
A trainer dryly discussing how to motivate people in an organization basically has just another "point-by-point" presentation. But suppose that he mounts the podium and begins to speak. Suddenly, a phone on the lectern rings. He ignores it at first, trying to continue. Finally he gives up, excuses himself and answers it. It is an engineer (off-stage voice) with a series of questions relating to the organization and the lecture topic. Although the presenter protests that this is "highly irregular," the offstage voice indicates that the issues are pressing and must be answered on the spot (while visual support flashes on the screen). Humor meaningful to the audience may be injected, such as, "Why aren't you at the meeting?" The lecture time is up, the presentation time has been used, and the presenter complains he "never got a chance to talk to the audience." But the audience members have received the information that the trainer had come to share with them, and in an attention-getting way.
Being a trainer, it is very important to capture the attention of an audience. There are many ways of using an audience's natural curiosity to do so, ranging from hinting, to a "surprise," to out and out staging. Innovation and creativity are the catchwords here. Covered material, a wrapped package even silence or blank space might sometimes be used. Suppose, for example, that a series of slides were flashed on a screen in absolute silence-pictures of several product applications, then some competitive equipment, then a customer, then an engineer at his drawing board. No sound or speech. A desired momentary or prolonged audience response during this part of the presentation might well be something like, "What's going on here?" "Somebody fouled up...forgot the sound." Curiosity and attention are aroused. Then the spoken part of the training begins.
On a side note, no presenter should be afraid to be definative, to come right out and let his audience know that "this is the way it is." Hedging weakens the whole presentation. From the standpoint of attention, an unequivocal statement can make an audience sit up and take notice. For example, "Ladies and gentlemen, you've undoubtedly heard some trainers say that planners and calendars are ineffective tools in time management. This is not true!" If spoken with proper emphasis and self-confidence, the statement implies that the person knows what they are talking about and is not afraid to say so. An audience will notice and respect it-even if they disagree.
Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium
CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
AP - The U.N. Security Council called for an immediate cease-fire in Gaza, but an intense bombardment of missiles from Israeli jets and helicopters early Friday and a barrage of Hamas rockets indicated there may be no quick end to the fighting.
AP - Millions of tons of toxic coal ash is piling up in power plant ponds in 32 states, a practice the federal government has long recognized as a risk to human health and the environment but has left unregulated.
AP - The game defied expectations. Tim Tebow fulfilled them. He rescued No. 1 Florida, running through and throwing over No. 2 Oklahoma for a 24-14 victory Thursday night that gave the Gators their second BCS championship in three years.
AP - Major Asian stock markets fell Friday amid more corporate gloom and worries that a key U.S. jobs report could show recession in the world's largest economy is deepening.
AP - President-elect Barack Obama implored Congress on Thursday to "act boldly and act now" to fix an economy growing perilously weaker. Democratic and Republican lawmakers complained about his tax policies, letting Obama know they intend to place their own stamp on the economic recovery effort.
AP - A key panel unanimously recommended impeachment for Gov. Rod Blagojevich on Thursday, setting up a vote that could make him the first governor to face such fate in Illinois' sordid political history. Blagojevich should lose his job for abusing power, mismanaging government and committing possible criminal acts, including federal allegations he tried to sell off a U.S. Senate seat, the special committee concluded.
AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.
AP - Vice President Dick Cheney said Thursday that he sees no reason for President George W. Bush to pre-emptively pardon anyone at the CIA involved in harsh interrogations of suspected terrorists. "I don't have any reason to believe that anybody in the agency did anything illegal," he said.
AP - President-elect Barack Obama's proposed tax cuts ran into opposition Thursday from senators in his own party who said they wouldn't do much to stimulate the economy or create jobs. Senators from both parties agreed that Congress should do something to stimulate the economy. But Democratic senators emerging from a private meeting of the Senate Finance Committee criticized business and individual tax cuts in Obama's stimulus plan.
Reuters - Israel pushed ahead with its offensive in the Gaza Strip on Friday, ignoring a U.N. Security Council resolution calling for an immediate ceasefire in the 14-day-old conflict.
Reuters - U.S. employers probably cut the most jobs in at least 34 years last month as the global economic crisis gathered pace and moves by policy makers took time to filter through to struggling companies.
Reuters - Europe sought a swift restoration of gas supplies on Friday after striking a deal with Moscow on monitoring gas shipments via Ukraine that have been halted by a pricing dispute with Kiev.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - President-elect Barack Obama's economic team is urgently overhauling the $700 billion financial rescue package to broaden its scope beyond Wall Street, The Washington Post reported on Friday.
Reuters - Al Qaeda's operations chief in Pakistan and a top aide are believed to be dead, a U.S. counterterrorism official said on Thursday, in what appeared to be the latest results of a campaign targeting the militant group's leadership.
AFP - Israel carried out new deadly air raids on the Gaza Strip on Friday as the UN Security Council called for an immediate ceasefire to end the two-week-old conflict in the Palestinian enclave.
AFP - European states deprived of Russian gas amid freezing weather were Friday hoping for a resumption of deliveries after the European Union claimed a breakthrough in the crisis between Moscow and Kiev.
