
I once worked with a developer who showed up at every product demo and constantly suggested improvements for the product. Don't get me wrong. Feedback is important and you shouldn't discourage developers from providing it. But there is a time and place for everything.
Besides the fact that this developer kept taking the demo off track and wasting everyone's time, his feedback, when accepted, had a huge impact on the project schedule.
"It's just a button" was his answer to every objection based on the project schedule. This guy always managed to convince Product Management that he could do it in 5 minutes. I'm sure he could add a button to a UI in 5 minutes, but this button had a lot of repercussion.
For one, this button needed an action attached behind it, which didn't yet exist. Furthermore, adding a button would mean updating the SRS, user documentation, and test cases. Finally, it had impact on other applications that were affected by the action attached to this button. Not only did we now need to modify these other applications, we needed to write an upgrade script for our existing customers who were migrating from an earlier release to this new and improved version of our software.
To make a long story short, his 5 minute button lead on average to a 4 day effort.
If you're still at the Definition stage of your process, then you should at least consider the value behind this button, and whether or not it's worth the effort. If you're approaching the end of the Construction phase or entered the Verification phase, don't! Make it clear that gold-plating is not acceptable and that under no circumstance will you risk your deadlines for it.
Don't confuse the scenario where a developer who likes to hear his/her own voice constantly proposes gold-plating features with that of a lead customer who discovers a show stopper that must be rectified. The first is a classic mistake that you must control, and the second is strictly a fact of dealing with customers - one that can be reduced in frequency by introducing best practices such as Rapid Prototyping or JAD sessions!
Luc Richard is professional speaker and author with over 10 years of experience managing the development of software applications. He can be reached via The Project Mangler (http://www.projectmangler.com).
AP - The U.N. Security Council called for an immediate cease-fire in Gaza, but an intense bombardment of missiles from Israeli jets and helicopters early Friday and a barrage of Hamas rockets indicated there may be no quick end to the fighting.
AP - Gov. Rod Blagojevich faces almost certain impeachment by the Illinois House, a historic step that would trigger a trial to determine whether the Democratic governor should be tossed out of office.
AP - Democrats are ushering in what they believe will be a new labor-friendly era in Washington with House votes on two bills aimed at helping women fight pay discrimination in the workplace.
AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.
AP - Millions of tons of toxic coal ash is piling up in power plant ponds in 32 states, a practice the federal government has long recognized as a risk to human health and the environment but has left unregulated.
AP - President-elect Barack Obama is completing his national security team by announcing his unusual choices for CIA director and a national intelligence director who may face tough Senate confirmation questioning over how he confronted the Indonesian military when civilian massacres were occurring in East Timor.
AP - Just minutes after George W. Bush took the oath of office eight years ago, he signed papers formally nominating 13 Cabinet-level officials. Several hours later, the Senate, meeting in a special Saturday session, confirmed seven Cabinet secretaries, including the heads of the key posts at State, Treasury and Defense.
AP - Lawmakers are under orders to finish action on President-elect Barack Obama's nearly $800 billion economic recovery plan by mid-February. But already it is plain that a set of serious fissures need to be bridged if the bill is to be completed within five weeks.
AP - The game defied expectations. Tim Tebow fulfilled them. He rescued No. 1 Florida, running through and throwing over No. 2 Oklahoma for a 24-14 victory Thursday night that gave the Gators their second BCS championship in three years.
Reuters - U.S. employers probably cut the most jobs in at least 34 years last month as the global economic crisis gathered pace and moves by policy makers took time to filter through to struggling companies.
Reuters - Israel pushed ahead with its two-week-old offensive in the Gaza Strip, ignoring a U.N. Security Council resolution calling for an immediate ceasefire.
Reuters - Europe sought a swift restoration of gas supplies on Friday after striking a deal with Moscow on monitoring gas shipments via Ukraine that have been halted by a pricing dispute with Kiev.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - President-elect Barack Obama's economic team is urgently overhauling the $700 billion financial rescue package to broaden its scope beyond Wall Street, The Washington Post reported on Friday.
Reuters - Al Qaeda's operations chief in Pakistan and a top aide are believed to be dead, a U.S. counterterrorism official said on Thursday, in what appeared to be the latest results of a campaign targeting the militant group's leadership.
AFP - Israel carried out new deadly air raids on the Gaza Strip on Friday as the UN Security Council called for an immediate ceasefire to end the two-week-old conflict in the Palestinian enclave.
AFP - European states deprived of Russian gas amid freezing weather were Friday hoping for a resumption of deliveries after the European Union claimed a breakthrough in the crisis between Moscow and Kiev.
