
An allegation of harassment in the workplace is a growing phenomenon facing companies across the U.S. The following is an article derived from a 2003 seminar I attended at the National Business Aviation Association {NBAA} Convention in Orlando, FL. The full name of the seminar was ? Indecent Proposal in the Workplace ? An Overview of Workplace Harassment & Employer Liability. The seminar was presented by Patricia Griffith and Ellen Ham of the Law Firm of Ford and Harrison in Atlanta.
True to its billing, attorneys Griffith and Ham gave real life examples of harassment issues companies are dealing with today. Griffith noted that juries are awarding large settlement sums against companies as juries perceive a certain amount of workplace arrogance being displayed by corporations. The attorneys defined workplace arrogance as a person who is in a position of authority over another person and abuses that authority. Because of the jury's perception of company practices [namely indifference], they are inclined to award large verdicts against the defendants, that is, the companies.
While many people think that the asking of sexual favors is the primary reason for the harassment, sexual innuendos garner many more complaints. In 2002, the EEOC reported that sexual harassment complaints stayed level for the first time in three years. However, racial complaints ? particularly those involving national origin ? have doubled in the past ten years. Many complaints have been brought by Muslims who have perceived discrimination in the wake of the September 11th terrorist attacks on America.
Complaints of harassment are just as likely to be filed against co-workers as they are against supervisors. Interestingly, in the field of sexual misconduct, the definition of sexual harassment is much more clearly defined by determining what was consensual vs. what was currently not welcomed. Griffith stated, "?it is all based on what is currently unwelcome. Consent doesn't matter. The consensual affair gone bad is what causes the problem." In other words, the sexual liaison may have been okay all the way up to that point, when it is no longer okay then problems erupt.
Griffith illustrated her point by giving an example of two co-workers who had an affair gone bad. The company ran into trouble when seeking to correct the problem by transferring one of the employees to another department. Unfortunately, the transferred employee was a woman and she perceived discrimination; that is when the employee took action against the company. Juries, who ultimately decide cases, are increasingly likely to sense discrimination even if the intent was otherwise.
To protect themselves, Griffith noted that companies should do the following:
* Establish a comprehensive anti-harassment policy. Zero tolerance for sexual, racial, and disability practices.
* Set up a user friendly complaint system. Designate two people to report the problem to someone other than their supervisor.
* Employee orientation. When new employees begin their jobs, that is the best time for having them learn about the company's anti-harassment policy. Have the employee sign and date a release.
* Laminate and post your company's policy.
* Train your supervisors.
* Identify who is going to investigate the claim. It does not have to be with the same person who received the filed complaint.
* Prepare for your investigation. Review personnel files, attendance records, all paperwork, and identify all potential interviewees.
* Prepare an outline of key questions -- what will you do if someone refuses to testify?
* Investigate promptly -- do not wait. Juries want proof that you investigated the matter immediately.
* Investigate thoroughly. Everyone and anyone connected to the case must be interviewed.
* Provided interim relief -- don't leave the two people together.
* Take appropriate action.
* Communicate a decision: don't let the victim be in limbo.
* Document everything accurately.
The seminar was peppered with real life examples of harassment claims that caused the attendees to rethink how they might approach a particular situation. In addition, a ten question quiz was given to help us understand how harassment is viewed in the workplace today. Notably, many of those answers were subjective and were dependent on what action a company took before the case went to trial. Griffith and Ham effectively communicated to the audience that a company's reputation and bottomline could suffer seriously if the aforementioned steps were not properly followed. Fortunately, it appeared that many of the attendees had learned some valuable lessons to bring back to their respective companies.
Tidbits:
There Are 3 Categories of Trouble for Companies:
A High Level of Management Action. Supervisory Action. Negligent Inaction.
All three situations are indefensible in court!
Consensual v. Welcome
Simply because a person consents to something does not mean that it is welcomed! Juries today are distinguishing between the two.
Matt manages the Corporate Flight Attendant Community, a comprehensive resource center for business flight attendants: http://www.cabinmanagers.com ; http://www.corporateflyer.net
AP - Israel's government says it will press ahead with its military offensive in the Gaza Strip despite a U.N. Security Council resolution calling for a cease-fire.
AP - Gov. Rod Blagojevich faces almost certain impeachment by the Illinois House, a historic step that would trigger a trial to determine whether the Democratic governor should be tossed out of office.
AP - Lawmakers are under orders to finish action on President-elect Barack Obama's nearly $800 billion economic recovery plan by mid-February. But already it is plain that a set of serious fissures need to be bridged if the bill is to be completed within five weeks.
AP - Democrats are ushering in what they believe will be a new labor-friendly era in Washington with House votes on two bills aimed at helping women fight pay discrimination in the workplace.
AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.
AP - Millions of tons of toxic coal ash is piling up in power plant ponds in 32 states, a practice the federal government has long recognized as a risk to human health and the environment but has left unregulated.
AP - President-elect Barack Obama is completing his national security team by announcing his unusual choices for CIA director and a national intelligence director who may face tough Senate confirmation questioning over how he confronted the Indonesian military when civilian massacres were occurring in East Timor.
AP - Just minutes after George W. Bush took the oath of office eight years ago, he signed papers formally nominating 13 Cabinet-level officials. Several hours later, the Senate, meeting in a special Saturday session, confirmed seven Cabinet secretaries, including the heads of the key posts at State, Treasury and Defense.
AP - Tim Tebow enjoyed the battering-ram runs. He liked the old-school jump pass. Drawing a rare penalty, that really made Tebow's day. With No. 1 Florida about to finish off No. 2 Oklahoma 24-14 for the BCS championship Thursday night, Tebow was flagged for unsportsmanlike conduct.
Reuters - Steep falls in European industrial output underlined the severity of the world economic crisis on Friday and more grim news was on the way with the United States expected to report the biggest monthly job cuts in more than 30 years.
Reuters - Israel pushed ahead with its two-week-old offensive in the Gaza Strip on Friday, defying a U.N. Security Council resolution calling for an immediate ceasefire.
Reuters - Russia's state-controlled gas monopoly said a deal to monitor gas exports via Ukraine would be signed on Friday, allowing for the resumption of supplies to Europe cut off by Moscow's price row with Kiev.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - President-elect Barack Obama's economic team is urgently overhauling the $700 billion financial rescue package to broaden its scope beyond Wall Street, The Washington Post reported on Friday.
Reuters - An analysis of proposals to overhaul U.S. health care by President-elect Barack Obama and members of Congress suggests it is possible to insure all Americans without significantly raising total health spending.
AFP - Israel and Hamas launched heavy air strikes and rocket attacks on each other Friday, ignoring a UN Security Council order on the warring rivals to end their conflict.
AFP - Russian gas deliveries to Europe could resume later Friday, the head of Russia's state gas firm said, raising hopes for an end to a transit dispute with Ukraine that has left several European states without gas at a moment of bitter cold.
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