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
It is difficult to pick up a newspaper or listen to a... Read More
Marriages and corporate mergers in America have at least one thing in... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
The perpetrators of the recent spate of financial frauds in the USA... Read More
PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to give some... Read More
Sometimes.In fact making some small changes to the circumstances when we use... Read More
"His cardinal mistake is that he isolates himself, and allows nobody to... Read More
When you think of all the things companies have, you do not... Read More
Modern business faces complex problems; management often calls upon highly-specialized consultants to... Read More
We have only one life, but we live in three overlapping worlds-our... Read More
This article relates to the Culture & Climate competency, commonly evaluated in... Read More
Many organisations use the term "lessons learned" to describe the way in... Read More
OVERCOMING FEAR OF FIRING "It was obvious that this employee could not... Read More
Interested in learning how to reduce development time, save money and stay... Read More
A core activity in many successful businesses, Succession Planning is simple and... Read More
Of the many areas in international business where cultural differences manifest is... Read More
"Can This Marriage be Saved?" So reads the title of the cover... Read More
Becoming a manager for the first time can be an unnerving and... Read More
Is building your own inventory management solution really your best bet?The issues... Read More
Do you manage by walking around? What do you see? People excited... Read More
As crazy as it seems, some people spend more time choosing a... Read More
There is a pervasive assumption that small firms are more creative and... Read More
Does your business need the services of a computer consulting firm? Before... Read More
There are many reasons why good employees quit and go to another... Read More
Writing a safety manual is a tough job and most larger corporations... Read More
Hiring someone new to work in your business is one of the... Read More
I read a report in the Toronto Star stated that 70% of... Read More
On communication: One of the biggest strains on the communication process occurs... Read More
Researchers have undertaken numerous studies to look at the connection between customer... Read More
Much of the literature and advice on implementing business change focuses on... Read More
"When you hire the best, the rest is easy!" We have heard... Read More
New York, NY, February 25, 2005 ? Employee retention and motivation?why should... Read More
Budgets! There I've said it. For some the most hated and feared... Read More
It was 7:30 on a Saturday morning, and I was setting up... Read More
"Nothing great was ever achieved without enthusiasm." Ralph Waldo EmersonI'm so excited.... Read More
BUILDING TRUST AS A MANAGER: 1. Be reliable. Follow through on things.... Read More
It's clear to me that a workplace is a better place when... Read More
This article relates to the Compensation and Benefits competency, commonly evaluated in... Read More
Fundamentals in Place? There is a designated place for everything and everything... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
A good leader has the ability to empower others. It is important... Read More
Have you ever hired someone who did not live up to expectations?... Read More
If you are a business owner or a business owner to be,... Read More
I remember once seeing a cartoon which showed two people working a... Read More
I'm always fascinated by the people who lift huge weights, particularly in... Read More
I could begin this article by providing a checklist of organizing techniques... Read More
This is a challenge for every company owner and manager. You have... Read More
In my organisational career, I had budgets from the age of 22... Read More
Do you remember being told to use the "sandwich" technique when you... Read More
During a recent seminar I gave located in the suburbs of Philadelphia,... Read More
I once was part of a group of management professors who often... Read More
If your organization has people, then interpersonal skills are needed.I work with... Read More
The reason jobs are often not done right and employees are fired... Read More
Integrity is very important to me, and I try hard to 'do... Read More
"I'm in an abusive relationship," sighed Andrew. "My bookkeeper annoys the hell... Read More
As an entrepreneur, hiring an expert can be one of the most... Read More
For centuries companies have used on-the-job training (OJT). OJT works because it... Read More
This facilitator's guide to running a stakeholder analysis workshop is for people... Read More
Are you trying to hire dozens of hourly workers or a senior... Read More
Each day millions of workers spend 8 hours or more at their... Read More
Every parent, educator, and manager knows that "Nintendo children"--those born after 1970... Read More
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on... Read More
The concept of knowledge management or knowledge sharing makes intellectual sense to... Read More
You know the drill - the ridiculous deadlines, the relentless barrage of... Read More
Every day, everyone can make the world a better place. It's simple;... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
An allegation of harassment in the workplace is a growing phenomenon facing... Read More
Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack functional Operations... Read More
ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000 route to... Read More
Organizational structure can inhibit or foster creativity and innovation. The problem with... Read More
Too many managers waste both time and energy performing tasks an employee... Read More
People want to understand their role - they want to do well!... Read More
Every small to mid-sized business owner would love to know how to... Read More
For you to get where you want to go, there are four... Read More
How should you keep track of meetings?Have you ever wanted to run... Read More
There is every chance that elements of this article may not be... Read More
The old saying 'You have to spend money to make money' can... Read More
Steven Covey had the right idea. There are discreet skills and attitudes,... Read More
We draw conclusions about people through observation, their behavior, past experiences, other... Read More
1st Fact: Interviewing applicants is the most common way companies decide whom... Read More
After a full week of training, you are still a little nervous... Read More
While it's probably not true to say that the traditional 9-5 job... Read More
Tis' the season for business and corporate gift-giving! If you believe in... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Today there is great weight put on a person's attitude. It is... Read More
Ethics - in a profession or trade - is that branch of... Read More
Do this simple excercise, and transform your life.First, Make a list of... Read More
Comparing Corporate and Personal goal attainment programs that have developed over thousands... Read More
COMPANY/ORGANIZATIONA South Florida hospital. The CEO of the hospital saw the need... Read More
It's easy enough to convince your own staff that better people will... Read More
Marriages and corporate mergers in America have at least one thing in... Read More
Business Management Business Management |