
Ethics - in a profession or trade - is that branch of philosophy which studies the principles of right and wrong in human conduct.
Is your business ethical?
What I mean is "Does your business do the right thing when faced with that decision?" It's a simple question, which many businesses struggle with. I just don't understand the struggle part?
I have worked for companies that believed they were ethical, and really have no clue. Meaning the decisions they make everyday towards their customers and employees does not advocate ethics. So, what is it? When someone in business gives you their word and then reneges, that is unethical. Your word is your promise. Even if it is your business making the statement. Doing good business and being a good employer is more than your product or people, it is the guidelines in which you do that good business. I'm disappointed in how many unethical businesses exist today. I have worked for some of them and they just don't get it... they 'talk tough' but when the decisions are made I can't fathom what motivated them come to their decision? It was not necessarily 'doing the right thing'.
Yes, I know profits are pinnacle to most, but that IS NOT the bottom line! The bottom line is how your customer, partner, client or prospect walked away from their experience. What's so hard to get? It also helps you feel good about yourself and your business, and you should sleep better too!
Treat them the way you want to be treated... I mean it!
Don't say something you have no intention of backing up with your action. Keep your word in business, in compensation promises, in client promises, in doing good business. This is pinnacle!
I don't want to ramble here, but some businesses need a wake-up-call (yesterday). What puzzles me is why? When you do good business, you get more good business. I'm not just talking about the Enron's or Arthur Anderson's of the World, I'm talking about every type of business out there, in every industry.
If each one of us refused to do business with these unethical companies - we would have a lot fewer of them.
Be one of the ethical ones. Do good business, keep your word, don't venture into gray areas, and do the right thing! Sure, it will occasionally cost you something, but it will pay you back, and it won't cost you your dignity or pride or any client worth having. Isn't your business worth it? Or how about your personal reputation?
Try this: The next few times you're faced with 'doing the right thing'? Well, when you 'do it' - do it with extreme pleasure! *
* This will pay you and your business back ten-fold. Why? Because that person (customer, employee, client, etc.) is going to tell at least 3-12 other people (potential customers who like to be treated well too). Remember, you did it with extreme pleasure, they're not just going to say they received a refund, or a promotion, - they're going to be jumping up and down at how well their situation was handled!
- Make someone else's day! - you'll be surprised at how well your day goes.
I look forward to running into more good business out there - hopefully yours.
Remember - Doing good business rewards your business with more of it... we're all here seeking to do business with reputable firms, let's do just that.
The upside? If your business does good ethical business? Then you are already ahead of a good chunk of your competitors! There's opportunity here. Keep up the good work, partner with other 'like types' and only do your personal business with other more ethical companies, like yours. We could see a decrease in our unethical competition very soon.
Thank you for allowing me to voice my thoughts and encourage the type of business that helped this Country, it's people, and every business - Grow.
Good luck in your business!
About The Author
Scott is the Founder and Sr. Project Manager for Hyperformance Media.com, a Technology Marketing Company serving online businesses since 1996. His 23+ years of experience in the computer industry will help you succeed. Their website offers free education & resources that will assist any business in successfully marketing their company online.
AP - Israeli jets and helicopters bombarded Gaza Friday and Hamas responded with a barrage of rockets, as Israel's government said it will press forward with its offensive despite a U.N. resolution calling for an immediate cease-fire.
AP - Gov. Rod Blagojevich faces almost certain impeachment by the Illinois House, a historic step that would trigger a trial to determine whether the Democratic governor should be tossed out of office.
AP - Lawmakers are under orders to finish action on President-elect Barack Obama's nearly $800 billion economic recovery plan by mid-February. But already it is plain that a set of serious fissures need to be bridged if the bill is to be completed within five weeks.
AP - Democrats are ushering in what they believe will be a new labor-friendly era in Washington with House votes on two bills aimed at helping women fight pay discrimination in the workplace.
AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.
AP - Millions of tons of toxic coal ash is piling up in power plant ponds in 32 states, a practice the federal government has long recognized as a risk to human health and the environment but has left unregulated.
