
Some time ago we had the privilege of working with a major UK government department to help them redefine leadership and to reappraise how they develop and encourage leaders. Faced with considerable challenges by the environment in which they operate and by their political masters, this department has decided that leadership is one of the keys to the achievement of the vision laid down by its chief.
We consulted widely with senior managers, and we shared the output of extensive enquiry amongst the bulk of the population of over 20,000 people. We exposed the senior managers to different models of leadership; we helped them to envisage the type of leadership required in their particular context, and we provoked them to identify the strengths and shortfalls of their current leadership style. In a lengthy series of drafts and re-drafts we worded as precise a description of leadership as we could whilst trying to meet the needs of all interested parties. For all the effort that went into this description it is glaringly obvious that the value of the exercise six months, one year or two years further on has little to do with words.
Exercise ? creating consistency in leadership
This exercise is best suited to a top executive team. It will help them to present a consistent approach to leadership across their respective areas of the business. It is important, at the beginning, to clarify key organisational goals and strategy, and link these to an overarching purpose. For example, 'the goal is to increase market share by 10% whilst remaining competitive on price and availability of product'. The strategy by which we will achieve this will be to develop customer feedback and a quick response to their needs'. The overall purpose is to continually seek to deliver what people want, not what we think they want.'
The exercise consists of answering the following 4 questions:
1. What are you leading people away from and towards?
This question is about goals and the pursuit of a clear purpose.
2. What is going to help you to steer a course consistent with each other?
This question is about staying 'on message' from day to day.
3. Specifically who are you leading?
This question helps identify key people who need to be included in up-front communication and who will be relied upon to provide leadership for others and to design and deliver the strategy.
4. How will you demonstrate leadership to these people?
This question is about the behaviours that will best help people to keep on track with the goals and purpose.
Allow plenty of time for the team to answer the questions, say an hour for each, and challenge any high level generalisations such as, 'we will strive to be excellent role models' by asking, 'how specifically will you do that?'
At the end of the exercise everyone should be 100% clear about their role as a leader, and confident about being consistent with messages referring to goals, strategy and purpose. This exercise may throw up issues of inconsistency that may need to be addressed at a different meeting before doing this exercise again.
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AP - Trying to survive a deepening recession, employers are cutting their work forces to the bone, leaving more Americans unemployed and with dim prospects of finding a new job any time soon.
AP - Gov. Rod Blagojevich faces almost certain impeachment by the Illinois House, a historic step that would trigger a trial to determine whether the Democratic governor should be tossed out of office.
AP - Lawmakers are under orders to finish action on President-elect Barack Obama's nearly $800 billion economic recovery plan by mid-February. But already it is plain that a set of serious fissures need to be bridged if the bill is to be completed within five weeks.
AP - Israeli jets and helicopters bombarded Gaza Friday and Hamas responded with a barrage of rockets, as Israel's government said it will press forward with its offensive despite a U.N. resolution calling for an immediate cease-fire.
AP - President-elect Barack Obama is completing his national security team by announcing his unusual choices for CIA director and a national intelligence director who may face tough Senate confirmation questioning over how he confronted the Indonesian military when civilian massacres were occurring in East Timor.
AP - Investors showed nervousness Friday ahead of the government's monthly employment report, sending stock futures moderately lower.
AP - Democrats are ushering in what they believe will be a new labor-friendly era in Washington with House votes on two bills aimed at helping women fight pay discrimination in the workplace.
AP - TV stations in 22 U.S. cities announced Thursday that they will start broadcasting their signals this year in a format designed to be received by mobile devices like cell phones, MP3 players, GPS units and in-car entertainment systems.
AP - Tim Tebow gave Florida the jolt it needed, and the Gators toughed out a second BCS title in three years. Their 24-14 win over No. 2 Oklahoma in a choppy, sloppy affair Thursday night made them a national champion.
Reuters - Steep falls in European industrial output underlined the severity of the world economic crisis on Friday and more grim news was on the way with the United States expected to report the biggest monthly job cuts in more than 30 years.
Reuters - Israel pushed ahead with its two-week-old offensive in the Gaza Strip on Friday, defying a U.N. Security Council resolution calling for an immediate ceasefire.
Reuters - U.S. President-elect Barack Obama's economic team is working on an overhaul the $700 billion financial rescue program with the aim of doing more to spur the flow of credit to the struggling economy, an Obama aide said on Friday.
Reuters - Russia's state-controlled gas monopoly said a deal to monitor gas exports via Ukraine would be signed on Friday, allowing for the resumption of supplies to Europe cut off by Moscow's price row with Kiev.
Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.
Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.
Reuters - An analysis of proposals to overhaul U.S. health care by President-elect Barack Obama and members of Congress suggests it is possible to insure all Americans without significantly raising total health spending.
AFP - Israel battered Gaza with bombs and shells on Friday, vowing its offensive on Hamas would go on despite an order by the UN Security Council to stop the assault that has killed hundreds of civilians.
AFP - Russian gas deliveries to Europe could resume later Friday, the head of Russia's state gas firm said, raising hopes for an end to a transit dispute with Ukraine that has left several European states without gas at a moment of bitter cold.
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