
Have you ever worked for someone who was such a micro-manager that it drove you crazy? And have you ever worked for someone who was so hands-off that you felt like a lone warrior on the battlefield? These are examples of you working for leaders who did not adapt their style based on the employee's needs. I would venture to guess that you were not entirely motivated to put out your very best effort every time when you were feeling such frustrations.
What can you, as a manager, do to prevent the same mistake? My suggestion is to follow what good parents do.
Good parents instinctively know how they need to manage their children. But we sometimes don't make the same connection when we are at work. Let's think about the different stages of a child's development.
The Toddler At this stage, there is so much they don't know. They are just learning the basics of how to walk, and run, and talk, and play with others. The parents are generally right there at almost every moment. They are very involved in the child's development.
When you have an employee that is at the toddler stage in terms of job skills and proficiencies, you need to adopt the hands-on parenting style of leadership. First determine what they know and don't know. Set boundaries for them so they don't get into big trouble. Be very directive in what you want done, and provide them feedback and encouragement so they know whether they are progressing and satisfying your expectations or not.
The Teenager
At this stage, the child wants more independence, and prefers to figure things out for himself. But the parents know that they still need to provide supervision. And they also give the child more space to experiment and build confidence.
When your employees are at the teenager stage, they often think they know more then they actually do. Surely you were never guilty of this when you were a teenager, right? So, you still need to be around enough to keep them out of trouble. Instead of checking in with them every day, you can now check in with them every week on their progress.
Your requests can be less directive, and more objective defined ("I'd like you to clean up your room this weekend.") Instead of offering information and directions with every assignment, you can now wait for your employee to approach you with questions.
When your employees see they you have eased off your level of supervision, they know that you are feeling more comfortable with their ability to perform, and their confidence grows. But always remember to continue to give feedback and acknowledgement for their efforts.
The Young Adult
Now your employees are almost independent. Like a good parent, you have provided them all the skills and knowledge to make it on their own. At this point, you can ease off even more on giving directions and checking up on progress. Instead, you want to help them grow as contributors to your organization.
Now when you hand over an assignment, you can give the most crucial details and leave them to figure out the approach. You let them know that when they come to you with problems and questions, you would like to see their recommendations or solutions.
At this stage, your responsibility as a "parent" is quite light. But you must continue to give feedback and acknowledgement so your employees stay motivated to excel. They need to know that you have noticed their development and appreciate their efforts.
The Adult
Now you are on "easy street". Your child has moved out of the house, and is successful and productive. At this point, your role as parent is to show love and appreciation of the person they have become (thanks to your hard work), and to offer them opportunities for growth.
Your expectation of these employees is that they can pretty much operate without you. You provide them with the vision of where you are going and they immediately rally the troops and make a plan and start marching down the road.
When these employees encounter a problem, you expect them to come to you with a list of alternatives, the recommendation they want to choose, and just ask for your concurrence. They come prepared with all the critical information you need to make a sound decision. You can ask these employees to be mentors to your toddlers or teenagers and take some of the responsibilities from you. You continue to provide them feedback and acknowledgement so they know they are still on the right track.
Now take a look at your team, and make an assessment of what stage of development each of your employee is at present. Adopt the appropriate parenting/leadership style that is needed and your employee will respond. Most employees want to do a good job for you, so set your expectations clearly and watch them perform.
© 2005 Inez O. Ng
NOTE: You're welcome to "reprint" this article online as long as it remains complete and unaltered (including the "about the author" info at the end), and you send me a copy of your reprint at mailto:Inez@RealizationsUnltd.com
Are your business results suffering because of an ineffective management team? Find out what coaching with Inez Ng can do to improve the effectiveness of your leaders. Visit http://www.RealizationsUnltd.com for informative articles and resources. If your work group is struggling to keep up with the volume of email they are receiving, check out her ebook "Master Email without Breaking a Sweat!" at http://www.easyemailstrategies.com
AP - The U.N. Security Council called for an immediate cease-fire in Gaza, but an intense bombardment of missiles from Israeli jets and helicopters early Friday and a barrage of Hamas rockets indicated there may be no quick end to the fighting.
AP - Gov. Rod Blagojevich faces almost certain impeachment by the Illinois House, a historic step that would trigger a trial to determine whether the Democratic governor should be tossed out of office.
