
Leaders do nothing more important than get results. But you can't get results by yourself. You need others to help you do it. And the best way to have other people get results is not by ordering them but motivating them. Yet many leaders fail to motivate people to achieve results because those leaders misconstrue the concept and applications of motivation.
To understand motivation and apply it daily, let's understand its three critical factors. Know these factors and put them into action to greatly enhance your abilities to lead for results.
1. MOTIVATION IS PHYSICAL ACTION. "Motivation" has common roots with "motor," "momentum," "motion," "mobile," etc. - all words that denote movement, physical action. An essential feature of motivation is physical action. Motivation isn't about what people think or feel but what they physically do. When motivating people to get results, challenge them to take those actions that will realize those results.
I counsel leaders who must motivate individuals and teams to get results not to deliver presentations but "leadership talks." Presentations communicate information.. But when you want to motivate people, you must do more than simply communicate information. You must have them believe in you and take action to follow you. A key outcome of every leadership talk must be physical action, physical action that leads to results.
For instance, I worked with the newly-appointed director of a large marketing department who wanted the department to achieve sizable increases in the results. However, the employees were a demoralized bunch who had been clocking tons of overtime under her predecessor and were feeling angry that their efforts were not being recognized by senior management.
She could have tried to order them to get the increased results. Many leaders do that. But order-leadership founders in today's highly competitive, rapidly changing markets. Organizations are far more competitive when their employees instead of being ordered to go from point A to point B want to go from point A to point B. So I suggested that she take a first step in getting the employees to increase results by motivating those employees to want to increase results. They would "want to" when they began to believe in her leadership. And the first step in enlisting that belief was for her to give a number of leadership talks to the employees.
One of her first talks that she planned was to the department employees in the company's auditorium.
She told me, "I want them to know that I appreciate the work they are doing and that I believe that they can get the results I'm asking of them. I want them to feel good about themselves."
"Believing is not enough," I said. "Feeling good is not enough. Motivation must take place. Physical action must take place. Don't give the talk until you know what precise action you are going to have happen."
She got the idea of having the CEO come into the room after the talk, shake each employee's hand, and tell each how much he appreciated their hard work - physical action. She didn't stop there. After the CEO left, she challenged each employee to write down on a piece of paper three specific things that they needed from her to help them get the increases in results and then hand those pieces of paper to her personally - physical action.
Mind you, that leadership talk wasn't magic dust sprinkled on the employees to instantly motivate them. (To turn the department around so that it began achieving sizable increases in results, she had to give many leadership talks in the weeks and months ahead.) But it was a beginning. Most importantly, it was the right beginning.
2. MOTIVATION IS DRIVEN BY EMOTION. Emotion and motion come from the same Latin root meaning "to move". When you want to move people to take action, engage their emotions. An act of motivation is an act of emotion. In any strategic management endeavor, you must make sure that the people have a strong emotional commitment to realizing it.
When I explained this to the chief marketing officer of a worldwide services company, he said, "Now I know why we're not growing! We senior leaders developed our marketing strategy in a bunker! He showed me his "strategy" document. It was some 40 pages long, single-spaced. The points it made were logical, consistent, and comprehensive. It made perfect sense. That was the trouble. It made perfect, intellectual sense to the senior leaders. But it did not make experiential sense to middle management who had to carry it out. They had about as much in-put into the strategy as the window washers at corporate headquarters. So they sabotaged it in many innovative ways. Only when the middle managers were motivated - were emotionally committed to carrying out the strategy - did that strategy have a real chance to succeed.
3. MOTIVATION IS NOT WHAT WE DO TO OTHERS. IT'S WHAT OTHERS DO TO THEMSELVES. The English language does not accurately depict the psychological truth of motivation. The truth is that we cannot motivate anybody to do anything. The people we want to motivate can only motivate themselves. The motivator and the motivatee are always the same person. We as leaders communicate, they motivate. So our "motivating" others to get results really entails our creating an environment in which they motivate themselves to get those results.
For example: a commercial division leader almost faced a mutiny on his staff when in a planning session, he put next year's goals, numbers much higher than the previous year's, on the overhead. The staff all but had to be scrapped off the ceiling after they went ballistic. "We busted our tails to get these numbers last year. Now you want us to get much higher numbers? No way!"
He told me. "We can hit those numbers. I just have to get people motivated!"
I gave him my "motivator-and-motivatee-are-the-same-person!" pitch. I suggested that he create an environment in which they could motivate themselves. So he had them assess what activities got results and what didn't. They discovered that they spent more than 60 percent of their time on work that had nothing to do with getting results. He then had them develop a plan to eliminate the unnecessary work. Put in charge of their own destiny, they got motivated! They developed a great plan and started to get great results.
Over the long run, your career success does not depend on what schools you went to and what degrees you have. That success depends instead on your ability to motivate individuals and teams to get results. Motivation is like a high voltage cable lying at your feet. Use it the wrong way, and you'll get a serious shock. But apply motivation the right way by understanding and using the three factors, plug the cable in, as it were, and it will serve you well in many powerful ways throughout your career.
