The New Five Truths of Employee Motivation

Motivation is a term that is so widely used, yet many managers know little about how it really works. But it doesn't have to be confusing-in fact, it's quite simple. Treat your employees as valuable assets and you will reap the rewards. Here are five truths to pay attention to in motivating your workforce.

  • Most managers think money is the top motivator-but, it's not.

    Sure compensation is important, but most employees consider it a right-an exchange for the work they do. Rather, they want is to be valued for a job well done by those they hold in high esteem. They want to feel what they do make a difference. Money does not do this; personal recognition does.

  • You get what you reward' is common sense, but not common practice.

    How many managers consider 'appreciating others' to be part of their job responsibility? Not many. They tend to be too busy and too removed from their employees to notice when they have done exceptional work-and to thank them for it. Limited appreciation leads to limited motivation.

  • What is most motivating to employees tend to be relatively easy to do and cost the least.

    For example, recognize a high performer in the company newsletter or website. Have her manager's manager call to thank her for a job well done. Leave a voice mail praising. Distribute a praising e-mail to everyone.

  • What motivates others is often different from what motivates oneself.

    When workers and supervisors were asked to rank a list of motivators from 1 to 10 in order of importance to workers, workers rated 'appreciation for a job well done" as their top motivator; supervisors ranked it eighth. Employees ranked 'feeling in on things' as being #2 in importance; their managers ranked it last at #10. What is one person's carrot is another's 'yucky' orange vegetable.

  • Managers don't tend to focus on employee motivation until it's lost.

    They are often too busy focusing on what's urgent and forget about regularly motivating and recognizing employees. They forget about it until morale sinks, employees quit and then management must scramble to figure out what's going on. At this point, responding to poor morale is much more difficult than doing little things along the way to keep it high.

    When economic conditions turn tough or when the heavy work load seems never-ending, leaders tend to forget the "basics"?building commitment and loyalty beyond the paycheck. It's the small things everyday that can bring down morale and it's the small things everyday that can raise performance. A holiday party or picnic once or twice a year probably won't do it. Rather, it's a leader's sincere recognition that employees are assets to be valued, not tools to be used up and discarded.

    Marcia Zidle, the 'people smarts' coach, works with business leaders to quickly solve their people management headaches so they can concentrate on their #1 job ­ to grow and increase profits. She offers free help through Leadership Briefing, a weekly e-newsletter with practical tips on leadership style, employee motivation, recruitment and retention and relationship management. Subscribe by going to http://leadershiphooks.com/ and get the bonus report "61 Leadership Time Savers and Life Savers". Marcia is the author of the What Really Works Handbooks ­ resources for managers on the front line and the Power-by-the-Hour programs ­ fast, convenient, real life, affordable courses for leadership and staff development. She is available for media interviews, conference presentations and panel discussions on the hottest issues affecting the workplace today. Contact Marcia at 800-971-7619.

    In The News:

    Yahoo! News: Top Stories

    Palestinians survey a kindergarten destroyed after an Israeli air strike in Gaza January 8, 2009. (Mohammed Salem/Reuters)AP - Israeli jets and helicopters bombarded Gaza Friday and Hamas responded with a barrage of rockets, as Israel's government said it will press forward with its offensive despite a U.N. resolution calling for an immediate cease-fire.



    Rep. Roger L. Eddy, right, votes to recommend the impeachment of Illinois Gov. Rod Blagojevich to the House during an Illinois House Impeachment Committee hearing Thursday, Jan. 8, 2009, in Springfield, Ill. The committee voted unanimously to recommend impeachment putting the matter before the full house.  (AP Photo/Seth Perlman)AP - Gov. Rod Blagojevich faces almost certain impeachment by the Illinois House, a historic step that would trigger a trial to determine whether the Democratic governor should be tossed out of office.



    President-elect Barack Obama arrives to speak about the economy, Thursday, Jan. 8, 2009, at George Mason University in Fairfax, Va. (AP Photo/Charles Dharapak)AP - Lawmakers are under orders to finish action on President-elect Barack Obama's nearly $800 billion economic recovery plan by mid-February. But already it is plain that a set of serious fissures need to be bridged if the bill is to be completed within five weeks.



