Behavioral Interview Questions You Can Use Monday Morning

If past behavior is the best way to determine future behavior then behavioral interviewing is a requirement for anyone serious about hiring top talent. This skill isn't something that should be taken lightly, but everyone's got to start somewhere. Keep in mind that you're looking for specific examples rather than vague descriptions. A good communicator can dance around the question and sound very convincing if you don't insist that they give specifics. Here are a few questions that I have found to predict the future behavior of some of the most critical personality traits.

Leadership Ability

These abilities will be important for any position that involves persuasion or managing a team. Here are a few questions to determine the strength of a candidate.

Tell me about a time when you lead a discussion, task force, or committee meeting. What was the situation and how did you orchestrate it?

Tell me about a time when your co-workers looked to you for guidance on an important project or task. What was the situation and how did you handle it?

Verbal Skills

Any employee that requires a high degree of human interaction will benefit from strong verbal skills. Here are a couple of questions to determine the strength of a candidate in this area.

Tell me about a time when you had to explain a challenging concept or idea to a co-worker. How did you communicate it to them to ensure that they understood?

Tell me about a time when you were required to speak before a large audience. What was the situation, how did you feel about doing it, and what was the outcome?

Decisiveness

This is an indicator of an individual's ability to make decisions independently and is also an indicator of an individual's self confidence as well as their tolerance for risk. Here are a couple of questions to understand a candidate's strength in this area.

Tell me about a time when you were required to make an important decision without having complete information. What was the situation and what was the outcome?

Describe a situation when you had to make a decision that you didn't feel was your responsibility or authority to make. What course of action did you take to make sure you did the right thing?

Assertiveness

This is an indicator of an individual's ability to communicate. This will closely relate to leadership ability and is important for any position that requires giving direction to others. Here are a couple of questions to gain a better understanding of a candidate's strength in this area.

Tell me about a time when you had to speak up in order to get your point across. Be specific.

Tell me about a time when you had to "sell" your manager or co-workers on one of your ideas. What was the idea and what was the outcome?

Energy Level

This is an indicator of an individual's ability to maintain intense levels of work for long periods of time. While most candidates will be able to complete an 8 hour work day, someone with a low energy level will feel the effects much more than someone with a high energy level. This is also an indicator of an individual's propensity to work quickly. Here are a couple of questions to determine the strength of a candidate in this area.

Tell me about a time when you were required to work with a team on an important project and you weren't pleased with the speed at which it progressed. How did you deal with the situation?

Describe a situation where you were required to work an extended period of time to accomplish a task. What was the situation and how did you keep yourself motivated?

These interview questions should set you on the right path to becoming a proficient behavioral interviewer. For a more complete understanding of behavioral interviewing, get my free 19 page behavioral interview guide at http://www.mikenacke.com/behavioral-interview.html. It will provide a more complete understanding of the behavioral interview process and take your interviewing skills to the next level.

Mike Nacke is the Director of Development for PrideStaff, a national staffing and recruiting firm and is an expert at building a world class workforce. For more information on how to hire and retain passionate employees visit http://www.mikenacke.com

In The News:

Yahoo! News: Top Stories

Smoke from Israeli bombardment rises from the northern Gaza Strip as seen from the Israel- Gaza border, Friday, Jan. 9, 2009. The U.N. Security Council called for an 'immediate' and 'durable' cease-fire in Gaza, but an intense bombardment of missiles from Israeli jets and helicopters early Friday and a barrage of Hamas rockets indicated there would be no rapid end to the fighting. (AP Photo/Ariel Schalit)AP - The U.N. Security Council called for an immediate cease-fire in Gaza, but an intense bombardment of missiles from Israeli jets and helicopters early Friday and a barrage of Hamas rockets indicated there may be no quick end to the fighting.



Rep. Jack Franks (D-Woodstock) votes to recommend the impeachment of Illinois Gov. Rod Blagojevich to the House during an Illinois House Impeachment Committee hearing Thursday, Jan. 8, 2009, in Springfield, Ill. The committee voted unanimously to recommend impeachment putting the matter before the full house.  (AP Photo/Seth Perlman)AP - Gov. Rod Blagojevich faces almost certain impeachment by the Illinois House, a historic step that would trigger a trial to determine whether the Democratic governor should be tossed out of office.



