Tough Times Demand Resilient Leaders

The stock market gyrates with unpredictable and heartburning results. Icons of solid companies become straw figures before balance sheets. Children are abducted from their front yards and networks of terrorists spiral throughout the world. Religious institutions cast shadows of duplicity while El Nino brings strange fish to the California coasts and out-of-control fires head toward ancient Sequoias.

Tough times. It's enough to cause all of us to stand like the proverbial "deer in headlights", mutter "the sky is falling", or else spring into action. The latter would be fine but it's often a knee-jerk response based on what we've done in the past. Trouble is that the present doesn't look like the immediate past.

Whether you're leading a Fortune 100 company, a small department, or an enterprise of one, now is the time to hone your resiliency skills. But first, let's update the definition of "resilient". In 1824, Webster defined it as: "the capability of a strained body to recover its size and shape after deformation caused especially by compressive stress."

That definition works for explaining metal but not for the mettle of the human system. Consider this: The compressive stress to an organizational body can be the result of bloating mergers. Mergers now meet mania and layoffs distort the workloads and customer care. If this is the case, the resilient organization must carefully think what size and shape will serve it for the long haul. Recovering its size and shape might be the worst thing!

At the risk of insulting Webster, I define resiliency as " the capacity to cultivate strengths to positively meet the challenges of living; the ability to bounce back from adversity while maintaining personal and corporate integrity."

Some key resilient strengths are found in using HOPE as an acronym:

  • Head talk and Heart walk.

  • Optimism.

  • Purpose, passion and persistence.

  • Energy and Enjoyment.

Head talk asks that we critically explore our thinking process. Are we stuck in out-moded patterns of behaviors that no longer serve us? What assumptions are we making and what actions can we take if the assumptions are confirmed? What resources can we call upon? How have we nurtured our relationships and support network? Are we being truly HONEST with ourselves about our own fears? What voices do we need to listen to-even if we don't want to?

Heart walk is truth in action. It means we keep our word. Trust is the password of our time. It is also the cornerstone of relationships. Since an inability to get along is the single biggest reason for failure, heart walk builds relationships through connecting at more than cerebral levels.

Optimism arises from our anticipation of a positive outcome as well as our ability to help produce that outcome. Dr. Martin Seligman's decades-long research indicates that optimism can be learned by listening carefully to our internal dialogue and challenging negative beliefs. Learned Optimism is a book that should be on everyone's reading list.

Purpose, passion and persistence work like a three-legged stool in holding up a resilient leader. Purpose implies that you have a reason for being on this earth and it is not "all about you". Since the odds of a human egg being fertilized are 220 trillion to one, you are NOT a mistake.

If purpose is the "why" you are here, passion is the "what". It's that activity that gets your juices flowing. Somehow, somewhere it must be in your life. Find a way to put it there and then persist in the doing. Pablo Casals knew he was put on earth for music. His passion was the cello. Even severely crippled with arthritis, his resilient spirit persisted through the pain and he played like an angel.

Energy and enjoyment spark up the human engine. In complex time, our energy sources need to be renewed and refreshed. Sleep, exercise, solitude, and meditation pump the exhausted spirit with the octane of resiliency. Play and laughter are birthrights of the human spirit. Laughter is the canary of hope. If the laughter has died, so too has your resiliency. Lighten up. Find what's zany about life. Watch children at play. Don't take life so seriously-you won't get out of it alive.

Philosopher Howard Zinn wrote that to have hope, one doesn't need certainty, only possibility. In an upside down world-there are lots of possibilities for positive change and growth. Let H.O.P.E. support YOUR resilient spirit.

(c) 2002 by Eileen McDargh. All rights reserved.

About The Author

Eileen McDargh, CSP, CPAE, is an international speaker, author and seminar leader. Her book 'The Resilient Spirit' is the companion piece to her talks on resiliency and spirit. For more information on Eileen and her presentations, please call 949-496-8640 or visit http://www.TheResilientSpirit.com

McDargh@aol.com

In The News:

Yahoo! News: Top Stories

President-elect Barack Obama makes remarks on the nations economy, Thursday, Jan. 8, 2009, at George Mason University in Fairfax, Va. (AP Photo/Lawrence Jackson)AP - President-elect Barack Obama's proposed tax cuts ran into opposition Thursday from senators in his own party who said they wouldn't do much to stimulate the economy or create jobs. Senators from both parties agreed that Congress should do something to stimulate the economy. But Democratic senators emerging from a private meeting of the Senate Finance Committee criticized business and individual tax cuts in Obama's stimulus plan.



