
You've heard of the Peter Principle: "People are promoted to their level of ultimate incompetence". But what the Peter Principle doesn't tell you is the nature of the incompetence. For the most part, it's leadership incompetence.
A human resources director told me, "Brent, we hire people for their skills and knowledge, but we fire them or fail to promote them or promote them for their leadership abilities -- or lack thereof."
In other words, throughout their careers, people are promoted to take charge of bigger and bigger groups -- until they take over a group that's too big for their leadership abilities.
One main reason they come up short in abilities is they are constantly and unconsciously falling into two leadership traps.
I'll describe the traps, how to get out of them, and how not to get into them in the first place.
The traps can be particularly deadly because they are in many cases self-set -- and even self-triggered. What's worse: the vast majority of leaders who get into them don't have a clue they're caught. It's one thing to be in a trap and know you're in it: You try to get out. But it's a problem of another magnitude to be in a trap and not know you're in it. In that case, you'll stay there.
THE FIRST TRAP: "I need ..."
A marketing leader in a major global company was stumbling. His team was failing to achieve the targeted results. He told me, "The good news is they do what I tell them. The bad news is they do what I tell them -- ONLY what I tell them. Other than firing the worst of the bunch or transferring others out of the team, I can't figure out what to do. And if I don't do it soon, I'll be the one fired or transferred!"
I asked if I could sit in on a team meeting to scope out the situation. "Be my guest," he said. "But I don't see what good it'll do. The problem isn't in the meetings. Everybody agrees what needs to get done when they're in the meetings. The problem is the results after the meetings."
The meeting had been going only for only a couple of minutes when I saw what was wrong. Afterwards, alone in his office, I told him: "They're not the problem. YOU'RE the problem. You've fallen into two leadership traps."
He looked at me incredulously. "What traps?"
I explained that leaders often fall into traps that prevent them from getting the full measure of results they're capable of. And the deadliest traps are often the ones of their own making.
The first trap is the "I need . . . " trap.
Leaders fall into this trap when they say, "I need you to hit the marketing targets, I need you to get more productive, I need you to (fill in the blank)". I NEED ... I NEED ... I NEED ....
Why is this a trap? The answer: the Leader's Fallacy. The Leader's Fallacy is the mistaken belief by leaders that their own needs are automatically reciprocated by the needs of the people they lead. It's a fallacy because automatic reciprocity doesn't exist. But so many leaders go blithely along driven by the Fallacy and so fall into the "I need . . . " trap.
For instance, the marketing leader thought he was motivating people to get great results. However, during the meeting, he was constantly repeating, "I need ... ". So, in reality, he was ordering people to get average results. Of course, leaders don't order people to get average results. But average results are usually the outcome of order leadership.
The order is the lowest form of motivation. The order leader's focus of my-way-or-the-highway can't get great results from people on a consistent basis simply because people usually can't be ordered to undertake extraordinary endeavors. They must choose to do so. When he said, "The bad news is they ONLY do what I tell them.", he was unknowingly afflicting them. They were simply responding to an order then going into a kind of suspended animation (masked by busy work) until the next order came along.
In Part 2, I'll describe how to get out of this trap.
2005 © The Filson Leadership Group, Inc. All rights reserved.
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com
The author of 23 books, Brent Filson's recent books are, THE LEADERSHIP TALK: THE GREATEST LEADERSHIP TOOL and 101 WAYS TO GIVE GREAT LEADERSHIP TALKS. He is founder and president of The Filson Leadership Group, Inc. ? and for more than 20 years has been helping leaders of top companies worldwide get audacious results. Sign up for his free leadership e-zine and get a free white paper: "49 Ways To Turn Action Into Results," at http://www.actionleadership.com
AP - President-elect Barack Obama's proposed tax cuts ran into opposition Thursday from senators in his own party who said they wouldn't do much to stimulate the economy or create jobs. Senators from both parties agreed that Congress should do something to stimulate the economy. But Democratic senators emerging from a private meeting of the Senate Finance Committee criticized business and individual tax cuts in Obama's stimulus plan.
AP - The U.N. Security Council called for an "immediate" and "durable" cease-fire in Gaza in a resolution Thursday night even as fighting between Israel and Hamas raged — with early morning airstrikes killing seven Palestinians and pushing the death toll to about 760 in the near two-week conflict.
AP - A key panel unanimously recommended impeachment for Gov. Rod Blagojevich on Thursday, setting up a vote that could make him the first governor to face such fate in Illinois' sordid political history. Blagojevich should lose his job for abusing power, mismanaging government and committing possible criminal acts, including federal allegations he tried to sell off a U.S. Senate seat, the special committee concluded.
AP - Tim Tebow gave Florida the jolt it needed, and the Gators toughed out a second BCS title in three years.
AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.
AP - Less than a month after its first report, a congressional panel overseeing the Treasury Department's $700 billion financial bailout is demanding more answers.
AP - U.S. policy to win in Afghanistan must recognize the poor nation's limitations and its neighborhood, especially its intertwined relationship with U.S. terrorism-fighting ally Pakistan, the top U.S. military commander in the region said Thursday.
AP - Vice President Dick Cheney said Thursday that he sees no reason for President George W. Bush to pre-emptively pardon anyone at the CIA involved in harsh interrogations of suspected terrorists. "I don't have any reason to believe that anybody in the agency did anything illegal," he said.
AP - Prosecutors said Thursday that investigators found 100 signed checks worth $173 million in Bernard Madoff's office desk that he was ready to send out to his closest family and friends at the time of his arrest last month in what is alleged to be largest financial fraud in history.
Reuters - The U.N. Security Council called for an immediate ceasefire in the Gaza Strip but Israeli warplanes launched intermittent attacks on Friday.
Reuters - President-elect Barack Obama warned on Thursday the U.S. economy could stay mired in recession for years without bold action and he urged lawmakers to work day and night to pass a massive stimulus plan.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - Al Qaeda's operations chief in Pakistan and a top aide are believed to be dead, a U.S. counterterrorism official said on Thursday, in what appeared to be the latest results of a campaign targeting the militant group's leadership.
Reuters - President-elect Barack Obama named Tim Kaine as head of the Democratic Party on Thursday, rewarding an early supporter with a high-profile political post even as he continues to serve as Virginia governor.
Reuters - Europe on Friday looked for a swift restoration of gas supplies, after striking a deal with Moscow on monitoring gas shipments via Ukraine that have been halted by a rancorous pricing dispute with Kiev.
AFP - Israel was under intense pressure Friday to end its two-week-old offensive in the Gaza Strip after the UN Security Council called for an immediate ceasefire as the death toll from the war rose past 760.
AFP - Hopes for a quick resumption of Russian gas supplies to Europe were rising Friday after Russia agreed on the terms for the deployment of monitors in Ukraine.
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