In this Monday, Dec. 29, 2008 file image provided by Greenpeace, coal ash slurry left behind in a containment pond near the Tennessee Valley Authority's Kingston Fossil Plant is shown  in Harriman, Tenn., after the dyke at left broke Dec. 22, 2008. Millions of tons of toxic coal ash is piling up in power plant ponds in 32 states, a practice the federal government has long recognized as a risk to human health and the environment but has left unregulated. (AP Photo/Greeenpeace, Wade Payne)AP - Millions of tons of toxic coal ash is piling up in power plant ponds in 32 states, a practice the federal government has long recognized as a risk to human health and the environment but has left unregulated.



Vice President Dick Cheney pauses during an interview with the Associated Press at the White House in Washington Thursday, Jan. 8, 2009. (AP Photo/Ron Edmonds)AP - Vice President Dick Cheney, warning against impulsive U.S. action in Iraq, says that whether the struggling nation backslides into a cycle of violence partly depends on how President-elect Barack Obama decides to pull out American forces.



In this Dec. 5, 2006 file photo, Leon Panetta, then a member of the Iraq Study Group, walks into a Washington hotel.    (AP Photo/Kevin Wolf, File)AP - President-elect Barack Obama is completing his national security team by announcing his unusual choices for CIA director and a national intelligence director who may face tough Senate confirmation questioning over how he confronted the Indonesian military when civilian massacres were occurring in East Timor.



Florida coach Urban Meyer is doused during the fourth quarter of the BCS Championship NCAA college football game against Oklahoma in Miami, Thursday, Jan. 8, 2009. Florida defeated Oklahoma 24-14. (AP Photo/Lynne Sladky)AP - The game defied expectations. Tim Tebow fulfilled them. He rescued No. 1 Florida, running through and throwing over No. 2 Oklahoma for a 24-14 victory Thursday night that gave the Gators their second BCS championship in three years.



A sign instructs job seekers at the California Employment Development Department in Sunnyvale, Calif., Tuesday, Jan. 6, 2009. The country lost nearly 2 million jobs through November and more bad news is expected this week when the government releases data on weekly jobless claims and December unemployment. No matter how bad those numbers are, and economists expect at least another 500,000 jobs were lost last month, the pain is stretching into 2009.  (AP Photo/Marcio Jose Sanchez)AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.



A man walks past an electric market board in central Tokyo, Friday, Jan. 9, 2008. Japanese shares edged down Friday in lackluster trade as investors turned cautious ahead of U.S. jobs data that's likely to point to a deepening recession in the world's largest economy. The benchmark Nikkei 225 stock average lost 39.62 points, or 0.5 percent, to close 8,836.80. (AP Photo/Koji Sasahara)AP - Most Asian stock markets fell Friday amid more corporate gloom and worries that a key U.S. jobs report could show recession in the world's largest economy is deepening.



President-elect Barack Obama speaks about the economy at George Mason University in Fairfax, Va.,  Thursday, Jan. 8, 2009. (AP Photo/Charles Dharapak)AP - President-elect Barack Obama implored Congress on Thursday to "act boldly and act now" to fix an economy growing perilously weaker. Democratic and Republican lawmakers complained about his tax policies, letting Obama know they intend to place their own stamp on the economic recovery effort.



Freida Pinto backstage with the best picture award for 'Slumdog Millionaire' at the 14th Annual Critics' Choice Awards on Thursday Jan. 8, 2009 in Santa Monica, Calif. (AP Photo/Dan Steinberg)AP - The critics have spoken, and "Slumdog Millionaire" is their final answer.



Jaclyn Holt (R) fills out an application form at a job fair organized by the New Hampshire Employment Security agency in Salem, New Hampshire December 17, 2008. (Brian Snyder/Reuters)Reuters - U.S. employers probably cut the most jobs in at least 34 years last month as the global economic crisis gathered pace and moves by policy makers took time to filter through to struggling companies.



An Israeli soldier covers his ears after firing a mortar mounted on an armoured personal carrier (APC) towards Gaza from its position outside the northern Gaza Strip January 9, 2009. (Yannis Behrakis/Reuters)Reuters - Israel pushed ahead with its two-week-old offensive in the Gaza Strip, ignoring a U.N. Security Council resolution calling for an immediate ceasefire.