2004 © The Filson Leadership Group, Inc. All rights reserved.
=====================================================
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com
The author of 23 books, Brent Filson's recent books are, THE LEADERSHIP TALK: THE GREATEST LEADERSHIP TOOL and 101 WAYS TO GIVE GREAT LEADERSHIP TALKS. He is founder and president of The Filson Leadership Group, Inc. ? and has worked with thousands of leaders worldwide during the past 20 years helping them achieve sizable increases in hard, measured results. Sign up for his free leadership ezine and get a free guide, "49 Ways To Turn Action Into Results," at http://www.actionleadership.com
AP - President-elect Barack Obama's proposed tax cuts ran into opposition Thursday from senators in his own party who said they wouldn't do much to stimulate the economy or create jobs. Senators from both parties agreed that Congress should do something to stimulate the economy. But Democratic senators emerging from a private meeting of the Senate Finance Committee criticized business and individual tax cuts in Obama's stimulus plan.
AP - The U.N. Security Council called for an "immediate" and "durable" cease-fire in Gaza in a resolution Thursday night even as fighting between Israel and Hamas raged — with early morning airstrikes killing seven Palestinians and pushing the death toll to about 760 in the near two-week conflict.
AP - A key panel unanimously recommended impeachment for Gov. Rod Blagojevich on Thursday, setting up a vote that could make him the first governor to face such fate in Illinois' sordid political history. Blagojevich should lose his job for abusing power, mismanaging government and committing possible criminal acts, including federal allegations he tried to sell off a U.S. Senate seat, the special committee concluded.
AP - Tim Tebow gave Florida the jolt it needed, and the Gators toughed out a second BCS title in three years. Their 24-14 win over No. 2 Oklahoma in a choppy, sloppy affair Thursday night made them a national champion.
AP - U.S. policy to win in Afghanistan must recognize the poor nation's limitations and its neighborhood, especially its intertwined relationship with U.S. terrorism-fighting ally Pakistan, the top U.S. military commander in the region said Thursday.
AP - Vice President Dick Cheney said Thursday that he sees no reason for President George W. Bush to pre-emptively pardon anyone at the CIA involved in harsh interrogations of suspected terrorists. "I don't have any reason to believe that anybody in the agency did anything illegal," he said.
AP - In grainy cell-phone videos played over and over on the Internet, police officers force an unarmed black man to the ground and hold him face-down on a crowded train platform. Suddenly one of the officers draws his gun and fatally shoots the man in the back — then looks up.
AP - Prosecutors said Thursday that investigators found 100 signed checks worth $173 million in Bernard Madoff's office desk that he was ready to send out to his closest family and friends at the time of his arrest last month in what is alleged to be largest financial fraud in history.
Reuters - The U.N. Security Council called for an immediate ceasefire in the Gaza Strip but Israeli warplanes launched intermittent attacks on Friday.
Reuters - President-elect Barack Obama warned on Thursday the U.S. economy could stay mired in recession for years without bold action and he urged lawmakers to work day and night to pass a massive stimulus plan.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - Al Qaeda's operations chief in Pakistan and a top aide are believed to be dead, a U.S. counterterrorism official said on Thursday, in what appeared to be the latest results of a campaign targeting the militant group's leadership.
Reuters - President-elect Barack Obama named Tim Kaine as head of the Democratic Party on Thursday, rewarding an early supporter with a high-profile political post even as he continues to serve as Virginia governor.
Reuters - Europe on Friday looked for a swift restoration of gas supplies, after striking a deal with Moscow on monitoring gas shipments via Ukraine that have been halted by a rancorous pricing dispute with Kiev.
AFP - Israel was under intense pressure Friday to end its two-week-old offensive in the Gaza Strip after the UN Security Council called for an immediate ceasefire as the death toll from the war rose past 760.
AFP - Hopes for a quick resumption of Russian gas supplies to Europe were rising Friday after Russia agreed on the terms for the deployment of monitors in Ukraine.
