as his choice for National Security Advisor during a news conference in Chicago, December 1, 2008. (Jeff Haynes/Reuters)Reuters - U.S. President-elect Barack Obama named former rival Hillary Clinton as secretary of state on Monday and said Robert Gates would remain defense secretary in a national security team charged with recasting America's leadership role in the world.



Traders work on the floor of the New York Stock Exchange, December 1, 2008. (Brendan McDermid/Reuters)Reuters - Stocks tumbled on Monday as signs of a deepening economic slump around the world erased much of last week's sharp gains, with banks and retailers among Wall Street's biggest casualties.



Members of ZAKA, Israel's non-governmental rescue-and-recovery organization which specializes in collecting human remains to ensure a proper Jewish burial, speak with policemen after performing religious rituals in front of Nariman House in Mumbai's Colaba area, December 1, 2008. (Jayanta Shaw/Reuters)Reuters - India demanded Pakistan take decisive action over deadly attacks in Mumbai it said were carried out by militants from its nuclear-armed rival, while the West urged cooperation to ease tension.



President Bush and first lady Laura Bush walk to make a statement on the attacks in Mumbai on the South Lawn of the White House, November 29, 2008. (Yuri Gripas/Reuters)Reuters - President George W. Bush said the biggest regret of his presidency was flawed intelligence that Iraq had weapons of mass destruction and told ABC "World News" in an interview airing on Monday that he was unprepared for war when he took office.



A woman watches as people shop in the Time's Square Toys 'R' Us store on 'Black Friday' in New York, November 28, 2008. (Brendan McDermid/Reuters)Reuters - The U.S. economy has been in a recession for a year, the nation's business cycle arbiter declared on Monday, while European leaders vowed to step up public spending to try to cushion a deepening downturn.



Speaker of the House Rep. Nancy Pelosi speaks during a news conference in the U.S. Capitol in Washington November 21, 2008. (Molly Riley/Reuters)Reuters - U.S. House of Representatives Speaker Nancy Pelosi met leading governors on Monday to discuss the size and shape of an economic stimulus package that one Democratic aide said was likely to cost around $500 billion.



Birmingham Mayor Larry P. Langford in an undated photo. (Handout/Reuters)Reuters - Federal authorities arrested the mayor of Birmingham, Alabama, on Monday in a corruption probe surrounding a sewer bond debt that could lead to the largest municipal bankruptcy in U.S. history.



An anti-government demonstrator chases after a suspected pro-government supporter in Bangkok's Suvarnabhumi Airport on December 1, 2008. (Kerek Wongsa =/Reuters)Reuters - Thai protesters prepared to end their three-month occupation of the Prime Minister's office on Monday to consolidate their grip on the main airport ahead of a court verdict that could dissolve the elected government.



Arizona Governor Janet Napolitano, President-elect Barack Obama's choice for homeland security chief, speaks at a press conference at the Hilton Hotel in Chicago, Illinois. Obama on Monday nominated Hillary Clinton to be his AFP - Barack Obama on Monday nominated Hillary Clinton to be his "tough," "smart" secretary of state as his former foe vowed to give her all to steer America through a storm of international crises.



Map locating the attacks in Mumbai. India has formally accused AFP - India on Monday formally accused "elements" in Pakistan of being behind the devastating Islamic militant attacks in Mumbai and demanded that Islamabad take "strong action".




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