    Traders gather at the post that handles Wal-Mart on the floor of the New York Stock Exchange Thursday, Jan. 8, 2009 (AP Photo/Richard Drew)AP - Investors showed nervousness Friday ahead of the government's monthly employment report, sending stock futures moderately lower.



    Pay Equity pioneer Lily Ledbetter addresses the Democratic National Convention in Denver, Tuesday, Aug. 26, 2008 file photo. Democrats are ushering in what they believe will be a new labor-friendly era in Washington with House votes on two bills aimed at helping women fight pay discrimination in the workplace. The House was to vote on the bills Friday Jan. 9, 2009, and they could reach Barack Obama's desk soon after he enters the White House.  One of the bills, the Lily Ledbetter Fair Pay Act, is a response to a 2007 Supreme Court decision that made it more difficult to sue over past pay discrimination.  (AP Photo/Ron Edmonds, FILE)AP - Democrats are ushering in what they believe will be a new labor-friendly era in Washington with House votes on two bills aimed at helping women fight pay discrimination in the workplace.



    In this Monday, Dec. 29, 2008 file image provided by Greenpeace, coal ash slurry left behind in a containment pond near the Tennessee Valley Authority's Kingston Fossil Plant is shown  in Harriman, Tenn., after the dyke at left broke Dec. 22, 2008. Millions of tons of toxic coal ash is piling up in power plant ponds in 32 states, a practice the federal government has long recognized as a risk to human health and the environment but has left unregulated. (AP Photo/Greeenpeace, Wade Payne)AP - Millions of tons of toxic coal ash is piling up in power plant ponds in 32 states, a practice the federal government has long recognized as a risk to human health and the environment but has left unregulated.



    In this Jan. 29, 2002 file photo, then Admiral Dennis Blair, center, commander-in-chief of the United States Pacific Command, reviews a guard of honor at the Singapore Ministry of Defense headquarters.     (AP Photo/Naashon Zalk)AP - President-elect Barack Obama is completing his national security team by announcing his unusual choices for CIA director and a national intelligence director who may face tough Senate confirmation questioning over how he confronted the Indonesian military when civilian massacres were occurring in East Timor.



    In this Dec. 1, 2008 file photo, Defense Secretary Robert Gates, second left, speaks as Vice President-elect Joe Biden, left, President-elect Barack Obama; and Secretary of State-designate Hillary Rodham Clinton, far right, listen at a news conference in Chicago.  (AP Photo/Charles Dharapak, File)AP - Just minutes after George W. Bush took the oath of office eight years ago, he signed papers formally nominating 13 Cabinet-level officials. Several hours later, the Senate, meeting in a special Saturday session, confirmed seven Cabinet secretaries, including the heads of the key posts at State, Treasury and Defense.



    Florida's Tim Tebow celebrates during the fourth quarter of the BCS Championship NCAA college football game against Oklahoma in Miami, Thursday, Jan. 8, 2009. Florida defeated Oklahoma 24-14. (AP Photo/Mark Humphrey)AP - Tim Tebow enjoyed the battering-ram runs. He liked the old-school jump pass. Drawing a rare penalty, that really made Tebow's day. With No. 1 Florida about to finish off No. 2 Oklahoma 24-14 for the BCS championship Thursday night, Tebow was flagged for unsportsmanlike conduct.



    Freida Pinto backstage with the best picture award for 'Slumdog Millionaire' at the 14th Annual Critics' Choice Awards on Thursday Jan. 8, 2009 in Santa Monica, Calif. (AP Photo/Dan Steinberg)AP - The critics have spoken, and "Slumdog Millionaire" is their final answer.



    Jaclyn Holt (R) fills out an application form at a job fair organized by the New Hampshire Employment Security agency in Salem, New Hampshire December 17, 2008. (Brian Snyder/Reuters)Reuters - Steep falls in European industrial output underlined the severity of the world economic crisis on Friday and more grim news was on the way with the United States expected to report the biggest monthly job cuts in more than 30 years.



    An Israeli soldier stands atop a vehicle after crossing into Israel from the northern Gaza Strip January 7, 2009. (Amir Cohen/Reuters)Reuters - Israel pushed ahead with its two-week-old offensive in the Gaza Strip on Friday, defying a U.N. Security Council resolution calling for an immediate ceasefire.



