
In a previous life I was a Navy Pilot. Great life, great people to be around. People who were all doing great things around the world flying off great big aircraft carriers. In an environment that complex and dangerous, you need to have teams of people working as one, or bad things begin to happen in large quantities.
The people onboard aircraft carriers are divided into two groups, those that make the ship float and those that make the planes fly. Those that make the ship float are known as "ship's company", and those that make the planes fly are with "the airwing". During one tour of duty, I was assigned to the "airwing staff". The airwing staff coordinated the activities of the ten aircraft squadrons deployed aboard the aircraft carrier. It was while working for our Airwing Commander, Captain Jerry Norris, that I would unknowingly learn what has to become my most valued rule as an entrepreneur.
Captain Norris was quite the character. A fighter pilot with all the fixings! Tall, handsome, and with enough confident charisma to handle any situation, be that in the air, on land, or at sea. But the truth of it is, none of the eight officers on the staff considered Captain Norris to be the sharpest knife in the drawer.
It wasn't that things were not going well for he or the airwing. It just seemed strange that so simple and relaxed an individual could lead so effectively. You must understand that Captain Norris was in charge of the operations of nearly 3000 men and almost 100 of the most complex flying machines on the planet. But fly we did, and did it well. Our airwing was often singled out for acts of excellence.
It was during a short visit in Cannes, France that Captain Norris was to give me my lesson. Like so many of life's lessons, the lesson was unintended.
If there is one thing that flying fellows enjoy more than flying, it is the telling of tales while ashore! And it seems nothing gets the mind flowing like the flow of beer. Our cups runneth over, as did our mouths!
The topic of the evening turned to how smart each of us was compared to our fearless leader. We were even so bold as to believe that he was fearless because he simply did not understand what was going on around him. In fact, it was we who did not understand what was going on around us!
The good Captain was sitting quietly within the sound of our voices. He had heard every one of our comments on his lack of intellect.
As the Commander with the confident charisma approached, we were certain that if we were shown mercy we would be court martialed, and we feared that if the Captain choose not to be merciful, we would just be shot right on sight!
Speaking got us into this predicament, so silence seemed the best choice. Captain Norris spoke. He acknowledged our belief that each of us had among the finest minds in the entire Navy in our specific specialty. He flattered those things that each had done since beginning our assignment with the airwing. Captain Norris offered that he had hand selected each one of us from the entire fleet, having had to call in favors, make threats, and impose demands, just to have each of us work with him. We were there because he believed us to be the best, and he wanted only the best. Seems he held us in the same regard that we held ourselves.
Then Captain Norris spoke to the issue of intellect, specifically our perception of his lack thereof. Captain Norris said, "The mark of the true leader is not one who gives orders, or feigns knowledge, but rather the leader who plants the needed seed in a fertile mind so gently, that the subordinate believes the idea emerged from within."
Continued silence. He was in complete control of our actions and had always been. He chose each of us knowing full well that in our specific areas of expertise, we were well beyond him. And knowing full well that in his area, that of building teams of the best and brilliant, then allowing them to take ownership of ideas, he was the expert.
Captain Norris asked what I had learned. My response, "I should never hire anyone dumber than I am." "You've got it," he said. "Must have just emerged from within."
Wally Conway is President of Florida HomePro Inspections, and has recently written a book entitled "Secrets of the Happy Home Inspector", available at GoHomePro.com or Amazon.com. Wally's expertise and experience has been sought after by HGTV's "House Detective", the Florida Times Union, and many real estate boards and associations. As a speaker, writer, instructor, and host of The Happy Home Inspector radio show every Saturday at 3 PM on WOKV 690, Wally blends the right amount of up-to-date information with just the right amount of humor, insight, motivation, and real-world application. Visit WallyConway.com for more information!
AP - Israeli jets and helicopters bombarded Gaza early Friday and Hamas fired a barrage of rockets into southern Israel, indicating there may be no quick end to the fighting despite a U.N. resolution calling for an immediate cease-fire.
AP - Gov. Rod Blagojevich faces almost certain impeachment by the Illinois House, a historic step that would trigger a trial to determine whether the Democratic governor should be tossed out of office.
AP - Lawmakers are under orders to finish action on President-elect Barack Obama's nearly $800 billion economic recovery plan by mid-February. But already it is plain that a set of serious fissures need to be bridged if the bill is to be completed within five weeks.