Palestinian demonstrators use sling-shots to hurl stones at Israeli soldiers during a demonstration against Israel's military operation in Gaza, in the West Bank village of Bilin, near Ramallah,Thursday, Jan. 8, 2009. Israel resumed its Gaza offensive Wednesday after a three-hour lull to allow delivery of humanitarian aid, bombing heavily around suspected smuggling tunnels near the border with Egypt. Despite the heavy fighting, strides appeared to be being made on the diplomatic front with the U.S. throwing its weight behind a deal being brokered by France and Egypt. (AP Photo/Muhammed Muheisen)AP - The U.N. Security Council called for an "immediate" and "durable" cease-fire in Gaza in a resolution Thursday night even as fighting between Israel and Hamas raged — with early morning airstrikes killing seven Palestinians and pushing the death toll to about 760 in the near two-week conflict.



Rep. Jack Franks (D-Woodstock) votes to recommend the impeachment of Illinois Gov. Rod Blagojevich to the House during an Illinois House Impeachment Committee hearing Thursday, Jan. 8, 2009, in Springfield, Ill. The committee voted unanimously to recommend impeachment putting the matter before the full house.  (AP Photo/Seth Perlman)AP - A key panel unanimously recommended impeachment for Gov. Rod Blagojevich on Thursday, setting up a vote that could make him the first governor to face such fate in Illinois' sordid political history. Blagojevich should lose his job for abusing power, mismanaging government and committing possible criminal acts, including federal allegations he tried to sell off a U.S. Senate seat, the special committee concluded.



Florida's Tim Tebow (15) tackles Oklahoma's Gerald McCoy (93) after McCoy intercepted a Tebow pass during the second quarter of the BCS Championship NCAA college football game in Miami, Thursday, Jan. 8, 2009. (AP Photo/J. Pat Carter)AP - The game defied expectations. Tim Tebow fulfilled them.



A sign instructs job seekers at the California Employment Development Department in Sunnyvale, Calif., Tuesday, Jan. 6, 2009. The country lost nearly 2 million jobs through November and more bad news is expected this week when the government releases data on weekly jobless claims and December unemployment. No matter how bad those numbers are, and economists expect at least another 500,000 jobs were lost last month, the pain is stretching into 2009.  (AP Photo/Marcio Jose Sanchez)AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.



Neel Kashkari, the assistant treasury secretary in charge of the bailout program, speaks at the Brookings Institution in Washington, Thursday, Jan. 8, 2009. (AP Photo/Haraz N. Ghanbari)AP - Less than a month after its first report, a congressional panel overseeing the Treasury Department's $700 billion financial bailout is demanding more answers.



Freida Pinto backstage with the best picture award for 'Slumdog Millionaire' at the 14th Annual Critics' Choice Awards on Thursday Jan. 8, 2009 in Santa Monica, Calif. (AP Photo/Dan Steinberg)AP - The critics have spoken, and "Slumdog Millionaire" is their final answer.



Recruiter Sgt. Mario Ashe (L) and Christopher Stevens talk in the tactical operations center area of the U.S. Army Experience center at the Franklin Mills mall in Philadelphia, Pennsylvania, January 7, 2009. The U.S. Army, struggling to ensure it has enough manpower as it fights wars in Iraq and Afghanistan, is wooing young Americans with video games, Google maps and simulated attacks on enemy positions from an Apache helicopter. Departing from the recruiting environment of metal tables and uniformed soldiers in a drab military building, the Army has invested $12 million in a facility that looks like a cross between a hotel lobby and a video arcade. Picture taken January 7, 2009. (Tim Shaffer/Reuters)AP - U.S. policy to win in Afghanistan must recognize the poor nation's limitations and its neighborhood, especially its intertwined relationship with U.S. terrorism-fighting ally Pakistan, the top U.S. military commander in the region said Thursday.



Vice President Dick Cheney pauses during an interview with the Associated Press at the White House in Washington Thursday, Jan. 8, 2009. (AP Photo/Ron Edmonds)AP - Vice President Dick Cheney said Thursday that he sees no reason for President George W. Bush to pre-emptively pardon anyone at the CIA involved in harsh interrogations of suspected terrorists. "I don't have any reason to believe that anybody in the agency did anything illegal," he said.