    Reuters - A report being released on Friday alleges that the U.S. Treasury has failed to reveal its strategy for stabilizing the financial system, not answered questions asked by a government watchdog, and has done nothing to help struggling homeowners, the Wall Street Journal said.

    A pressure gauge is seen at a Ukrainian gas compressor station in the village of Boyarka near Kiev January 9, 2009 (Konstantin Chernichkin - UKRAINE/Reuters)Reuters - Russia's state-controlled gas monopoly said a deal to monitor gas exports via Ukraine would be signed on Friday, allowing for the resumption of supplies to Europe cut off by Moscow's price row with Kiev.



    People taking the Long Island Foreclosure Tour arrive at a foreclosed home for sale in New Hyde Park, New York in this May 17, 2008 file photo. Citigroup could soon agree to principles that would let troubled borrowers save their homes through bankruptcy, sources familiar with the talks said on Thursday, while industry groups are easing their opposition to the plan. (Shannon Stapleton/Reuters)Reuters - Financial giant Citigroup Inc will support a proposal in Congress to rewrite U.S. bankruptcy law to help troubled mortgage borrowers avoid foreclosure, Chief Executive Vikram Pandit said on Thursday.



    Illinois Governor Rod Blagojevich gestures as he announces former Illinois Attorney General Roland Burris as his choice to fill the vacant U.S. Senate seat of President-elect Barack Obama during a news conference in Chicago, Illinois December 30, 2008. (Frank Polich/Reuters)Reuters - A legislative committee on Thursday recommended the impeachment of Illinois Gov. Rod Blagojevich, citing widespread abuse of power including allegations he tried to sell the U.S. Senate seat vacated by President-elect Barack Obama.



    Timothy Geithner (R), pictured in Chicago, November 24, 2008. (Jeff Haynes/Reuters)Reuters - President-elect Barack Obama's economic team is urgently overhauling the $700 billion financial rescue package to broaden its scope beyond Wall Street, The Washington Post reported on Friday.



    A doctor checks the blood pressure of a patient at the J.W.C.H. safety-net clinic in the center of skid row in downtown Los Angeles July 30, 2007. (Lucy Nicholson/Reuters)Reuters - An analysis of proposals to overhaul U.S. health care by President-elect Barack Obama and members of Congress suggests it is possible to insure all Americans without significantly raising total health spending.



    US Secretary of State Condoleezza Rice speaks to an unidentified aide during a Security Council meeting at the United Nations. Israel and Hamas have launched heavy air strikes and rocket attacks on each other, ignoring a UN Security Council order on the warring rivals to end their conflict.(AFP/File/Timothy A. Clary)AFP - Israel and Hamas launched heavy air strikes and rocket attacks on each other Friday, ignoring a UN Security Council order on the warring rivals to end their conflict.



    A man carries firewood in the suburbs of Sofia, Bulgaria. Russian gas deliveries to Europe could resume, the head of Russia's state gas firm said, raising hopes for an end to a transit dispute with Ukraine that has left several European states without gas at a moment of bitter cold.(AFP/Dimitar Dilkoff)AFP - Russian gas deliveries to Europe could resume later Friday, the head of Russia's state gas firm said, raising hopes for an end to a transit dispute with Ukraine that has left several European states without gas at a moment of bitter cold.




  • Satisfied Employees, A Powerful Marketing Strategy

    Even in today's still uncertain economic times, there are companies who are... Read More

    Online Business Peace of Mind

    Is your online business disaster-proof? Online businesses face a unique set of... Read More

    Managing Creativity

    Creativity Starts Here!The ability of an organisation to create new products/services and... Read More

    Resolving Needs - What Your Employees Wish For!

    For your people, they want to do a great job - no,... Read More

    Behavioral Extensions and Its Implications at Workplaces

    The study of Behavioral extension involves investigating the source of an actual... Read More

    Appraisal Interviews: What To Say & How To Say It

    STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't seem to... Read More

    Supervisor-Employee Relations: Tips For Managers

    Supervisor-employee relations are a critical part of a work place atmosphere and... Read More

    Relationship Building - 5 Tips and 5 Questions

    And is isn't hard - it's more about focusing on people, who... Read More

    On The Job Training is Something You Canā??t Afford to Skip

    Trained employees are more productive employees; thereā??s no doubt about that. Whether... Read More

    Innovation Management ? Diversity Can Make All The Difference

    Companies are welcoming a diverse range of employees (The Sunday Times, April... Read More

    Your Organization Is Only as Good as Your People

    Let's begin by singing the jingle from an old US Army commercial.... Read More

    Don?t Get Down ? Manage Up!