Reuters - A report being released on Friday alleges that the U.S. Treasury has failed to reveal its strategy for stabilizing the financial system, not answered questions asked by a government watchdog, and has done nothing to help struggling homeowners, the Wall Street Journal said.

A man works near a pressure gauge at a district heating plant in Skopje January 8, 2009. (Ognen Teofilovski/Reuters)Reuters - Europe sought a swift restoration of gas supplies on Friday after striking a deal with Moscow on monitoring gas shipments via Ukraine that have been halted by a pricing dispute with Kiev.



People taking the Long Island Foreclosure Tour arrive at a foreclosed home for sale in New Hyde Park, New York in this May 17, 2008 file photo. Citigroup could soon agree to principles that would let troubled borrowers save their homes through bankruptcy, sources familiar with the talks said on Thursday, while industry groups are easing their opposition to the plan. (Shannon Stapleton/Reuters)Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.



Illinois Governor Rod Blagojevich gestures as he announces former Illinois Attorney General Roland Burris as his choice to fill the vacant U.S. Senate seat of President-elect Barack Obama during a news conference in Chicago, Illinois December 30, 2008. (Frank Polich/Reuters)Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.



Timothy Geithner (R), pictured in Chicago, November 24, 2008. (Jeff Haynes/Reuters)Reuters - President-elect Barack Obama's economic team is urgently overhauling the $700 billion financial rescue package to broaden its scope beyond Wall Street, The Washington Post reported on Friday.



Usama al-Kini, Al Qaeda's operations chief in Pakistan, is pictured in this undated FBI Most Wanted photograph. Al-Kini, also known as Fahid Mohammed Ally Msalam, and a top aide are believed to be dead, a U.S. counterterrorism official said on January 8, 2009, in what appeared to be the latest results of a campaign targeting the militant group's leadership. Operations chief al-Kini was thought responsible for attacks, including the bombing of a Marriott hotel in Islamabad that killed 55 people in September, and an unsuccessful attempt to kill former Pakistani Prime Minister Benazir Bhutto, who was later assassinated in a separate attack, the official said. (FBI/Handout/Reuters)Reuters - Al Qaeda's operations chief in Pakistan and a top aide are believed to be dead, a U.S. counterterrorism official said on Thursday, in what appeared to be the latest results of a campaign targeting the militant group's leadership.



An Israeli army tank takes position on a hill at the border between Israel and the northern Gaza Strip on January 8, 2009. Israel was under intense pressure Friday to end its two-week-old offensive in the Gaza Strip after the UN Security Council called for an immediate ceasefire as the death toll from the war rose past 760.(AFP/David Buimovitch)AFP - Israel carried out new deadly air raids on the Gaza Strip on Friday as the UN Security Council called for an immediate ceasefire to end the two-week-old conflict in the Palestinian enclave.



A man carries firewood in the suburbs of Sofia, Bulgaria. European states deprived of Russian gas amid freezing weather were Friday hoping for a resumption of deliveries after the European Union claimed a breakthrough in the crisis between Moscow and Kiev.(AFP/Dimitar Dilkoff)AFP - European states deprived of Russian gas amid freezing weather were Friday hoping for a resumption of deliveries after the European Union claimed a breakthrough in the crisis between Moscow and Kiev.




Making Meetings Work

We have all attended meetings that were boring, mindless and profoundly ineffective.... Read More

Get Over Yourself

Let me tell you a secret.Things don't always go the way we... Read More

Culture Management and Creativity

Many concepts in the fields of managing creativity are very much applicable... Read More

Knowing versus Doing - Execution In The Workplace

Have you ever worked with someone who always seemed to have the... Read More

Succession Planning? ... Not on My Watch!

At first blush, it would appear there is no shortage of Succession... Read More

Organizing The Information

Putting a piece of paper in a file folder is easy; finding... Read More

Does Your Management Style Remind People Of Something They Read In Dilbert?

With thanks to Jeff Foxworthy, the comedian who does the "You might... Read More

Supplier Sees 53% Reduction in Out-of-Spec Orders Case Study

The goal of perfection is a challenge. It is often viewed as... Read More

Five Problem-Solving Success Tips

The ability to solve complicated problems quickly is more important than ever... Read More

Jack Welch--Success Is Getting Back Up on the Horse

A few months ago I had the opportunity to spend a few... Read More

Knowledge Management: More Than Just Know-how!

