
1) Use a live instructor. Adults learn best by doing, practicing, and experiencing. Effective instructors customize their programs to meet people's needs, provide counsel on individual challenges, and respond to questions. Videos, CDs, and E-learning are seldom effective for primary learning. Since the greatest cost of learning is the payroll cost of the participants, you want to make sure the program delivers results.
2) Hire external experts. They can speak candidly about crucial issues related to complex work skills. They are free of prior encounters with your staff. And they bring a fresh, outside perspective based on a worldwide view (instead of an internal one). Those who specialize in one skill area have developed extensive knowledge. Ideally, choose one who has written books or published articles.
3) Include accountability. Work with the instructor to develop a review and reminder process. Plan follow-up sessions to check on progress applying new techniques. Ask your staff to select one change that they plan to make and describe how they will apply it. Then monitor the application of changes being made. Include learning as a dimension in performance reviews.
4) Support learning. If you're the boss, set an example of active learning. Attend the workshop. Then use what you learned. Encourage others to apply the new skills and reward those who make a special effort to do so. Also, recommend articles, books, and other materials that support the training program. Create a work culture that recognizes learning as the key to excellence.
5) Buy smart. Match the type of program with desired skills. Use employees for proprietary operations, routine procedures, and high volume (more than 50 sessions/year) tutorials. Select programs that teach skills required to meet company goals. Buy programs that show practical techniques (instead of facts and trivia) delivered by experts who use what they teach.
IAF Certified Professional Facilitator and author Steve Kaye works with leaders who want to hold effective meeting. His innovative workshops have informed and inspired people nationwide. His facilitation produces results that people will support. Call 714-528-1300 or visit his web site for over 100 pages of valuable ideas. Sign up for his free newsletter at http://www.stevekaye.com
AP - President-elect Barack Obama's proposed tax cuts ran into opposition Thursday from senators in his own party who said they wouldn't do much to stimulate the economy or create jobs. Senators from both parties agreed that Congress should do something to stimulate the economy. But Democratic senators emerging from a private meeting of the Senate Finance Committee criticized business and individual tax cuts in Obama's stimulus plan.
AP - The U.N. Security Council called for an "immediate" and "durable" cease-fire in Gaza in a resolution Thursday night even as fighting between Israel and Hamas raged with early morning airstrikes killing seven Palestinians and pushing the death toll to about 760 in the near two-week conflict.
AP - The game defied expectations. Tim Tebow fulfilled them. He rescued No. 1 Florida, running through and throwing over No. 2 Oklahoma for a 24-14 victory Thursday night that gave the Gators their second BCS championship in three years.
AP - A key panel unanimously recommended impeachment for Gov. Rod Blagojevich on Thursday, setting up a vote that could make him the first governor to face such fate in Illinois' sordid political history. Blagojevich should lose his job for abusing power, mismanaging government and committing possible criminal acts, including federal allegations he tried to sell off a U.S. Senate seat, the special committee concluded.
AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.
AP - Less than a month after its first report, a congressional panel overseeing the Treasury Department's $700 billion financial bailout is demanding more answers.
AP - Vice President Dick Cheney said Thursday that he sees no reason for President George W. Bush to pre-emptively pardon anyone at the CIA involved in harsh interrogations of suspected terrorists. "I don't have any reason to believe that anybody in the agency did anything illegal," he said.
AP - U.S. policy to win in Afghanistan must recognize the poor nation's limitations and its neighborhood, especially its intertwined relationship with U.S. terrorism-fighting ally Pakistan, the top U.S. military commander in the region said Thursday.
AP - Prosecutors said Thursday that investigators found 100 signed checks worth $173 million in Bernard Madoff's office desk that he was ready to send out to his closest family and friends at the time of his arrest last month in what is alleged to be largest financial fraud in history.
Reuters - Israel pushed ahead with its offensive in the Gaza Strip on Friday, ignoring a U.N. Security Council resolution calling for an immediate ceasefire in the 14-day-old conflict.
Reuters - U.S. employers probably cut the most jobs in at least 34 years last month as the global economic crisis gathered pace and moves by policy makers took time to filter through to struggling companies.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - President-elect Barack Obama's economic team is urgently overhauling the $700 billion financial rescue package to broaden its scope beyond Wall Street, The Washington Post reported on Friday.
Reuters - Al Qaeda's operations chief in Pakistan and a top aide are believed to be dead, a U.S. counterterrorism official said on Thursday, in what appeared to be the latest results of a campaign targeting the militant group's leadership.
AFP - Israel carried out new deadly air raids on the Gaza Strip on Friday as the UN Security Council called for an immediate ceasefire to end the two-week-old conflict in the Palestinian enclave.
AFP - Hopes for a quick resumption of Russian gas supplies to Europe were rising Friday after Russia agreed on the terms for the deployment of monitors in Ukraine.
