
The title of this article sounds like simple advice, but so often we undertake activities and projects without really understanding how they are going to help us to achieve our aims. I have outlined below some of the causes of this cavalier (and costly) approach to business improvement along with how we might approach things differently.
The latest thing!
In business we are often worse devotees of fashion than any teenager. We undertake initiatives, programmes and structural changes regularly to follow the latest trends in management thinking. Think of business process re-engineering, lean manufacturing, web services, outsourcing, "off-shoring" - the list is endless. Now each of these have their place and can have a dramatic, and often very positive, effect on an organisation, but how often are they selected simply because they are what everyone else is doing or what the consultants are pushing this year?
All of the activities listed above are tools to achieve certain aims and every organisation's aims are unique.
Don't follow everyone else down the A1 if you are trying to get to Aberdeen!
Busy fools
Although in some organisations bureaucracy can lead to action never being taken on anything, in many the opposite is true. Particularly in the SME sector, action is prized much higher than planning. This can help in adapting quickly to change but often has the effect of creating "busy fools". Doing something is better than doing nothing, but it is worth a check to determine whether we are doing the right thing.
That five minutes to check the map before we pull away can save hours in getting lost on the way to our destination!
Stop and Think!
Before undertaking any activity or project, stop and think about how it meets your strategic objectives. If you don't have any strategic objectives then get that sorted before you do anything else.
With a clear idea about what your organisation is trying to achieve you can "cherry-pick" from the tools and techniques available and ensure that all of your resources are focussed on activities that will help you to achieve those aims. The success of these activities is also greatly enhanced, as employees understand why they are undertaking them, instead of paying them lip service while dismissing them as the management team's latest fad.
Full steam ahead!
Once you know where you are going, and you have selected the tools, techniques and projects that will take you there, you can charge full steam ahead, safe in the knowledge that you are not heading in the wrong direction.
Glen Feechan is Chief Executive of Feechan Consulting Ltd (http://www.feechan.co.uk), a business consultancy specialising in business process improvement training and consultancy. Email Glen at glen@feechan.co.uk.
Glen is also the editor (and regular contributor) of Changing Business ezine (sign up at http://www.feechan.co.uk).
AP - The U.N. Security Council called for an immediate cease-fire in Gaza, but an intense bombardment of missiles from Israeli jets and helicopters early Friday and a barrage of Hamas rockets indicated there may be no quick end to the fighting.
AP - Gov. Rod Blagojevich faces almost certain impeachment by the Illinois House, a historic step that would trigger a trial to determine whether the Democratic governor should be tossed out of office.
AP - Millions of tons of toxic coal ash is piling up in power plant ponds in 32 states, a practice the federal government has long recognized as a risk to human health and the environment but has left unregulated.
AP - Vice President Dick Cheney, warning against impulsive U.S. action in Iraq, says that whether the struggling nation backslides into a cycle of violence partly depends on how President-elect Barack Obama decides to pull out American forces.
AP - President-elect Barack Obama is completing his national security team by announcing his unusual choices for CIA director and a national intelligence director who may face tough Senate confirmation questioning over how he confronted the Indonesian military when civilian massacres were occurring in East Timor.
AP - The game defied expectations. Tim Tebow fulfilled them. He rescued No. 1 Florida, running through and throwing over No. 2 Oklahoma for a 24-14 victory Thursday night that gave the Gators their second BCS championship in three years.
AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.
AP - Most Asian stock markets fell Friday amid more corporate gloom and worries that a key U.S. jobs report could show recession in the world's largest economy is deepening.
AP - President-elect Barack Obama implored Congress on Thursday to "act boldly and act now" to fix an economy growing perilously weaker. Democratic and Republican lawmakers complained about his tax policies, letting Obama know they intend to place their own stamp on the economic recovery effort.
Reuters - U.S. employers probably cut the most jobs in at least 34 years last month as the global economic crisis gathered pace and moves by policy makers took time to filter through to struggling companies.
Reuters - Israel pushed ahead with its two-week-old offensive in the Gaza Strip, ignoring a U.N. Security Council resolution calling for an immediate ceasefire.
Reuters - Europe sought a swift restoration of gas supplies on Friday after striking a deal with Moscow on monitoring gas shipments via Ukraine that have been halted by a pricing dispute with Kiev.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - President-elect Barack Obama's economic team is urgently overhauling the $700 billion financial rescue package to broaden its scope beyond Wall Street, The Washington Post reported on Friday.
Reuters - Al Qaeda's operations chief in Pakistan and a top aide are believed to be dead, a U.S. counterterrorism official said on Thursday, in what appeared to be the latest results of a campaign targeting the militant group's leadership.
AFP - Israel carried out new deadly air raids on the Gaza Strip on Friday as the UN Security Council called for an immediate ceasefire to end the two-week-old conflict in the Palestinian enclave.
AFP - European states deprived of Russian gas amid freezing weather were Friday hoping for a resumption of deliveries after the European Union claimed a breakthrough in the crisis between Moscow and Kiev.