There are many reasons why someone would decline to participate during a... Read More
As a whole we spend a lot of time filling our minds... Read More
In Part One, I described the laws of motivation. In Part Two,... Read More
The assets of your business traditionally include property, plant, equipment, and your... Read More
To excel in business we need conscious command of all our faculties,... Read More
It was a time of turmoil. In November 1979, supporters of the... Read More
The manager administers, the leader improves; the manager maintains, the leader develops;... Read More
Leadership can be a very challenging task. As leaders we don't always... Read More
1. Good Communicator. Extraordinary Leaders are those who can take the vision... Read More
Last week, as I was standing in the checkout line of my... Read More
It's interesting to hear the responses from executives when I ask them,... Read More
"Know thyself" is a powerful principle that leaders, managers and effective people... Read More
SEE INTO THE FUTURE CREATIVELY AND PRACTICALITY: Planning day-to-day is obviously important,... Read More
General George S. Patton was born on November 11, 1885 on his... Read More
Any man would be justly proud to claim even a portion of... Read More
A tight knit team is a group of competent individuals who care... Read More
Did you know that people who lead strategically resemble fine-tuned machines? By... Read More
Do you ever strum your fingers on the desk top as you... Read More
Ask anyone about what makes a good leader and they are sure... Read More
Did you know that you can successfully handle most leadership challenges with... Read More
My grandfather used to speak of the days when people drove the... Read More
A poem hangs on the wall at Mother Theresa's orphanage in India.... Read More
Our studies of the most effective people in corporate America show that... Read More
Why talk about leadership?"Leadership is important whether you a leader of a... Read More
Complaining. There's room for legitimate complaining, but if you let this deadly... Read More
Some think that everything is black and white. I'm beginning to see... Read More
Side conversations ruin meetings by destroying focus and fragmenting participation.Approach 1: Ask... Read More
Personal attacks hurt people, mar communication, and end creativity. If they become... Read More
The first time I meet a leader to decide if we should... Read More
If I asked you what your goal in life is, what would... Read More
Although a meeting is a vehicle for resolving differences, it can break... Read More
"Leaders are born, not made." Right? Let me ask you a question:... Read More
Before we can effectively lead anyone, we must take an introspective view... Read More
Recently I attended Cub Scout Leader Outdoor Experience training. This was a... Read More
A little on leadership?Many people enter the leadership world through a position... Read More
"The payoff for the ethical person is a reputation for honesty. It's... Read More
We need to engage our listeners and transform them into excited, willing... Read More
Quality leadership is a positive asset that is needed in every organization.... Read More
History teaches that when people needed to do great things, a leader... Read More
Charlotte decides to do good. Charlotte is a highly motivated worker. Something... Read More
Chances are if you're interested in this post, you're looking for a... Read More
"Character is much easier kept than recovered." -Thomas Paine"The best index to... Read More
A leader's roleIn any change project, a leader must wear many hats,... Read More
Spencer Johnson really hit a nerve when he wrote Who Moved My... Read More
Making any decision without having all of the information and facts beforehand... Read More
Leadership is what every organization needs and so few have in adequate... Read More
Studies have shown that companies that have acquired competencies to lead with... Read More
There is a steady flow of information in the form of books,... Read More
Although a meeting is a vehicle for resolving differences, it can break... Read More
I was invited to do a Leadership workshop at a well known... Read More
Have you ever noticed that since the early part of the 20th... Read More
Leaders do nothing more important than get results. But you can't get... Read More
"Coming together is a beginning. Keeping together is progress. Working together is... Read More
At one point or another, we have all been either a leader... Read More
Tao Te Ching said to be written by Lao Tzu during the... Read More
"Leaders are born, not made." Right? Let me ask you a question:... Read More
"The miracle power that elevates the few is to be found in... Read More
"Do what you do so well that they will want to see... Read More
I hated Kyle Sisk*. A notorious bully, Kyle punctuated my grade school... Read More
In an article discussing the need for innovative products and profitable service... Read More
"Forward, as occasion offers. Never look round to see whether any shall... Read More
1. Good Communicator. Extraordinary Leaders are those who can take the vision... Read More
"The payoff for the ethical person is a reputation for honesty. It's... Read More
We watch the star athlete calmly make the final shot, score the... Read More
So you want to be a leader? Or you want to be... Read More
After studying scores of great thinkers like Leonardo Da Vinci, I think... Read More
A willingness to change first is one of the major pre requisites... Read More
It is often much harder for women to get promoted than men.... Read More
Doesn't make too much sense does it? Am I really going to... Read More
While dominant participants contribute significantly to the success of a meeting, they... Read More
Reframing is looking at the situation with a new set of eyes.... Read More
Here's a really simple way to think about the ins and outs,... Read More
Some people mistakenly associate supervisory positions, or seats of power, with leadership.... Read More
Are your meetings generally a waste of time? Do you have trouble... Read More
"Click It" Into Gear!Ever wonder how two people can be in the... Read More
It has been stated that the world of tomorrow will be shaped... Read More
Making any decision without having all of the information and facts beforehand... Read More
Although world business is undergoing historic changes, the prevailing view of what... Read More
According to the dictionary choice means "to select freely after consideration, to... Read More
The United Nations Conference on Law of the Sea was ground breaking... Read More
"We should not only use all the brains we have, but all... Read More
What exactly is Charisma? Most would agree that it is a magical,... Read More
"Most of our obstacles would melt away if, instead of cowering before... Read More
Within every business lies a network of people who are working to... Read More
"Don't measure your life by your goals, but rather by what you... Read More
Those that have successfully made the transition from manager to leader have... Read More
Why talk about leadership?"Leadership is important whether you a leader of a... Read More
The vast majority of leadership training available to managers focuses primarily on... Read More
A German silent film melodrama depicts an airship bombing London during World... Read More
People respond to good leadership! Period! It is in all aspects of... Read More
"...And winged hope, with heart of fire, To gain the bliss of... Read More
For many of us, asking for help is a difficult concept. It... Read More
President Ike Eisenhower once demonstrated the difference between leadership and management to... Read More
Everyone knows that great leaders are made, not born. However good that... Read More
Leadership Leadership |