Private Practice Marketing: 3 More Secrets I Wish I Knew When I First Started Out

Secret #4 - Get very comfortable asking for payment

One of the easiest ways to set this up is to have very clear explanations in your intake forms about how payment works.

It's your job to train your clients how to pay you promptly. You can adopt the saying I use, that

"no one leaves without leaving their payment."

A significant part of this is having the words to say.

For example, when a client tells me they left their wallet, purse or checkbook in the car, I respond with

"That's OK, I'll wait for you to go out and get it and come back in."

Having the words to say already prepared goes a long way in reducing the anxiety about asking for payment.

Secret #5 - Eliminate too many "buying decisions"

Many private practice professionals see clients on some kind of a regular basis.

In my opinion, it's a mistake to have a client have to make a payment at each visit, for at least two reasons:

1) Often, their last experience of you is giving you money, and

2) It turns every appointment into a buying decision. This goes something like:

"Let's see, how much room do I have on the credit card this week" or "I think I would rather go to the beach than pay for a session this week."

The solution is to get payment in advance. You can do this by charging by the month up front, or giving a small discount for paying for multiple sessions up front.

Secret #6 - Give yourself a great birthday present

I gave up billing on insurance and all managed care and went to fee for service on my birthday in 1996.

Every year since then, I have either launched a major project or raised my fees or both on my birthday.

Happy Birthday to You!

Practice building mentor coach Jeff Herring, MS, LMFT is the President of BuildingYourIdealPractice.com, empowering private practice professionals to build, market and live the practice of their dreams. You are invited to subscribe to the free Getting Clients Newsletter and our free monthly Practice Building Tele-Seminar

In The News:

Yahoo! News: Top Stories

(L-R) UAW President Ron Gettelfinger, Chairman and CEO of General Motors Richard Wagoner and Chairman and CEO of Chrysler LLC Robert Nardelli wait to testify on November 19, 2008 on Capitol Hill in Washington, DC. Chastened executives from the Big Three US carmakers will return to Washington this week in a bid to convince lawmakers that their companies are worth saving.(AFP/File/Tim Sloan)AP - Ford Motor Co. will tell Congress that it plans to return to a pretax profit or break even in 2011 when its CEO appears before two legislative committees this week.



Traders work on the floor of the New York Stock Exchange, Tuesday Dec. 2, 2008. (AP Photo/Richard Drew)AP - A stock market reassured by Ford Motor Co.'s assessment of its financial health bounced back Tuesday, regaining some of the ground lost in the previous session's huge drop. The Dow Jones industrials rose 180 points, regaining more than a quarter of Monday's nearly 680-point plunge.



A couple study the exchange rate at an exchange office in Kiev, Ukraine,Tuesday, Dec. 2, 2008. Ukraine's currency has continued to fall dramatically amid the global financial crisis. (AP Photo/Sergei Chuzavkov)AP - Walloped by the recession, automakers' U.S. sales are plummeting as hard-to-get credit, job losses and other stresses make many Americans wary of taking on big-ticket financial commitments.



An anti-goverment protester reacts to the news that Prime Minister Somchai Wongsawat's ruling People's Power Party must disband at Suvarnabhumi Airport Tuesday, Dec. 2, 2008 in Bangkok Thailand. Somchai says he has accepted a court ruling to step down because of electoral fraud committed by his political party. (AP Photo/Ed Wray)AP - Thailand's prime minister was ousted Tuesday after weeks of protests closed the capital's airports, stranding 300,000 travelers. Protesters promised to lift their siege, and international flights were expected to resume Friday.



In this Jan. 8, 2007 file photo, Saddam Hussein's cousin Ali Hassan al-Majid, known as 'Chemical Ali,' for his alleged use of chemical weapons against Iraqi Kurds, listens to prosecution evidence during the Operation Anfal trial, in Baghdad, Iraq. A special Iraqi court has sentenced Saddam Hussein's cousin, known as 'Chemical Ali,' to death for his role in the 1991 suppression of a Shiite uprising Tuesday, Dec, 2, 2008. Ali Hassan al-Majid already faces death by hanging after being convicted last year for his role in the killing of tens of thousands of Kurds in a crackdown in the late 1980s. But that execution has been delayed by legal wrangling.  (AP Photo/Darko Vojinovic, Pool)AP - A special Iraqi court sentenced Saddam Hussein's notorious cousin, "Chemical Ali" Hassan al-Majid, to death Tuesday after convicting him of crimes against humanity for his part in crushing the 1991 Shiite uprising in southern Iraq.



Democratic candidate for the U.S. Senate Jim Martin, right, thanks hip hop artists T.I., left, Jeezy, second from left, and Ludacris for their support during an election rally held on the capitol steps  Monday, Dec. 1, in Atlanta. Martin is facing Saxby Chambliss, R-Ga, in a runoff for a U.S. Senate seat tomorrow. (AP Photo/John Amis)AP - Georgia voters had their hands on the balance of power in the next U.S. Senate in a runoff election Tuesday, one of two unresolved races that Democrats need to win to get a 60-seat majority impervious to GOP filibusters.