AP - Lawmakers are under orders to finish action on President-elect Barack Obama's nearly $800 billion economic recovery plan by mid-February. But already it is plain that a set of serious fissures need to be bridged if the bill is to be completed within five weeks.
AP - Democrats are ushering in what they believe will be a new labor-friendly era in Washington with House votes on two bills aimed at helping women fight pay discrimination in the workplace.
AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.
AP - Millions of tons of toxic coal ash is piling up in power plant ponds in 32 states, a practice the federal government has long recognized as a risk to human health and the environment but has left unregulated.
AP - President-elect Barack Obama is completing his national security team by announcing his unusual choices for CIA director and a national intelligence director who may face tough Senate confirmation questioning over how he confronted the Indonesian military when civilian massacres were occurring in East Timor.
AP - Just minutes after George W. Bush took the oath of office eight years ago, he signed papers formally nominating 13 Cabinet-level officials. Several hours later, the Senate, meeting in a special Saturday session, confirmed seven Cabinet secretaries, including the heads of the key posts at State, Treasury and Defense.
AP - The game defied expectations. Tim Tebow fulfilled them. He rescued No. 1 Florida, running through and throwing over No. 2 Oklahoma for a 24-14 victory Thursday night that gave the Gators their second BCS championship in three years.
Reuters - U.S. employers probably cut the most jobs in at least 34 years last month as the global economic crisis gathered pace and moves by policy makers took time to filter through to struggling companies.
Reuters - Israel pushed ahead with its two-week-old offensive in the Gaza Strip, ignoring a U.N. Security Council resolution calling for an immediate ceasefire.
Reuters - Europe sought a swift restoration of gas supplies on Friday after striking a deal with Moscow on monitoring gas shipments via Ukraine that have been halted by a pricing dispute with Kiev.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - President-elect Barack Obama's economic team is urgently overhauling the $700 billion financial rescue package to broaden its scope beyond Wall Street, The Washington Post reported on Friday.
Reuters - Al Qaeda's operations chief in Pakistan and a top aide are believed to be dead, a U.S. counterterrorism official said on Thursday, in what appeared to be the latest results of a campaign targeting the militant group's leadership.
AFP - Israel and Hamas launched heavy air strikes and rocket attacks on each other Friday, ignoring a UN Security Council order on the warring rivals to end their conflict.
AFP - The European Union demanded Friday that Russian gas supplies to Europe resume immediately now that details of a mission to monitor the flow through Ukrainian pipelines have been agreed.
If you are completely happy with where you and your business currently... Read More
In part one of this article I told you about how perceptions... Read More
When people or groups make a decision to purchase something, they go... Read More
Encouraged by the recognition, Sarah Lewsiton went home from work that day,... Read More
Many of you will recognise this quote from the 1960s TV show,... Read More
Following on from the last edition of The Organised Times where we... Read More
Wouldn't it be nice for business owners and executives to be finished... Read More
Does the idea of program evaluation make your stomach churn? If so,... Read More
What's the use?Nothing you do will hold down the cost of medical... Read More
IBM, which registered 3248 patents last year, has decided that sharing technology... Read More
Have you ever sat in a meeting where everyone is busy giving... Read More
Increasing shareholder value is the most important driver for organisations in the... Read More
Communicate! Don't leave you key stakeholders guessing.We are generally not very good... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Today, companies have an ever-expanding list of options available to them when... Read More
Conflict is a fact of life for all of us, but too... Read More
I found it important to clarify for employees what "deal-breaker" behavior was... Read More
You need to know all that is going on around you to... Read More
In today's article, we'll be looking at the income statement, which is... Read More
We all complain about meetings which are a waste of our time... Read More
In my book Talking Points: 25 Tips for Clear, Credible Communication, Tip... Read More
How we feel is really more important than what we know. This... Read More
When trying to get something accomplished, assertive behavior is the most effective.... Read More
TO: All Parents [and Employers and Managers]From: Your Child and/or EmployeeDate: The... Read More
In a previous life I was a Navy Pilot. Great life, great... Read More
How long does it take your customers, clients or patients to pay... Read More
Have you ever worked with someone who always seemed to have the... Read More
One of the biggest problems we encounter in our consulting with businesses,... Read More
When the typical new business operator starts a business, they concentrate on... Read More
There are so many ways to jump start your prifits and keep... Read More
