
This is a bottom-line environment.
Decreasing the downtime of revenue producing employees is a major concern. Efficiency, effectiveness, productivity gains, lowering expenses and increasing ROI are words we are all hearing more of these days. Yet "Sales and Marketing Management" magazine says that less than half of today's sales forces have ever sold during the type of economic market we are currently facing.
Investment
Aside from the obvious investment in training, sales professionals are provided with tools to help them become and remain competitive in their sales efforts. These include technology tools such as cell phones, beepers, laptops and now wireless PDAs. All at an additional investment.
But technology is simply an accelerator. Understanding and applying organizing principles is what helps propel staff into increased productivity.
Understanding organizing principles and processes
Learning key organizing principles is one of the most important elements to success. It involves understanding the big picture while executing the small detail. It's synergistic. Yet all too often my clients think that getting or giving staff just one more tool is the key. The magic pill.
Principle-based organizing teaches the big picture and how it works to your advantage. Once this is understood, applying the process' becomes more meaningful and easier. The tools, in turn, accelerate the process. Does staff know the basis of all time management programs? Do they know their paper management style? If the answers to these questions are understood and the principles applied, then tools can be used to speed things along.
Learning the formula
'Organizing 101' isn't a course most of us have taken. From the time a child starts school to the day they become a contributing adult in a working environment, they struggle first to understand how to get organized and then how to remain that way. They clearly see the benefits, but chances are they have never had the training, knowledge or role models to help them.
S2P2M2 is a formula I share with clients in order to help them remember the big picture. Set up a System. Practice the Processes. Manage and Maintain. Is your sales force using a similar equation for success?
Copyright 2002. Cynthia Kyriazis. All rights reserved.
Cynthia Kyriazis is an organizing and time management consultant, trainer, speaker, coach and author with over 20 years management experience in multi-unit corporations. Organize it, a division of Productivity Partners, Inc. is an organizational training firm she founded in 1995 and has been serving Fortune 500 clients ever since. Cynthia works with business and their employees to help improve performance and realize productivity gains.
Cynthia has appeared in the Philadelphia Inquirer, Kansas City Star and the Legal Intelligencer. She currently serves as Secretary on the Board of Directors for the National Association of Professional Organizers (NAPO), member of the National Speakers Association (NSA), member of the Kansas City of the International Society for Performance Improvement ? (ISPI-KC) and consultant to the American Coaching Association.
AP - A key panel unanimously recommended impeachment for Gov. Rod Blagojevich on Thursday, setting up a vote that could make him the first governor to face such fate in Illinois' sordid political history. Blagojevich should lose his job for abusing power, mismanaging government and committing possible criminal acts, including federal allegations he tried to sell off a U.S. Senate seat, the special committee concluded.
AP - Vice President Dick Cheney said Thursday that he sees no reason for President George W. Bush to pre-emptively pardon anyone at the CIA involved in harsh interrogations of suspected terrorists. "I don't have any reason to believe that anybody in the agency did anything illegal," he said.
AP - The U.N. suspended food deliveries to Gaza and the Red Cross accused Israel of blocking medical assistance after forces fired on aid workers, killing two, as the threat of a wider conflict emerged with Lebanon. With violence unabated in Gaza, key Arab nations and Western powers reached an agreement Thursday on a proposed U.N. resolution calling for an immediate and durable cease-fire between the two sides and moved for a vote late Thursday night.
AP - President-elect Barack Obama's proposed tax cuts ran into opposition Thursday from senators in his own party who said they wouldn't do much to stimulate the economy or create jobs. Senators from both parties agreed that Congress should do something to stimulate the economy. But Democratic senators emerging from a private meeting of the Senate Finance Committee criticized business and individual tax cuts in Obama's stimulus plan.
AP - President-elect Barack Obama implored Congress on Thursday to "act boldly and act now" to fix an economy growing perilously weaker. Leading lawmakers set an informal goal of mid-February for enacting tax cuts and government spending that could cost as much as $1 trillion.
AP - The many Bernard Madoff investors who withdrew money from their accounts over the years are now wrestling with an ethical and legal quandary.
AP - In grainy cell-phone videos played over and over on the Internet, police officers force an unarmed black man to the ground and hold him face-down on a crowded train platform. Suddenly one of the officers draws his gun and fatally shoots the man in the back then looks up.
AP - The Oklahoma Sooners and the Florida Gators meet tonight for the BCS championship. It's a matchup that includes a pair of Heisman Trophy winners, an SEC vs. Big 12 debate and more than its share of trash talk.
Reuters - Recovery teams ventured into battlegrounds of the Gaza Strip on Thursday to gather bodies from the rubble, and Hamas officials said the Palestinian death toll in Israel's 13-day-old offensive had risen to 765.
Reuters - President-elect Barack Obama warned on Thursday the U.S. economy could stay mired in recession for years without bold action and he urged lawmakers to work day and night to pass a massive stimulus plan.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - The United States and its allies share some interests with Iran when it comes to stabilizing Afghanistan, Army Gen. David Petraeus, head of the U.S. military's Central Command, said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - Accused swindler Bernard Madoff had signed checks totaling more than $173 million in his office desk ready to be sent out before his arrest, U.S. prosecutors said in court papers on Thursday asking a judge to jail him.
Reuters - President-elect Barack Obama named Tim Kaine as head of the Democratic Party on Thursday, rewarding an early supporter with a high-profile political post even as he continues to serve as Virginia governor.
Reuters - Wal-Mart Stores Inc and other top U.S. retailers delivered disappointing December same-store sales and profit warnings on Thursday, sparking fresh recession concerns that hit stock and currency markets.
AFP - Diplomatic efforts to end the Gaza conflict intensified Friday with Western and Arab diplomats agreeing to call for an immediate ceasefire as the death toll from the two-week-old war rose past 760.
AFP - Russian Prime Minister Vladimir Putin agreed Thursday on the terms for the deployment of gas monitors in Ukraine, paving the way for an end to a Europe-wide energy crisis, the EU presidency said.
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