AP - Democrats are ushering in what they believe will be a new labor-friendly era in Washington with House votes on two bills aimed at helping women fight pay discrimination in the workplace.
AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.
AP - Millions of tons of toxic coal ash is piling up in power plant ponds in 32 states, a practice the federal government has long recognized as a risk to human health and the environment but has left unregulated.
AP - President-elect Barack Obama is completing his national security team by announcing his unusual choices for CIA director and a national intelligence director who may face tough Senate confirmation questioning over how he confronted the Indonesian military when civilian massacres were occurring in East Timor.
AP - Just minutes after George W. Bush took the oath of office eight years ago, he signed papers formally nominating 13 Cabinet-level officials. Several hours later, the Senate, meeting in a special Saturday session, confirmed seven Cabinet secretaries, including the heads of the key posts at State, Treasury and Defense.
AP - Tim Tebow enjoyed the battering-ram runs. He liked the old-school jump pass. Drawing a rare penalty, that really made Tebow's day. With No. 1 Florida about to finish off No. 2 Oklahoma 24-14 for the BCS championship Thursday night, Tebow was flagged for unsportsmanlike conduct.
Reuters - U.S. employers probably cut the most jobs in at least 34 years last month as the global economic crisis gathered pace and moves by policy makers took time to filter through to struggling companies.
Reuters - Israel pushed ahead with its two-week-old offensive in the Gaza Strip, ignoring a U.N. Security Council resolution calling for an immediate ceasefire.
Reuters - Europe sought a swift restoration of gas supplies on Friday after striking a deal with Moscow on monitoring gas shipments via Ukraine that have been halted by a pricing dispute with Kiev.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - President-elect Barack Obama's economic team is urgently overhauling the $700 billion financial rescue package to broaden its scope beyond Wall Street, The Washington Post reported on Friday.
Reuters - An analysis of proposals to overhaul U.S. health care by President-elect Barack Obama and members of Congress suggests it is possible to insure all Americans without significantly raising total health spending.
AFP - Israel and Hamas launched heavy air strikes and rocket attacks on each other Friday, ignoring a UN Security Council order on the warring rivals to end their conflict.
AFP - The European Union demanded Friday that Russian gas supplies to Europe resume immediately now that details of a mission to monitor the flow through Ukrainian pipelines have been agreed.
Life can sometimes be unexciting if not refreshed by the will to... Read More
It seems incongruous that good idea generation can be a process or... Read More
Sexual Harassment Policy Guidelines ? Part IPermission is hereby granted to modify... Read More
Merely assigning a task with detailed instructions is not effective delegation. An... Read More
The litany of headaches related to the implementation and on-going care-and-feeding of... Read More
This article was originally called "Do You Need a Business Plan?"The title... Read More
You're so excited you're practically bouncing off the walls. This idea-your best... Read More
For you to get where you want to go, there are four... Read More
It was 7:30 on a Saturday morning, and I was setting up... Read More
Ah, the wretched pain of delegation. It comes easy to some people.... Read More
Most firms have intelligent, capable, knowledgeable managers who are very good at... Read More
It's easy enough to convince your own staff that better people will... Read More
Okay, be honest!Are you guilty of sticking in a few boring videos... Read More
A major problem impairing an executive's performance is his Emotional Blind Spots.... Read More
Many business owners are sabotaging their business without even realizing it. They... Read More
Many operations leaders have been there, done that with re-engineering. And they... Read More
OVERCOMING FEAR OF FIRING "It was obvious that this employee could not... Read More
Left alone it doesn't take long for a building with a single... Read More
One of the things that most impacts people's productivity is not being... Read More
A maverick is an independent person who will not go along with... Read More
Another fallacy ingrained in the minds of most marketing managers is the... Read More
As a result of the dot com meltdown and the decline of... Read More
This article relates to the Training competency, commonly evaluated in employee surveys.... Read More
Judgment is the process of forming an opinion of something by making... Read More
(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of Absenteeism. It... Read More
Best Practices StudiesThese studies can be defined as inquiries into the skills... Read More
I often hear leaders from all types of organizations ask questions about... Read More
Take the pain out of gain and decrease the upheaval surrounding change... Read More
As the business world enters a period of hyper-competitiveness, every business process... Read More
Every business must strive to provide quality products and services to customers.... Read More
