How to Create Trust

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How to Create Trust

People buy from you, offer help, and grant rewards based on trust. Here are ways to increase your success by creating trust. While we do most of these things, missing even one of them can ruin it all.

Be Dependable

* Deliver what you promise and promise only what you can deliver. Report delays immediately.

* Be on time. Leave early for appointments. Set realistic deadlines allowing for the unexpected.

* Show courtesy by returning phone calls.

* Be predictable. Use self control: anger repels and scares others.

Listen

* Show interest and respect by paying attention to what the other person is saying.

* Ask questions. Then make it easy to answer them.

* Accept the other person's ideas as valid, even if you disagree. Avoid listening through filters of what you want to hear.

* Be open to new ideas. Realize that you could always know more.

Be Honest

* Tell the truth. Lies demean the teller more than they fool the listener.

* Act with integrity. Make decisions as if you had to deal with all of the consequences, treat others with respect, and choose actions that add value for everyone.

Provide Data

* Tell stories that show past achievements. Quote compliments.

* Collect data. Keep a victory file of successes, testimonial letters, and other good news. If necessary, ask for testimonials, references, and compliments.

* Create data. Plan good deeds that lead to complimentary stories.

Take the High Road

* Help others perform at their best. Give without expecting a return favor.

* Do good things because that makes the world a better place.

* Show courage during uncertainty.

* Seek the good in others.

* Trust others, because this shows that you expect to be trusted.

IAF Certified Professional Facilitator and author Steve Kaye works with leaders who want to hold effective meeting. His innovative workshops have informed and inspired people nationwide. His facilitation produces results that people will support. Call 714-528-1300 or visit his web site for over 100 pages of valuable ideas. Sign up for his free newsletter at http://www.stevekaye.com

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UN Security Council calls for immediate Gaza truce (AP)

AP - The U.N. Security Council called for an "immediate" and "durable" cease-fire in Gaza in a resolution Thursday night even as fighting between Israel and Hamas raged with early morning airstrikes killing seven Palestinians and pushing the death toll to about 760 in the near two-week conflict.

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Key panel recommends impeaching Ill. governor (AP)

AP - A key panel unanimously recommended impeachment for Gov. Rod Blagojevich on Thursday, setting up a vote that could make him the first governor to face such fate in Illinois' sordid political history. Blagojevich should lose his job for abusing power, mismanaging government and committing possible criminal acts, including federal allegations he tried to sell off a U.S. Senate seat, the special committee concluded.

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Cheney: CIA did nothing illegal in interrogations (AP)

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Petraeus: Afghan, Pakistan problems are really one (AP)

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Prosecutors: Madoff was ready to send out $173M (AP)

AP - Prosecutors said Thursday that investigators found 100 signed checks worth $173 million in Bernard Madoff's office desk that he was ready to send out to his closest family and friends at the time of his arrest last month in what is alleged to be largest financial fraud in history.

U.N. calls for immediate Gaza truce (Reuters)

Reuters - Israel pushed ahead with its offensive in the Gaza Strip on Friday, ignoring a U.N. Security Council resolution calling for an immediate ceasefire in the 14-day-old conflict.

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Illinois panel recommends governor's impeachment (Reuters)

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Gaza toll mounts as UN Security Council urges immediate truce (AFP)

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How to Create Trust

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