
Have you ever hired the wrong person? If so, perhaps you are an emotional interviewer?
An emotional interviewer tends to make judgments on first impressions. In a matter of minutes, an emotional interviewer may decide if someone is competent or not. Not surprisingly, they often make poor hiring decisions.
All hiring managers are susceptible to "emotional" hiring mistakes. Why? Because we are human and we like to hire people that we like or that may mirror ourselves.
First impressions, good or bad, tend to skew the interviewer's evaluation of a candidate. Given the difficulty of overcoming first impressions, what can you do as a hiring manager to avoid making hiring decisions based on emotion?
? First, conduct phone interviews. Phone interviews are an excellent way to avoid first impression mistakes. You will not be influenced by appearance or gestures; allowing you to concentrate on what the candidate actually says.
? Second, ask performance-based interview questions. Performance-based interviewing, commonly known as behavioral based interviewing, is an approach that looks at past behavior as the best predictor of future performance.
? Third, be prepared. Having a structured list of interview questions will keep your interview discussion focused on job skills and past performance.
TIP: Wait at least 30 minutes from initial introduction before you assess a candidate's competency - good or bad.
In summary, don't be too quick to judge. Be prepared and keep emotions at bay by asking job related, performance-based interview questions.
Ann Clifford is the Founder and President of Safari Solutions, an HR consulting firm focused on helping companies hire better. Over the past six years, Ann has worked closely with over 120 business owners in delivering improved hiring results. Ann graduated from Indiana University with an accounting degree and started her career with Price Waterhouse. With over 15 years of entrepreneurship, Ann is an advocate of small business. She is a board member of Entrepreneur Alliance of Indiana, and an active member of the the National Association of Women Business Owners, Network of Women in Business, and Venture Club of Indiana.
AP - Israeli jets and helicopters bombarded Gaza early Friday and Hamas fired a barrage of rockets into southern Israel, indicating there may be no quick end to the fighting despite a U.N. resolution calling for an immediate cease-fire.
AP - Gov. Rod Blagojevich faces almost certain impeachment by the Illinois House, a historic step that would trigger a trial to determine whether the Democratic governor should be tossed out of office.
AP - Lawmakers are under orders to finish action on President-elect Barack Obama's nearly $800 billion economic recovery plan by mid-February. But already it is plain that a set of serious fissures need to be bridged if the bill is to be completed within five weeks.
AP - Democrats are ushering in what they believe will be a new labor-friendly era in Washington with House votes on two bills aimed at helping women fight pay discrimination in the workplace.
AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.
AP - Millions of tons of toxic coal ash is piling up in power plant ponds in 32 states, a practice the federal government has long recognized as a risk to human health and the environment but has left unregulated.
AP - President-elect Barack Obama is completing his national security team by announcing his unusual choices for CIA director and a national intelligence director who may face tough Senate confirmation questioning over how he confronted the Indonesian military when civilian massacres were occurring in East Timor.
AP - Just minutes after George W. Bush took the oath of office eight years ago, he signed papers formally nominating 13 Cabinet-level officials. Several hours later, the Senate, meeting in a special Saturday session, confirmed seven Cabinet secretaries, including the heads of the key posts at State, Treasury and Defense.
AP - Tim Tebow enjoyed the battering-ram runs. He liked the old-school jump pass. Drawing a rare penalty, that really made Tebow's day. With No. 1 Florida about to finish off No. 2 Oklahoma 24-14 for the BCS championship Thursday night, Tebow was flagged for unsportsmanlike conduct.
Reuters - U.S. employers probably cut the most jobs in at least 34 years last month as the global economic crisis gathered pace and moves by policy makers took time to filter through to struggling companies.
Reuters - Israel pushed ahead with its two-week-old offensive in the Gaza Strip, ignoring a U.N. Security Council resolution calling for an immediate ceasefire.
Reuters - Europe sought a swift restoration of gas supplies on Friday after striking a deal with Moscow on monitoring gas shipments via Ukraine that have been halted by a pricing dispute with Kiev.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - President-elect Barack Obama's economic team is urgently overhauling the $700 billion financial rescue package to broaden its scope beyond Wall Street, The Washington Post reported on Friday.
Reuters - An analysis of proposals to overhaul U.S. health care by President-elect Barack Obama and members of Congress suggests it is possible to insure all Americans without significantly raising total health spending.
AFP - Israel and Hamas launched heavy air strikes and rocket attacks on each other Friday, ignoring a UN Security Council order on the warring rivals to end their conflict.
AFP - The European Union demanded Friday that Russian gas supplies to Europe resume immediately now that details of a mission to monitor the flow through Ukrainian pipelines have been agreed.