There ought to be a sign posted on every closed office and... Read More
In two recent articles "Some Evidence of How We Are Spiritually Connected"... Read More
Let me repeat a story I heard many years ago that has... Read More
Are you uncomfortable with delivering disciplinary action, even involving employees you know... Read More
Probably as well known as SWOT, SMART turns goals, objectives and tasks... Read More
Every organization is looking for the holy grail of performance enhancement, that... Read More
The game of chess has been applauded and taught in business school... Read More
OK. So you have decided that your organization has to improve the... Read More
Hiring employees is a huge responsibility. Before hiring anyone, be sure to... Read More
If you are an executive, you may sometimes feel like a open... Read More
The most difficult part of creating a Security Policy for your business... Read More
We all attend many meetings. I'm sure you have been to some... Read More
There's one simple secret to effective meetings: set an agenda and stick... Read More
Innovation is different and distinct from creativity in that it is idea... Read More
When you first take over a department, expectations are usually high but... Read More
Comparing Corporate and Personal goal attainment programs that have developed over thousands... Read More
In the Wizard of Oz, it was "Lions and tigers and bears,... Read More
The day job as a manager is all about managing your people... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Here's a brief story I encountered while leaving Newark International Airport following... Read More
The purpose of any selection process is to discriminate (albeit fairly) among... Read More
1. Base your business in the Magic Triangle. Honesty, integrity, and quality... Read More
This article relates to the Job Security competency, commonly evaluated in employee... Read More
Here's a scary statistic. According to four prominent research firms, only around... Read More
Cost cutting has become a necessary and important reality in the modern... Read More
In my book Talking Points: 25 Tips for Clear, Credible Communication, Tip... Read More
In numerous programs I've conducted on performance appraisals, with Human Resource people... Read More
Do you ever need to find some good ideas, or come up... Read More
When asked his secret to success, the author Graham Green said that... Read More
Since the beginning of the industrial era our world has been facing... Read More
Of the many areas in international business where cultural differences manifest is... Read More
We have only one life, but we live in three overlapping worlds-our... Read More
Why are people changing jobs so quickly these days?Here are a few... Read More
It's clear to me that a workplace is a better place when... Read More
The permissive and participatory conduct which most employees take for granted, eventually... Read More
Recently a client told me a wonderful story about how a change... Read More
Starting your own business is a great undertaking but running the day-to-day... Read More
Does your organisation have one of those annual 'occasions' that few look... Read More
Today there is great weight put on a person's attitude. It is... Read More
Who tells the boss that they can improve their management or leadership?... Read More
There's a programme currently running on BBC Television in the UK called... Read More
Many work environments now are open plan, with only a few senior... Read More
The Cash to Cash Cycle Part Four of SeriesNext: Complete Cash to... Read More
Recently, I attended a webinar with nearly 400 other Chief Learning Officers... Read More
Does your company need to retain the services of a competent computer... Read More
You have been named a new leader in your organization, or you... Read More
A lone ranger is someone who prefers working in solitude or isolation.... Read More
Do you ever meet with resistance from other people - I bet... Read More
I recently received a most interesting phone call.When I answered the phone,... Read More
We all see it . . . business markets are trying hard... Read More
As a manager, it is your job to ensure that the work... Read More
It seemed like a good decision at the time. A 10-percent raise,... Read More
Are you one of those bosses that people just love to hate?... Read More
Good news spreads quickly News of the invention of the wheel must... Read More
Several decades ago, a passenger jet approached a Florida airport with the... Read More
When the stock market crashed in 1929, there were a lot of... Read More
Effective leaders are known for being excellent communicators. Here's what to do.1)... Read More
Don't Let Your Measurements Mislead You There aren't... Read More
When you think of all the things companies have, you do not... Read More
When executives see themselves as solely responsible for the overall success of... Read More
1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes that waste... Read More
The overriding goal of ISO-14000. (History 1995)As ISO-9000 becomes a way of... Read More
There are many reasons why good employees quit and go to another... Read More
Fast Relief for Sarbanes Oxley Section 404 ComplianceSection 404 of the Sarbanes-Oxley... Read More
Business Management Business Management |