The east side apartment building where Bernard Madoff remains under house arrest is seen Thursday, Jan. 8, 2009, in New York. Prosecutors said Thursday that investigators found 100 signed checks worth $173 million in Bernard Madoff's office desk that he was ready to send out to his closest family and friends at the time of his arrest last month. (AP Photo/ Louis Lanzano)AP - Prosecutors said Thursday that investigators found 100 signed checks worth $173 million in Bernard Madoff's office desk that he was ready to send out to his closest family and friends at the time of his arrest last month in what is alleged to be largest financial fraud in history.



Palestinian women mourn as they watch the funeral of Palestinians killed at a U.N. school, in Jabalya in the northern Gaza Strip January 7, 2009. (Mohammed Salem/Reuters)Reuters - Israel pushed ahead with its offensive in the Gaza Strip on Friday, ignoring a U.N. Security Council resolution calling for an immediate ceasefire to the 14-day-old conflict.



People taking the Long Island Foreclosure Tour arrive at a foreclosed home for sale in New Hyde Park, New York in this May 17, 2008 file photo. Citigroup could soon agree to principles that would let troubled borrowers save their homes through bankruptcy, sources familiar with the talks said on Thursday, while industry groups are easing their opposition to the plan. (Shannon Stapleton/Reuters)Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.



Reuters - A report being released on Friday alleges that the U.S. Treasury has failed to reveal its strategy for stabilizing the financial system, not answered questions asked by a government watchdog, and has done nothing to help struggling homeowners, the Wall Street Journal said.

Illinois Governor Rod Blagojevich gestures as he announces former Illinois Attorney General Roland Burris as his choice to fill the vacant U.S. Senate seat of President-elect Barack Obama during a news conference in Chicago, Illinois December 30, 2008. (Frank Polich/Reuters)Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.



Usama al-Kini, Al Qaeda's operations chief in Pakistan, is pictured in this undated FBI Most Wanted photograph. Al-Kini, also known as Fahid Mohammed Ally Msalam, and a top aide are believed to be dead, a U.S. counterterrorism official said on January 8, 2009, in what appeared to be the latest results of a campaign targeting the militant group's leadership. Operations chief al-Kini was thought responsible for attacks, including the bombing of a Marriott hotel in Islamabad that killed 55 people in September, and an unsuccessful attempt to kill former Pakistani Prime Minister Benazir Bhutto, who was later assassinated in a separate attack, the official said. (FBI/Handout/Reuters)Reuters - Al Qaeda's operations chief in Pakistan and a top aide are believed to be dead, a U.S. counterterrorism official said on Thursday, in what appeared to be the latest results of a campaign targeting the militant group's leadership.



Reuters - Some friends of accused swindler Bernard Madoff considered him a "warm and charming" man, and one of his alleged victims praised him just before his death in 2005, Fox Business Network reported on Thursday.

A man works near a pressure gauge at a district heating plant in Skopje January 8, 2009. (Ognen Teofilovski/Reuters)Reuters - Europe on Friday looked for a swift restoration of gas supplies, after striking a deal with Moscow on monitoring gas shipments via Ukraine that have been halted by a rancorous pricing dispute with Kiev.



U.S. General David Petraeus, the commander overseeing military operations in Iraq and Afghanistan, talks during a conference in Rome December 9, 2008. (Tony Gentile/Reuters)Reuters - The United States and its allies share some interests with Iran when it comes to stabilizing Afghanistan, Army Gen. David Petraeus, head of the U.S. military's Central Command, said on Thursday.



An Israeli army tank takes position on a hill at the border between Israel and the northern Gaza Strip on January 8, 2009. Israel was under intense pressure Friday to end its two-week-old offensive in the Gaza Strip after the UN Security Council called for an immediate ceasefire as the death toll from the war rose past 760.(AFP/David Buimovitch)AFP - Israel was under intense pressure Friday to end its two-week-old offensive in the Gaza Strip after the UN Security Council called for an immediate ceasefire as the death toll from the war rose past 760.



A man carries firewood in the suburbs of Sofia, Bulgaria. Hopes for a quick resumption of Russian gas supplies to Europe were rising Friday after Russia agreed on the terms for the deployment of monitors in Ukraine.(AFP/Dimitar Dilkoff)AFP - Hopes for a quick resumption of Russian gas supplies to Europe were rising Friday after Russia agreed on the terms for the deployment of monitors in Ukraine.




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