Many operations leaders have been there, done that with re-engineering. And they... Read More
1. Let people know what you expect. If people know what's expected... Read More
There's one simple secret to effective meetings: set an agenda and stick... Read More
Interest in the field of human resources has exploded in recent years... Read More
In 1987 I sold my business, South Mountain Company, to my employees... Read More
Creativity measurement is often required in order to benchmark existing competencies, monitor... Read More
What you say to other people can make or break you and... Read More
Jack Welch joined a conference that was held in Duke Fuquay Business... Read More
Recognizing good performance through praise or other positive action is one of... Read More
Every business is run by someone who took on a risk with... Read More
1) Where is the agenda? A meeting without an agenda is like... Read More
Are you one of those bosses that people just love to hate?... Read More
The other day one of our overseas clients called in a state... Read More
Effective project managers know how to get the job done, and get... Read More
In the call center environment we are often only as successful as... Read More
Human beings and the way they interact are extraordinarily Complex. Deming tried... Read More
For Call Center managers, it is not a pipe dream to improve... Read More
As crazy as it seems, some people spend more time choosing a... Read More
How Companies Are Like FamiliesLike a family, a company is a group... Read More
Business owners and managers are busier than ever. As their businesses grow... Read More
I often hear leaders from all types of organizations ask questions about... Read More
The business books at the library and book stores fill many shelves.... Read More
Media relations can be difficult, but also rewarding. And the lessons we... Read More
We all spend time on planning vacations. If it's not you then... Read More
It is 9:00 am on a Monday morning. Do you know where... Read More
The following information is based upon over 500 interviews with senior executives... Read More
To release creativity in employees, managers must get involved in their employees'... Read More
Transitioning from Vertical Hierarchies to Decentralized / Flatter OrganizationsThe need to restructure... Read More
Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was established in... Read More
Managing the Human Being Behind the Business It's a common... Read More
Maybe it's the season or just a more buoyant job market; but... Read More
Why do managers create low morale as a product of their management... Read More
When trying to get something accomplished, assertive behavior is the most effective.... Read More
Outsourcing is the delegation of a business process to an external service... Read More
Whether you are training preschoolers in the classroom or executives in the... Read More
Growing companies must always be ready for the next challenge. If you... Read More
It is a sad fact that many employees are still being subjected... Read More
Do you ever wonder why people do not simply do the things... Read More
1) Create A Powerful "Mission Statement"-When your business mission is clear, every... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Six Reasons to K.I.S.S. "Very often, people confuse simple with simplistic. The... Read More
Despite the fact that everyone sighs "How glamorous!", the life of the... Read More
I've often heard managers say - "My door is always open, come... Read More
Howard Dean's tenure as chairman of the Democratic National Committee will be... Read More
There is every chance that elements of this article may not be... Read More
1. Trust no one. Not your superiors and not your employees. Especially... Read More
This article relates to the human resource functions competency, commonly evaluated in... Read More
This article relates to the Compensation and Benefits competency, commonly evaluated in... Read More
Surveys of executives reveal that many companies fall short of their profit... Read More
What IS assertive communication? Assertive communication is the ability to... Read More
The Best Workplaces report (Financial Times, April 28, 2005) notes many factors... Read More
All maintenance activities of the workforce must be documented, this includes breakdown... Read More
Interested in learning how to reduce development time, save money and stay... Read More
If you own or operate a business in the UK, especially in... Read More
I talked with a group of internal consultants last week - they... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Sometimes, I harbour a suspicion that Dante was a Financial Director. His... Read More
If you are a department, division or subsidiary manager, your budget is... Read More
The time will come when you'll need to interview someone to join... Read More
Hiring the first personal business assistant is an exciting time for new... Read More
Are you ready to raise money for your startup?Leslie Mitts, Managing Practice... Read More
Does your business need the services of a computer consulting firm? Before... Read More
Okay, be honest!Are you guilty of sticking in a few boring videos... Read More
All small to mid-sized company owners want to know where their dollar... Read More
Everyday a business owner, CEO, or manager somewhere is complaining about the... Read More
If there is someone nearby as you read this look in their... Read More
Yesterday I look at my calendar and saw that my newsletter was... Read More
When approaching any decision, it's important for individuals to maintain the healthy... Read More
Data Visualization is InteractiveHave you ever booked your flight plans online and... Read More
Most agendas for a meeting look like this.* Budget* Payroll* Staff* Sales*... Read More
Tommy Sherman daily monitors a helpdesk-provisioning queue for a large company. The... Read More
Everyone wants to describe themselves as a leader. Everyday, new books on... Read More
Did you know that maintenance accounts for 50% to 80% of the... Read More
Meetings can be a total waste of time or a powerful and... Read More
Many books have been written about managing people, and an equally large... Read More
Interest in the field of human resources has exploded in recent years... Read More
Perhaps the most common theme I've heard in working with business owners... Read More
Every business must strive to provide quality products and services to customers.... Read More
1. Create a filing system with broad categories such as "Insurance" and... Read More
When people or groups make a decision to purchase something, they go... Read More
I personally struggle with the term 'managing people' - because I firmly... Read More
It's hard to believe the year will be half over in just... Read More
MANAGING A MARGINAL PERFORMER: Often a marginal performer, even after therapeutic counseling,... Read More
Industrial/clinical psychology and applied psychiatry have made tremendous strides in understanding human... Read More
Are you trying to hire dozens of hourly workers or a senior... Read More
Measure the right things. It's not enough just to measure-you have to... Read More
This article relates to the Coworkers competency, commonly evaluated in employee satisfaction... Read More
1st Fact: Interviewing applicants is the most common way companies decide whom... Read More
As a small business operator, personal checks may be one method to... Read More
I recently gave a presentation to a group of business and community... Read More
The Old Way ? Command and ControlAlthough workplaces and management styles have... Read More
IntroductionWhen Alex Osborn invented the creativity technique called brainstorming, I wonder if... Read More
There is a difference between being comfortable and being in apathy.It is... Read More
Everyone involved in running a business from the smallest start-up to a... Read More
Business Management Business Management |