Studies have shown that companies that have acquired competencies to lead with emotional excellence are far more productive and efficient because of the impact emotional excellence has on employee morale, loyalty, retention and overall performance of the organization to name a few.
Since the early 1990's and especially after the internationally renowned author Daniel Goleman's book "Working with Emotional Intelligence" hit the bestseller's list, the business world began to pay close attention to this competency and began to incorporate it in their employee training programs.
In his book, Daniel introduces emotional intelligence as the new issue for employers. He expresses emotional intelligence in terms of maturity and flexibility thus the increased demand for those who have qualifications and know how to handle people.
...So What is Emotional Excellence?
Emotional Excellence is not for women. It is not about "mushy" stuff and certainly not about "touchy"/"feely" feelings. Emotional Excellence is true intelligence and the new yardstick employers are judged by.
? Emotional Excellence is one's ability to manage his or her emotions and those of others and in turn use them to turn difficult situations into more rewarding ones.
? Emotional Excellence is the state of mind in which you respond to events from your vision and purpose in life rather than reacting to circumstances, events and other people.
Whether we're supposed to or not, we bring our emotions with us to work. We simply fail to "check them" at the door. So the key to create the climate where employees thrive and work their hardest is to recognize and manage those emotions and not ignore them.
The #1 competency to understanding Emotional Excellence is Awareness. Awareness is the state of mind in which you are conscious, awake and paying attention. I call this the state in which your mind and body are in gear allowing you to respond rather than react.
While being aware might help you recognize those emotions, if used alone, it will not help you manage them successfully. Understanding triggering events (key moments) and choosing to respond to those events positively is your pathway to master emotional excellence.
Vera Haitayan, Principal Consultant of The Leadership Laboratory., a California-based employee development and process improvement consulting firm and is the senior editor of The Stepping Stone Newsletter featuring leadership and process improvement best practices. http://www.1leadershiplab.com
mailto: vera@1leadershiplab.com
AP - Wall Street advanced cautiously Tuesday, as investors waded back into the market in search of bargains after Monday's big selloff, ever mindful of the health of the financial, retail and auto sectors.
AP - Detroit's automakers, making a second bid for $25 billion in funding, are presenting Congress with plans Tuesday to restructure their ailing companies and provide assurances that the funding will help them survive and thrive.
AP - Walloped by the recession, automakers' U.S. sales are plummeting as hard-to-get credit, job losses and other stresses make many Americans wary of taking on big-ticket financial commitments.
AP - Thailand's prime minister was ousted Tuesday after weeks of protests closed the capital's airports, stranding 300,000 travelers. Protesters promised to lift their siege, and international flights were expected to resume Friday.
AP - A special Iraqi court sentenced Saddam Hussein's notorious cousin, "Chemical Ali" Hassan al-Majid, to death Tuesday after convicting him of crimes against humanity for his part in crushing the 1991 Shiite uprising in southern Iraq.
AP - Georgia voters had their hands on the balance of power in the next U.S. Senate in a runoff election Tuesday, one of two unresolved races that Democrats need to win to get a 60-seat majority impervious to GOP filibusters.
AP - India picked up intelligence in recent months that Pakistan-based terrorists were plotting attacks against Mumbai targets, an official said Tuesday, as the government demanded that Islamabad hand over suspected terrorists believed living in Pakistan.
AP - Shaking hands with yourself is an amusing out-of-body experience. The illusion of having your stomach slashed with a kitchen knife, not so much.
AP - She did it again: Britney Spears was the most popular search term on Yahoo for the fourth year in a row her seventh time topping the list.
AP - A 16-year-old Japanese girl signed with a regional baseball team Tuesday, becoming the country's first female professional baseball player.
Reuters - Thai Prime Minister Somchai Wongsawat was banned from politics for five years and his party disbanded on Tuesday, spurring exultant anti-government protesters to end their blockades of Bangkok's airports.
Reuters - The U.S. state of Georgia votes in a run-off election for U.S. Senate on Tuesday that will help decide whether Democrats gain a big enough majority in the chamber to ram through legislation virtually at will.
Reuters - Ford Motor Co said on Tuesday it expects overall and North American automotive business pretax results to break even or be profitable in 2011.
Reuters - European ministers sought to push lending banks back into action, Japan moved to help its cash-strapped companies, and global markets endured mixed fortunes as the financial crisis swirled onwards on Tuesday.
Reuters - Oil rose above $49 a barrel on Tuesday, in response to a rally in U.S. and European shares after heavy losses the previous day.
Reuters - India demanded Pakistan hand over 20 of its most wanted fugitives as a sign of good faith, while both sides on Tuesday tried to cool tensions over the Mumbai attacks before a visit by Washington's top diplomat.
Reuters - The chances of a terror attack on a major city somewhere in the world using weapons of mass destruction are better than even, according to a task force mandated by the U.S. Congress, The Washington Post reported in its Tuesday edition.
AFP - Thai anti-government activists on Tuesday agreed to end protests that have paralysed Bangkok's airports, after a court stripped Prime Minister Somchai Wongsawat of his post and outlawed the ruling party.
AFP - Pakistan offered on Tuesday to work hand-in-hand with India to track down those responsible for the Mumbai attacks but declined to respond immediately to a demand that it hand over 20 terrorist suspects.
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