AP - President-elect Barack Obama is completing his national security team by announcing his unusual choices for CIA director and a national intelligence director who may face tough Senate confirmation questioning over how he confronted the Indonesian military when civilian massacres were occurring in East Timor.
AP - Just minutes after George W. Bush took the oath of office eight years ago, he signed papers formally nominating 13 Cabinet-level officials. Several hours later, the Senate, meeting in a special Saturday session, confirmed seven Cabinet secretaries, including the heads of the key posts at State, Treasury and Defense.
AP - Tim Tebow enjoyed the battering-ram runs. He liked the old-school jump pass. Drawing a rare penalty, that really made Tebow's day. With No. 1 Florida about to finish off No. 2 Oklahoma 24-14 for the BCS championship Thursday night, Tebow was flagged for unsportsmanlike conduct.
Reuters - Steep falls in European industrial output underlined the severity of the world economic crisis on Friday and more grim news was on the way with the United States expected to report the biggest monthly job cuts in more than 30 years.
Reuters - Israel pushed ahead with its two-week-old offensive in the Gaza Strip on Friday, defying a U.N. Security Council resolution calling for an immediate ceasefire.
Reuters - Russia's state-controlled gas monopoly said a deal to monitor gas exports via Ukraine would be signed on Friday, allowing for the resumption of supplies to Europe cut off by Moscow's price row with Kiev.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - President-elect Barack Obama's economic team is urgently overhauling the $700 billion financial rescue package to broaden its scope beyond Wall Street, The Washington Post reported on Friday.
Reuters - An analysis of proposals to overhaul U.S. health care by President-elect Barack Obama and members of Congress suggests it is possible to insure all Americans without significantly raising total health spending.
AFP - Israel and Hamas launched heavy air strikes and rocket attacks on each other Friday, ignoring a UN Security Council order on the warring rivals to end their conflict.
AFP - Russian gas deliveries to Europe could resume later Friday, the head of Russia's state gas firm said, raising hopes for an end to a transit dispute with Ukraine that has left several European states without gas at a moment of bitter cold.
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
The annual performance review.Stating this phrase guarantees some reaction for anyone who... Read More
We get invited to attend so many "meetings" but do we need... Read More
There seems to be an assumption that change is a single traumatic... Read More
Do this simple excercise, and transform your life.First, Make a list of... Read More
Rejection hurts. No one likes to give it or to receive it.... Read More
Every parent, educator, and manager knows that "Nintendo children"--those born after 1970... Read More
160 years ago, the newly invented electric telegraph carried the first news... Read More
Starting your own business is a great undertaking but running the day-to-day... Read More
Many entrepreneurs and chief executive officers are unaware that there are many... Read More
It happened again. I ran into an old friend while registering for... Read More
INTRODUCTIONThe typical approach executive teams use to cascade, or roll out, their... Read More
For your people, they want to do a great job - no,... Read More
Teleconferences can be a boon or a bust. On the positive side,... Read More
Performance Management is the act of managing personal or organizational performance. What... Read More
Good news spreads quickly News of the invention of the wheel must... Read More
Escalating gas prices...tensions and turmoil in the Middle East...a struggling world economy.... Read More
The day job as a manager is all about managing your people... Read More
When I was first initiated into Corporate America, I had a sense... Read More
Managing for Best PerformanceIn it's simplest form, performance management is a common... Read More
Resistance. It isn't something people cherish or enjoy encountering. We experience resistance... Read More
A good leader has the ability to empower others. It is important... Read More
In today's business environment with increases in staff reductions and rapidly changing... Read More
The quickest way to cancel out all the thought, work, energy, time... Read More
To visualise where you are going, is deeper and more sensory than... Read More
For you to get where you want to go, there are four... Read More
My friend Delia is the owner of a small private school. This... Read More
This article relates to the Senior/Top Level management of an organization, and... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Data Visualization is InteractiveHave you ever booked your flight plans online and... Read More
The objective is to beat the competition and make money. Everything a... Read More
Whether you are a consultant, coach, business owner, doctor, professional, corporate elite... Read More
The great majority of family businesses in North America are still owned... Read More