Become a better boss and reap the benefitsAnother interesting study was done.... Read More
Leadership is lifting a person's vision to higher sights, the raising of... Read More
Every small to mid-sized business owner would love to know how to... Read More
Having to manage a difficult employee is never fun and can be... Read More
A study a couple of years ago found that 63% of executives... Read More
Question: What's the easiest, cheapest and quickest way to have profitable, productive,... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
How do you as a manager, supervisor or team leader hire winners?... Read More
This article begins with a tip of the hat to a scholarly... Read More
A framework is a way of thinking, a point-of-view, a perspective on... Read More
Almost, if not all organisations have them, they've been around for a... Read More
Project management is a very important business concept because it is in... Read More
Eventually, your business is going to need to have some software development.... Read More
Hiring the first personal business assistant is an exciting time for new... Read More
Ah, the wretched pain of delegation. It comes easy to some people.... Read More
OVERCOMING FEAR OF FIRING "It was obvious that this employee could not... Read More
Five monkeys were placed in a cage. A banana was hung on... Read More
These factors where determined by interviews with and books from very successful... Read More
My client had faced the same challenge, which was frustrating as well... Read More
Hearing impaired people often encounter difficulty at work because their disability isn't... Read More
Workers compensation secrets are hidden deep within piles and piles of bureaucratic... Read More
In his book, The Effective Executive, Peter Drucker pointed out that the... Read More
Creativity and Innovation is essential for competitive advantage, yet the role of... Read More
I was watching a TV program some months ago about a biologist... Read More
Military analysts call this "asymmetrical" war (as if war has a terrible... Read More
Does the idea of program evaluation make your stomach churn? If so,... Read More
DECIDING WHAT TO DELEGATE: Once the benefits of delegation are established and... Read More
Encouraged by the recognition, Sarah Lewsiton went home from work that day,... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
When approaching any decision, it's important for individuals to maintain the healthy... Read More
IBM, which registered 3248 patents last year, has decided that sharing technology... Read More
In a competitive world with the need for businesses to be more... Read More
Bad news.Your senior vice-president, your marketing director or your accounting department head... Read More
Many retailers do not have good internal controls in place and place... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Change is not simple. Why do we repeat behavior that doesn't work?... Read More
You may remember being told as a child, "Keep quiet!" "Children should... Read More
The ability to solve complicated problems quickly is more important than ever... Read More
Interrogated on a beach in Barbados by friends insistent that there was... Read More
Many managers believe that treating their team members as responsible adults will... Read More
Don't Let Your Measurements Mislead You There aren't... Read More
When the typical new business operator starts a business, they concentrate on... Read More
I have a sign on my office door. It pretty much summarizes... Read More
You're on your organization's diversity committee. You have the best of intentions.And... Read More
Keeping and Motivating the Best Employees In "You... Read More
Why are people changing jobs so quickly these days?Here are a few... Read More
The Best Workplaces report (Financial Times, April 28, 2005) notes many factors... Read More
So, you survived the downsizing. Your company did something that will probably... Read More
In today's era of Professional and IT Services competition and consolidation, some... Read More
There are some simple things you can do with your people to... Read More
Marketing ISO 9001 2000.Lately we've been seeing a lot of press releases... Read More
A while back the headlight switch on our minivan quit working, so... Read More
As waves of organizational change sweep across the business landscape, a huge... Read More
Most people just want to be appreciated. If you're a manager, that's... Read More
SWOT analysis is needed for all business to understand how to improve... Read More
Whether you are training preschoolers in the classroom or executives in the... Read More
You may have the MBA but if an internal critic constantly berates... Read More
Recognizing good performance through praise or other positive action is one of... Read More
Swiftness is the key to collecting past due commercial accounts because commercial... Read More
Quick, Easy, and Even Fun! 1. Smile, say "Hi! How are you... Read More
Recent trends in software development market show that it is no longer... Read More
With thanks to Jeff Foxworthy, the comedian who does the "You might... Read More
JUGGLING DEMANDS: All leaders constantly juggle a multifarious array of demands from... Read More
Conflict is a fact of life for all of us, but too... Read More
What is the Process Approach to Quality?The ISO 9001 2000 standard is... Read More
Color is a big factor effecting all indoor environments. Since... Read More
So to help start the ball rolling, here are ten top ways... Read More
Interrogated on a beach in Barbados by friends insistent that there was... Read More
If you are a business owner or a business owner to be,... Read More
This week I was asked to speak at an internal conference for... Read More
What has been your store's shrinkage experience for the last two years?... Read More
I have a short story to share with you about an important... Read More
Become a better boss and reap the benefitsAnother interesting study was done.... Read More
There's a great little article ('Business Lifeforms') on the back... Read More
Transitioning from Vertical Hierarchies to Decentralized / Flatter OrganizationsThe need to restructure... Read More
Faulty information costs you money! Which of these popular business misconceptions do... Read More
It was 2.30 am. It was cold and dark and I'd been... Read More
This is a story about a man and three dogs.I walk a... Read More
For centuries companies have used on-the-job training (OJT). OJT works because it... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Every meeting is a laboratory where you can observe and learn important... Read More
We all spend time on planning vacations. If it's not you then... Read More
Hiring employees is a huge responsibility. Before hiring anyone, be sure to... Read More
Managers should avoid the tendency to constantly delegate to the same one... Read More
OVERCOMING FEAR OF FIRING "It was obvious that this employee could not... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
I've just been reading about the frustrations of a Human Resources manager.... Read More
It is sometimes valuable to bring the sales manager into this step... Read More
GROUP DECISION MAKING -- IDENTIFY THE PROBLEM: Tell specifically what the problem... Read More
Steven Covey had the right idea. There are discreet skills and attitudes,... Read More
Ask most people why they are in business and they will give... Read More
If you're like most people, you probably started with wonderful ideas of... Read More
Do you ever wonder why people do not simply do the things... Read More
Meetings, whether they're regularly scheduled routines in your company or now-and-then get-togethers,... Read More
Business Management Business Management |