This article begins with a tip of the hat to a scholarly... Read More
The day job as a manager is all about managing your people... Read More
[This article is based on excerpts from the special report "Overcoming Resistance... Read More
IMPROVING COMMUNICATION DURING THE PERFORMANCE APPRAISAL: If the employee has trouble getting... Read More
When you first take over a department, expectations are usually high but... Read More
It's the middle of the night. You've woken up with a brilliant... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Do you have piles of paper on your desk. Many do and... Read More
As we near the end of summer, here is a question I... Read More
The need for constant reinvention is a given in today's business environment.... Read More
An essential step in managing the performance of salespeople is that of... Read More
Sooner or later, most business owners need to look for outside financing.... Read More
Employee motivation is probably the most important single manageable factor for success... Read More
Do you find yourself easily becoming bored or tired at work for... Read More
It can be concluded with great certainty that certain organizational cultures inhibit... Read More
It is getting harder to run a business for a profit. We... Read More
Every day, everyone can make the world a better place. It's simple;... Read More
Increasing shareholder value is the most important driver for organisations in the... Read More
As a manager, it is your job to ensure that the work... Read More
Note: This article was written for a internet business site. It is... Read More
Does your company need to retain the services of a competent computer... Read More
I remember once seeing a cartoon which showed two people working a... Read More
In most industrialized nations, the average age a student graduates from high... Read More
Here's a productivity tip that will save you a lot of time... Read More
A trainer dryly discussing how to motivate people in an organization basically... Read More
When we're selling to business people, our value proposition has to show... Read More
As waves of organizational change sweep across the business landscape, a huge... Read More
Eventually, your business is going to need to have some software development.... Read More
Based on a wild guess by a close associate of mine, there... Read More
What would happen if the personal assistants in your organisation were away... Read More
Learning comes from many places. And one of the most wondrous opportunities... Read More
You may remember being told as a child, "Keep quiet!" "Children should... Read More
ACTIVE LISTENING: The most frequent cause of failure in therapeutic counseling interviews... Read More
Ten or so years ago, an international consultant, specializing in employee involvement... Read More
Cost cutting has become a necessary and important reality in the modern... Read More
Six Ways to Keep Things Simple We can have greater success with... Read More
I was watching a TV program some months ago about a biologist... Read More
Having to manage a difficult employee is never fun and can be... Read More
Some time ago we had the privilege of working with a major... Read More
Go into any bookstore and you will find a big selection of... Read More
Working virtually adds a whole new dimension to the phrase "cultural differences".... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
In running any kind of business, it's inevitable that sometimes business will... Read More
The steps need to be taken to prepare an organization for ISO... Read More
A recent Washington Post article, described the life of temporary employees working... Read More
Geshe Michael Roach is a Princeton graduate and a Buddhist monk. After... Read More
Managing a meeting is like setting off on a long car trip... Read More
Every business has problems. That is why the average life span of... Read More
The great majority of family businesses in North America are still owned... Read More
Intangible Corporate Assets such as Organizational Capital, Blue Sky and Brand Name... Read More
Speak of operations assessment, and we'll hear its significant value. Speak of... Read More
There seems to be an assumption that change is a single traumatic... Read More
Times of cost cutting and downsizing has dramatically impacted the way employees... Read More
Leadership in Troubled Times The first task... Read More
In these days of takeovers and mergers, of downsizings and lean management,... Read More
There was a buzz in the air recently about the US Postal... Read More
Stop hiring new administrative support staff. And learn how to retain your... Read More
Many organisations use the term "lessons learned" to describe the way in... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
Do you find yourself easily becoming bored or tired at work for... Read More
THE MEASUREMENT OF TRAINING: Evaluation is one of the most valuable -... Read More
There's a common phrase used by Organizational Development and Human Resource professionals,... Read More
Step 1Get the proper level of Six Sigma expertise at the executive... Read More
The objective is to beat the competition and make money. Everything a... Read More
The term crisis management has different connotations. In this article, I will... Read More
As a leader, you'll inevitably be faced with people wanting to leave... Read More
One thing a lot of us don't do in sales is take... Read More
Have you ever worked with someone who always seemed to have the... Read More
Hurting your sales efforts can be accomplished easily with the proper guidance.... Read More
And is isn't hard - it's more about focusing on people, who... Read More
If you run a business, you are sure to have some customers... Read More
I believe the media and our culture sends the wrong messages about... Read More
Sometimes, better than giving advice about how to run things well, it... Read More
Too many businesses wait until a crisis occurs before they start to... Read More
It's the middle of the night. You've woken up with a brilliant... Read More
If you think the power move has costs, consider the alternative. We... Read More
Change is not simple. Why do we repeat behavior that doesn't work?... Read More
Eventually, your business is going to need to have some software development.... Read More
It is vain to do with more what can be done with... Read More
How you run your business is, of course your business. A little... Read More
Do you ever feel overwhelmed by e-mail? Have you ever spent more... Read More
Have you ever tried to drive somewhere without proper directions? This almost... Read More
Quality Assurance, or QA, is often given short shrift in a software... Read More
Creativity can be defined as problem identification and idea generation whilst innovation... Read More
ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000 route to... Read More
Marketing gurus are always coming up with new lingo but oftentimes they... Read More
I personally struggle with the term 'managing people' - because I firmly... Read More
They say that management can be a lonely place. A manager has... Read More
When you have to deal with one of your team who's complaining... Read More
Here are seven dangers of outsourcing your software development. They become deadly... Read More
Remember Papa John's commercial on TV with the slogan "Better Ingredients, Better... Read More
What has been your store's shrinkage experience for the last two years?... Read More
It seemed like a good decision at the time. A 10-percent raise,... Read More
A series of articles exploring the seven critical areas that can indicate... Read More
Business Management Business Management |