People sometimes interchange the terms "know-how" and "knowledge", but there's a world... Read More

Why Employee Satisfaction Surveys And Employee Exit Surveys Make Good Sense

In a competitive world with the need for businesses to be more... Read More

Outsourcing NOT Just for Big Business

Outsourcing has become a controversial issue and a hot topic among presidential... Read More

Uncovering the Secrets to Effective Performance Management

In many ways there are no secrets to implementing effective performance management.... Read More

Employee Turnover: Seven Reasons Why People Quit Their Jobs

There are many reasons why good employees quit and go to another... Read More

Best Workplaces

The Best Workplaces report (Financial Times, April 28, 2005) notes many factors... Read More

Overcoming Resistance

Virtually any type of organizational change involves role transitions of some type.... Read More

Stopping The Brain Drain: How To Capture Key Business Knowledge Before It Walks Out The Door

The verdict is in: More and more baby boomers will be leaving... Read More

Just The Facts

Attitudes are more important than facts. Dr. Karl Menninger Attitudes are... Read More

Demise of the Lone Ranger Manager: A Lesson in Management Communication Style

When executives see themselves as solely responsible for the overall success of... Read More

Saying ?No? Gracefully to Customers and Colleagues

Envision the scenario: You've just been asked at the last minute by... Read More

Office Politics

Office politics! It's just another way of saying: "The employees are not... Read More

Delegation Obstructions

OBSTRUCTIONS: 1. Staff deficiencies. Lack of confidence in employees quite understandably leads... Read More

Coaching Can Get The Boss In Shape

Who tells the boss that they can improve their management or leadership?... Read More

How To Own A Business... Instead Of A Job

Every business is run by someone who took on a risk with... Read More

The Power of the Contract in Performance Management

An essential step in managing the performance of salespeople is that of... Read More

Communicating Effectively In The Workplace: Four Vital Steps

Ineffective communication is a major, yet avoidable, obstacle to business productivity. And... Read More

Well-Defined Processes ? How to Create

Interested in learning how to reduce development time, save money and stay... Read More

I Said Pareto Chart? Not Potato Chart!

Does this sound familiar? You were hired for the new management position.... Read More

To Outsource or Not to Outsource

In these days of restricted head count and tight budgets, the question... Read More

Are you NICE or do you CARE?

Are you NICE or do you CARE? Most... Read More

What Makes a Crisis a Crisis?

If you're old enough and were living in America about 30 years... Read More

Turbo-Charge Your Rollout with ERM

Employees are the often-neglected stakeholders in the success or failure of a... Read More

Invoice Factoring for Goverment Vendors

Assignment of Claims Act of 1986"....What does this mean for you?What does... Read More

Innovation Management ? Flexibility

Creativity can be defined as problem identification and idea generation whilst innovation... Read More

Managing Client Relationships

Managing Client Relationships: Even the best run organizations occasionally run into difficult... Read More

Management - Mary Poppins Style!

Mary Poppins describes a style of management which has for too long... Read More

Finding Proactive Solutions: A Key to Demonstrating Your Management Fitness

In my book Talking Points: 25 Tips for Clear, Credible Communication, Tip... Read More

How to Reduce Temporary Employee Turnover

The use of temporary services to stock a farm of employees is... Read More

Effective Meetings by Phone - Part 2, How to Hold a Teleconference

Even a well-planned teleconference can go poorly. Some people treat any meeting... Read More

How to Deal With Salespeople

If you are an executive, you may sometimes feel like a open... Read More

So, You Want to be in Management? Five Essential Factors that Will Determine Your Chances

The following information is based upon over 500 interviews with senior executives... Read More

The 5 Obsessions of a Passionate Employee

A recent report entitled "How Google Grows?and Grows?and Grows" stated that the... Read More

Ten Business Reasons Why Asking for Help Works

In fact, bringing your people - any of them - into your... Read More

Middle-Aged Managers, the Forgotten Digital Divide

The digital divide is defined by the role computers play within widening... Read More

Employee Motivation - Access Their Unique Talents

Your people are invaluable to you. They are the lifeblood of your... Read More

Real Costs in Distribution and What it Means To Your Company

Ever feel that all the lawyers in thh Country need to give... Read More