Many people believe that they conduct effective meetings, when all they really... Read More
We all have psychic abilities that we use daily, although most of... Read More
It has been well documented that employees' productivity and job quality increase... Read More
Swiftness is the key to collecting past due commercial accounts because commercial... Read More
In my book Talking Points: 25 Tips for Clear, Credible Communication, Tip... Read More
Good news spreads quickly News of the invention of the wheel must... Read More
It's been a pretty good weekend around the place - not done... Read More
Job interviews are easier for the interviewer or the interviewee if you... Read More
Leaders and Managers often ask us, 'What do you do when you... Read More
You know, this would be a great business if it weren't for... Read More
When I was first initiated into Corporate America, I had a sense... Read More
Q: I am an executive at a large company and in our... Read More
Before Gertrude Ederle began her historic swim off of Cape Griz-Nez, France,... Read More
Many business owners are sabotaging their business without even realizing it. They... Read More
Let me repeat a story I heard many years ago that has... Read More
I talked with a group of internal consultants last week - they... Read More
This article relates to the Diversity in the Workplace Competency, commonly evaluated... Read More
If you think ahead and plan, many nightmare panic and chaos situations... Read More
I saw Brian Kerr (the Irish national football coach) on television not... Read More
In articles I've written over the years, I have used "laissez-faire," a... Read More
1. Personal insight. Great CEOs are great leaders. They know themselves and... Read More
What do people really find challenging about leading meetings? Here are the... Read More
There's a one-word reason most ideas never see the light of day:... Read More
How you run your business is, of course your business. A little... Read More
Can you imagine playing hockey without a goal? Basketball without hoops and... Read More
Last month I talked about the Skilled Facilitator principle of being curious.... Read More
Some say that in business as in sex: if it is good,... Read More
This article relates to the Human Resource Functions competency, commonly evaluated in... Read More
There are many reasons why good employees quit and go to another... Read More
It's that time again! Perhaps the most dreaded management practice is the... Read More
I sit on the board of an organization and at the last... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
There's a great little article ('Business Lifeforms') on the back... Read More
American CEOs are dropping like flies. Boards, armed with new federal rules... Read More
An ongoing series of articles exploring the seven critical areas that can... Read More
Here are 10 subjects that academia should be teaching their students in... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Do you remember being told to use the "sandwich" technique when you... Read More
A critical task in the succession planning process of any organization is... Read More
Everyone at the office thought that using the company e-mail system to... Read More
Wow! You're brilliant! You have a great idea. You've looked at it... Read More
Here's an easy quiz to check the health of your meetings.1) Who... Read More
When you create your profit and loss statement to assess the health... Read More
MANAGING SMALL MEETINGS: Keep the size of the meeting as small as... Read More
Supervisor-employee relations are a critical part of a work place atmosphere and... Read More
An allegation of harassment in the workplace is a growing phenomenon facing... Read More
FEAR! To what extent does fear rule your life? How is fear... Read More
A recent article in the Wall Street Journal raised the question: Who's... Read More
Trust is essential. You can't run a business without it. Customers leave.... Read More
Do you own or manage a computer consulting company? Are you having... Read More
Following is a brief definition of core competencies and competitive advantage and... Read More
For many companies, procuring the right packaging, such as Poly Bags can... Read More
Employers have become so concerned about seeming "unfair" or worse becoming the... Read More
You probably know this already, but there are generally held to be... Read More
Stop hiring new administrative support staff. And learn how to retain your... Read More
The first step in planning an agenda is to identify the goals... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Q: One of my former employees has launched an online business very... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
If you own or operate a business in the UK, especially in... Read More
We draw conclusions about people through observation, their behavior, past experiences, other... Read More
In today's tough retail environment the retailer needs all the tools he... Read More
Here are some quick thoughts on ways to turn things around.Determine the... Read More
There are 12 essential elements of a successful internal communications strategy:1. Effective... Read More
Define the Problem First. It seems obvious, but how many times have... Read More
Jack Welch joined a conference that was held in Duke Fuquay Business... Read More
Imagine the following scenario - you pay a visit to your doctor... Read More
It happened again. I ran into an old friend while registering for... Read More
We all know people who are like human dynamos. They seem to... Read More
Out of the box thinking is a popular fad today. And yet,... Read More
Meetings can be a total waste of time or a powerful and... Read More
Another IT White Elephant!It seems that almost every day we read in... Read More
If you run a business, you are sure to have some customers... Read More
As a manager our role is to:1. Establish the vision, or our... Read More
Remember the 80:20 rule? You may not get everything perfectly right, but... Read More
This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction... Read More
DECISION BY AUTHORITY RULE: Many groups start out with-or quickly set up... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
ACTIVE LISTENING: The most frequent cause of failure in therapeutic counseling interviews... Read More
This was supposed to be one of those sleepy flights that leaves... Read More
What is factoring?Accounts receivable financing, also known as factoring, is a powerful... Read More
Recently a client told me a wonderful story about how a change... Read More
How many times have the management consultants been 'in' and after leaving,... Read More
As a result of the dot com meltdown and the decline of... Read More
With deference to Dr. Covey and his very popular Seven Habits of... Read More
Managing Client Relationships: Even the best run organizations occasionally run into difficult... Read More
Managers should avoid the tendency to constantly delegate to the same one... Read More
One of the keys to success is to have successful relationships. We... Read More
It's no secret! Day after day the news is riddled with companies... Read More
There is a new trend taking hold in business today which translates... Read More
The failures we have seen in the quality and integrity of financial... Read More
Audiences who saw the fabled Broadway musical, Chorus Line, marveled at the... Read More
There's one simple secret to effective meetings: set an agenda and stick... Read More
This article relates to the Compensation and Benefits competency, commonly evaluated in... Read More
Business Management Business Management |