Ask most people why they are in business and they will give you any number of reasons. Things such as wanting to improve the lives of others; make the world a better place; provide for their family; have more free time; the list goes on and on.
Fact is business is about making money, which means the bottom line is the bottom line. Many business owners, managers and sales people seem to forget this. If you don't have a strong bottom line you cannot continue to do business for very long. And if you can't continue to do business you cannot achieve the other primary reasons you do what you do. The way you get a sturdy bottom line is to understand some basic truths about business.
A few fundamentals to running a successful business are to know what your product or service is, who your customer is, who you are, what drives you in business, and what trends are impacting the economy and marketplace.
Many people run their business without these key ingredients. Sure, a company can survive, but is survival all you are seeking? Don't you want more? As previously mentioned, most people are in business to design a certain lifestyle for themselves and their families. Many are in business to create an experience for their customers. Still others are in business to improve the quality of their community. Unfortunately, many miss the mark by a long shot.
Think about why you are in business. What is it that drives you? Wouldn't it be great to thrive beyond your wildest dreams and be a contributor to many of the causes you believe in due to the success of your business and professional life?
Regardless of where you are in business, whether you're just starting out or you've been running your company for some time; whether you work for yourself or for someone else there are essential pieces of information that are key to your success. First, in order to thrive you absolutely must know who you are. Not only who you are in the business, but in life in general. You also have to know what you believe in, what your values are, and what drives and motivates you.
Another key aspect of succeeding in business is to understand the needs and wants of your customers. Until you determine exactly who your customers are, you will have a difficult time satisfying what they want and need. That is why it is so important to determine what drives you. If you understand what drives you, what your values are, your beliefs, your dreams and goals, and what your ultimate purpose is, it will be so much easier to figure out who you want to do business with.
As has often been the belief and practice of many business owners, sales professionals, and managers, when asked who their market is, they respond with, "Everyone!" Fact is, if everyone is your market, ultimately no one is your market.
It's incredible how many people have never taken the time to determine who they would ideally like to do business with. The more clarity you have, the simpler your process of doing business becomes. Do not confuse easy with simple. Running a business is not necessarily easy and yet, the process can be simple when you gain massive amounts of clarity.
Additionally, your existing and potential customers will have a much easier time distinguishing you from your competitors. With a new competitor cropping up on what seems like every street corner, make the decision making process for your clients as simple as possible. By gaining clarity through self-evaluation and customer evaluation, you attract more of your ideal clients. As you attract more of who you want to do business with you can focus more on the business of providing a great experience to your customers.
Copyright: © 2004 by Dr. Scott Kiser
Publishing Guidelines: You may publish my article in your newsletter, on your web site, or in your print publication provided you include the resource box at the end. Notification would be appreciated but is not required.
About The Author
Dr. Scott Kiser has been practicing general dentistry in Salt Lake City, Utah for over 20 years. Consumer Research Council of America selected him as Utah's Top Cosmetic Dentist of 2003 - 04. Currently, Dr. Kiser is co-authoring the book "Why Be Different, Success Secrets to Sell the Unsellable" (Maxwell Publishing) scheduled for release in January, 2005. Visit www.greatsmilesutah.com to sign up for a FREE monthly online newsletter or for more information on Dr. Kiser and all of his services.
AP - Wall Street advanced cautiously Tuesday, as investors waded back into the market in search of bargains after Monday's big selloff, ever mindful of the health of the financial, retail and auto sectors.
AP - Detroit's automakers, making a second bid for $25 billion in funding, are presenting Congress with plans Tuesday to restructure their ailing companies and provide assurances that the funding will help them survive and thrive.
AP - Walloped by the recession, automakers' U.S. sales are plummeting as hard-to-get credit, job losses and other stresses make many Americans wary of taking on big-ticket financial commitments.
AP - Thailand's prime minister resigned on Tuesday after weeks of protests closed the capital's airports, stranding 300,000 travelers. Protesters promised to lift their siege, and international flights were expected to resume Friday.
AP - A special Iraqi court sentenced Saddam Hussein's notorious cousin, "Chemical Ali" Hassan al-Majid, to death Tuesday after convicting him of crimes against humanity for his part in crushing the 1991 Shiite uprising in southern Iraq.
AP - Georgia voters had their hands on the balance of power in the next U.S. Senate in a runoff election Tuesday, one of two unresolved races that Democrats need to win to get a 60-seat majority impervious to GOP filibusters.
AP - India picked up intelligence in recent months that Pakistan-based terrorists were plotting attacks against Mumbai targets, an official said Tuesday, as the government demanded that Islamabad hand over suspected terrorists believed living in Pakistan.
AP - Shaking hands with yourself is an amusing out-of-body experience. The illusion of having your stomach slashed with a kitchen knife, not so much.
AP - She did it again: Britney Spears was the most popular search term on Yahoo for the fourth year in a row — her seventh time topping the list.
AP - A 16-year-old Japanese girl signed with a regional baseball team Tuesday, becoming the country's first female professional baseball player.
Reuters - Thai Prime Minister Somchai Wongsawat was banned from politics for five years and his party disbanded on Tuesday, spurring exultant anti-government protesters to end their blockades of Bangkok's airports.
Reuters - The U.S. state of Georgia votes in a run-off election for U.S. Senate on Tuesday that will help decide whether Democrats gain a big enough majority in the chamber to ram through legislation virtually at will.
Reuters - Ford Motor Co said on Tuesday it expects overall and North American automotive business pretax results to break even or be profitable in 2011.
Reuters - European ministers sought to push lending banks back into action, Japan moved to help its cash-strapped companies, and global markets endured mixed fortunes as the financial crisis swirled onwards on Tuesday.
Reuters - Oil pared losses on Tuesday after an earlier fall to a new 3-1/2-year low below $48 a barrel, weighed down by heavy losses in global stock markets after confirmation that the United States was in recession.
Reuters - India demanded Pakistan hand over 20 of its most wanted fugitives as a sign of good faith, while both sides on Tuesday tried to cool tensions over the Mumbai attacks before a visit by Washington's top diplomat.
Reuters - The chances of a terror attack on a major city somewhere in the world using weapons of mass destruction are better than even, according to a task force mandated by the U.S. Congress, The Washington Post reported in its Tuesday edition.
AFP - Thai anti-government activists on Tuesday agreed to end protests that have paralysed Bangkok's airports, after a court stripped Prime Minister Somchai Wongsawat of his post and outlawed the ruling party.
AFP - Pakistan offered on Tuesday to work hand-in-hand with India to track down those responsible for the Mumbai attacks but declined to respond immediately to a demand that it hand over 20 terrorist suspects.
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