We obtain strategic results by aligning HR mission, vision and values. The... Read More
1. Create benefit intensifiers for your list of ad copy benefits. Example,... Read More
Each time you or one of your work crews cruises down the... Read More
If you run a business, you are sure to have some customers... Read More
Workers compensation secrets are hidden deep within piles and piles of bureaucratic... Read More
Decision-making shows up throughout the problem-solving process. The decisions may be difficult... Read More
There was a buzz in the air recently about the US Postal... Read More
Implementing an ISO 9001 system represents a major effort. However, all of... Read More
GROUP DECISION-MAKING: Many managers feel they are well-versed in areas of group... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Janet DiClaudio, who was charge of medical records at two large American... Read More
Some people make decisions without any difficulty, while others struggle. Are you... Read More
1) Use a live instructor. Adults learn best by doing, practicing, and... Read More
Does this sound familiar? You were hired for the new management position.... Read More
We all know that achieving better alignment, synergy and cooperation between company... Read More
At one time or another, all of us have experienced the frustration... Read More
I have a sign on my office door. It pretty much summarizes... Read More
It is easy to spot the difference between a work team that... Read More
Getting into the detail of everything each of your people does, will... Read More
At one time or another, all of us have experienced the frustration... Read More
IntroductionThe aim of this document is to provide advice and guidance in... Read More
Lynn was tapped to head up the project team for a major... Read More
There ought to be a sign posted on every closed office and... Read More
Traditionally, in American businesses, the same person occupies the role of chairman... Read More
We have only one life, but we live in three overlapping worlds-our... Read More
A series of articles exploring the seven critical areas that can indicate... Read More
This was supposed to be one of those sleepy flights that leaves... Read More
It is getting harder to run a business for a profit. We... Read More
If you are a department, division or subsidiary manager, your budget is... Read More
When approaching any decision, it's important for individuals to maintain the healthy... Read More
Use your time for problems that are truly important.Hard as it may... Read More
[This article is based on excerpts from the special report "Overcoming Resistance... Read More
There is a new trend taking hold in business today which translates... Read More
Certain processes enhance creative output and others enhance innovative output. Defining creativity... Read More
Comparing Corporate and Personal goal attainment programs that have developed over thousands... Read More
Escalating gas prices...tensions and turmoil in the Middle East...a struggling world economy.... Read More
"Here is Edward Bear, coming downstairs now, bump, bump, bump on the... Read More
Picture the scene. Anthony pops down to the guardhouse, partly because he... Read More
Whilst tests measuring the creative or innovative personality exist, there are a... Read More
People who work with us often struggle with this dilemma: in theory,... Read More
The annual performance review.Stating this phrase guarantees some reaction for anyone who... Read More
As crazy as it seems, some people spend more time choosing a... Read More
The Comfort Zone I have a... Read More
Some interviewers ask great questions; others ask dumb questions; and, worst of... Read More
Ineffective communication is a major, yet avoidable, obstacle to business productivity. And... Read More
However hard we try, we seem to make life more difficult for... Read More
AbstractThe electrical products industry is one characterized by fierce competition, declining margins,... Read More
Inventory management may seem complicated to some, but if one truly thinks... Read More
There seems to be an assumption that change is a single traumatic... Read More
1. Personal insight. Great CEOs are great leaders. They know themselves and... Read More
You probably know this already, but there are generally held to be... Read More
"He Hate Me" was the nickname of Rod Smart, a leading rusher... Read More
What is factoring?Accounts receivable financing, also known as factoring, is a powerful... Read More
American CEOs are dropping like flies. Boards, armed with new federal rules... Read More
One amazing, but sadly true, fact of today's advances in communication tools... Read More
If you own or operate a business in the UK, especially in... Read More
Recent trends in software development market show that it is no longer... Read More
Ah, the wretched pain of delegation. It comes easy to some people.... Read More
As a child, you probably heard, "to thine own self be true."... Read More
Management guru Tom Peters says white collar workers and managers in functional... Read More
Aligning business organizations to be successful in the present and keep on... Read More
The litany of headaches related to the implementation and on-going care-and-feeding of... Read More
If Baby Boomers can get botox and tummy tucks, then why don't... Read More
We all see it . . . business markets are trying hard... Read More
Business Management Business Management |