I was talking with first-line supervisors in a utility company about how... Read More
To develop and deliver a great Leadership Talk, you must understand that... Read More
The first step in planning an agenda is to identify the goals... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
It is sometimes valuable to bring the sales manager into this step... Read More
Okay, so you've figured out what kind of meeting is needed, you've... Read More
In 1987 I sold my business, South Mountain Company, to my employees... Read More
Many business people and managers are spending too much time trying to... Read More
Here are 10 subjects that academia should be teaching their students in... Read More
Did you know that maintenance accounts for 50% to 80% of the... Read More
Several decades ago, a passenger jet approached a Florida airport with the... Read More
Most business owners I work with want to grow their businesses. I... Read More
How long does it take your customers, clients or patients to pay... Read More
Second thought! Just in case. YOU or someone you personally know may... Read More
Effective project managers know how to get the job done, and get... Read More
This article relates to the organizational structure competency, commonly evaluated in employee... Read More
There's one simple secret to effective meetings: set an agenda and stick... Read More
Statistics consistently reinforce that the biggest challenge in today's contact center environment... Read More
Whoever said that being a meeting planner was easy, lied! Rather, it... Read More
SIX "HONEST BUSINESS FRIENDS" - THEY GUIDE ME IN ALL I DOI... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
This article relates to the Senior /Top Level Management competency, designed to... Read More
Unfortunately, there are managers who define public relations by its applications. Which... Read More
You open your computer, the flashing button says, "We have a new... Read More
This article relates to the Work/Life Balance competency, which investigates how your... Read More
The characteristics of job applicants have a strong influence on whether or... Read More
Human communication is always three-dimensional. No spoken or written message is ever... Read More
Successful enterprise building requires seven elements. These are:1. People, who are the... Read More
Once upon a time there lived an innocent, hardworking manager. One day... Read More
In today's competitive world shorter product life cycles, customers rapid demands and... Read More
It is getting harder to run a business for a profit. We... Read More
Does your company need to retain the services of a competent computer... Read More
Life can sometimes be unexciting if not refreshed by the will to... Read More
Birds of a Feather May Be TurkeysBy Gene Griessman, PhD Birds... Read More
The point of a quality improvement program should not only be to... Read More
Creativity Starts Here!The ability of an organisation to create new products/services and... Read More
You know, this would be a great business if it weren't for... Read More
MANAGING SMALL MEETINGS: Keep the size of the meeting as small as... Read More
There is every chance that elements of this article may not be... Read More
Insanity in the Sign & Graphics IndustryEinstein's DefinitionAlbert Einstein once said "The... Read More
If you search on Google for "virtual assistant", you'll find a ton... Read More
Assignment of Claims Act of 1986"....What does this mean for you?What does... Read More
What really amazes me, with all the personal and professional development seminars... Read More
Here's a scary statistic. According to four prominent research firms, only around... Read More
--PREPARATION: The purpose of the therapeutic approach is to spark an employee... Read More
"Can This Marriage be Saved?" So reads the title of the cover... Read More
For many companies, procuring the right packaging, such as Poly Bags can... Read More
New York, NY, February 25, 2005 ? Employee retention and motivation?why should... Read More
In many ways there are no secrets to implementing effective performance management.... Read More
I don't encourage managers to wear funny hats, appear in self-deprecating skits,... Read More
Individual and corporate security stand in the center of the Sarbanes Oxley... Read More
In today's business environment with increases in staff reductions and rapidly changing... Read More
February 2nd, at approximately 7:30 a.m. local time on Gobbler's Knob in... Read More
There is a saying about management that suggests some managers are so... Read More
Leadership is lifting a person's vision to higher sights, the raising of... Read More
When trying to get something accomplished, assertive behavior is the most effective.... Read More
Bad meetings are a cultural malady that senior executives pass on to... Read More
Facilitating good communication can make the difference between a well oiled, effective... Read More
Everyone knows that an agenda is the key to an effective meeting.... Read More
Meetings ? they are a fact of our business lives. And while... Read More
With the economy bordering on a recession, every company is looking for... Read More
Business Management Business Management |