    "Experience is not what happens to a man; it is what a... Read More

    Making Change Work

    Shaky FoundationsWhilst over 60% of businesses will be looking to implement some... Read More

    Internal Control - The Why and How

    Many retailers do not have good internal controls in place and place... Read More

    How Your Feelings and Those of Your Employees Can Make The Difference

    How we feel is really more important than what we know. This... Read More

    Outsourcing Problem Analysis

    As an HR professional, you have responsibilities in several broad areas that... Read More

    Character: Is It Necessary In Leadership? (Part Two)

    In the first part of this two part article, I talked about... Read More

    Innovation Management ? Emotion, Habit, and Culture can be Hard to Change!

    Creativity can be defined as problem identification and idea generation whilst innovation... Read More

    Hidden Consultants Within Your Organization

    You've all heard the old joke about a consultant being someone who... Read More

    What Is Business Sense?

    What is the principal thing you need to succeed in your business... Read More

    Manage Your Business from the Rockies, not the Prairies

    The day job as a manager is all about managing your people... Read More

    Managing Group Meetings

    MANAGING SMALL MEETINGS: Keep the size of the meeting as small as... Read More

    Interviewing Candidates: 3 Ways to Avoid Snap Judgments

    Have you ever hired the wrong person? If so, perhaps you are... Read More

    Effective Meetings - Quick Survey

    Here's an easy quiz to check the health of your meetings.1) Who... Read More

    How to Build Your Business and Still Take Time Off

    We all know people who are like human dynamos. They seem to... Read More

    Got A Meeting Planned? Ask This Question

    Meetings ? they are a fact of our business lives. And while... Read More

    Organisation Tips For The Mobile Executive

    Despite the fact that everyone sighs "How glamorous!", the life of the... Read More

    Employee Discipline: How to Nip Problems in the Bud

    Are you uncomfortable with delivering disciplinary action, even involving employees you know... Read More

    Hold Your Applause!

    It's amazing what you can accomplish if you don't care who gets... Read More

    Inspiring Loyalty and Contentment in Your Workforce

    One of the first things I look at when I take over... Read More

    Train Me -- But Follow Through

    My mechanic has me trained. When I take my car in for... Read More

    What Makes a Crisis a Crisis?

    If you're old enough and were living in America about 30 years... Read More

    If You Build It, Investors Will Come

    When you begin to write your business plan or a section within... Read More

    9 Tips for Getting the Most From Your Conference Investment

    Tips for Getting the Most From Your Conference Investment All professionals attend... Read More

    Controlling Your Cash Flow

    IntroductionAre you looking for a way to gain control of your personal... Read More

    The Key to Successful Performance Objectives

    Have you ever tried to drive somewhere without proper directions? This almost... Read More

    Writing and Revising Your Life Story

    Change is not simple. Why do we repeat behavior that doesn't work?... Read More

    Project Management - Its Just A Button

    I once worked with a developer who showed up at every product... Read More

    Are You in AWE of Your Employees?

    Employers have become so concerned about seeming "unfair" or worse becoming the... Read More

    Deciding What to Delegate

    DECIDING WHAT TO DELEGATE: Once the benefits of delegation are established and... Read More

    Problem-Solving Success Tip: Use Your Project Management Skills

    Solving a big problem is a project: you're far more likely to... Read More

    What Cross-cultural Training Can Do for You

    International business is more complex than ever before. Success in every sector... Read More

    To Outsource or Not to Outsource

    In these days of restricted head count and tight budgets, the question... Read More

    Innovation Management: The Power of Emotional Attachment

    Creativity can be defined as problem identification and idea generation whilst innovation... Read More

    To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company

    As a child, you probably heard, "to thine own self be true."... Read More

    Key Control ? Who Has the Keys to Your Kingdom?

    Key control, or more accurately the lack of key control is one... Read More

    Office Politics

    Office politics! It's just another way of saying: "The employees are not... Read More