Mumbai residents sit near the boat landing behind the Taj Mahal Hotel in Mumbai which was open again after attacks in had closed off the area in recent days Tuesday, Dec. 2, 2008. India picked up intelligence in recent months that terrorists were plotting attacks against Mumbai targets, an official said Tuesday, as the government demanded that Islamabad hand over suspected terrorists believed living in Pakistan. (AP Photo/David Guttenfelder)AP - India picked up intelligence in recent months that Pakistan-based terrorists were plotting attacks against Mumbai targets, an official said Tuesday, as the government demanded that Islamabad hand over suspected terrorists believed living in Pakistan.



Karolinska Institute student Andrew Ketterer, left, faces a mannequin in 'body-swap' illusion test, a method whereby people can experience the illusion that either a mannequin or another person's body is their own body Monday Dec. 1, 2008 in Stockholm. In a study presented Tuesday, neuroscientists at Stockholm's renowned Karolinska Institute show how they got volunteers wearing virtual reality goggles to experience the illusion of swapping bodies with a mannequin and a real person. (AP Photo/Niklas Larsson)AP - Shaking hands with yourself is an amusing out-of-body experience. The illusion of having your stomach slashed with a kitchen knife, not so much.



Pop star Britney Spears leaves Fountain Studios in Wembley, London, after her X Factor performance on Saturday November 29, 2008. (AP Photo/PA, Carl Court)AP - She did it again: Britney Spears was the most popular search term on Yahoo for the fourth year in a row — her seventh time topping the list.



Eri Yoshida, a 16-year-old Japanese girl, smiles during a press conference of the Kobe 9 Cruise in Kobe, western Japan, Tuesday, Dec. 2, 2008. Yoshida, a knuckleball pitcher, signed with the regional baseball team Tuesday, becoming the country's first female professional baseball player. She will play for the Kobe 9 Cruise in a new independent league starting in April 2009. (AP Photo/Kyodo News)AP - A 16-year-old Japanese girl signed with a regional baseball team Tuesday, becoming the country's first female professional baseball player.



An anti-government demonstrator chases after a suspected pro-government supporter in Bangkok's Suvarnabhumi Airport on December 1, 2008. (Kerek Wongsa =/Reuters)Reuters - Thai Prime Minister Somchai Wongsawat was banned from politics for five years and his party disbanded on Tuesday, spurring jubilant anti-government protesters to end their blockades of Bangkok's airports.



Incumbent Senator Saxby Chambliss reacts as Alaska Governor Sarah Palin addresses the crowd during a rally in Duluth, Georgia December 1, 2008. (Tami Chappell/Reuters)Reuters - The U.S. state of Georgia votes in a run-off election for U.S. Senate on Tuesday that will help decide whether Democrats gain a big enough majority in the chamber to ram through legislation virtually at will.



New trucks are displayed for sale at a Ford dealership in Encinitas, California in this November 11, 2008 file photo. (Mike Blake/Reuters)Reuters - Ford Motor Co said on Tuesday it expects overall and North American automotive business pretax results to break even or be profitable in 2011.



Women walk near a currency exchange bureau in St. Petersburg, December 1, 2008. (Alexander Demianchuk/Reuters)Reuters - European ministers sought to push lending banks back into action, Japan moved to help its cash-strapped companies, and global markets endured mixed fortunes as the financial crisis swirled onwards on Tuesday.



David Roseboro fills up his pickup truck at a gas station in Charlotte, North Carolina September 29, 2008. (Chris Keane/Reuters)Reuters - Oil rose above $49 a barrel on Tuesday, in response to a rally in U.S. and European shares after heavy losses the previous day.



Candles are lit by people during a peace rally in front of Taj hotel in Mumbai, November 30, 2008. (Arko Datta/Reuters)Reuters - India demanded Pakistan hand over 20 of its most wanted fugitives as a sign of good faith, while both sides on Tuesday tried to cool tensions over the Mumbai attacks before a visit by Washington's top diplomat.



Reuters - Two U.S. soldiers serving in Afghanistan have been charged with the abuse of Afghan detainees, the U.S. military said Tuesday.

A Seattle police officer helps a person injured after a mock nuclear 'dirty bomb' explosion in a 2003 terrorism response exercise. (Robert Sorbo/Reuters)Reuters - The chances of a terror attack on a major city somewhere in the world using weapons of mass destruction are better than even, according to a task force mandated by the U.S. Congress, The Washington Post reported in its Tuesday edition.



An anti-government protester was killed and 22 wounded in a grenade attack at Don Mueang airport in Bangkok. Thai anti-government activists have agreed to end protests that have paralysed Bangkok's airports, after a court stripped Prime Minister Somchai Wongsawat of his post and outlawed the ruling party.(AFP/Str)AFP - Thai anti-government activists on Tuesday agreed to end protests that have paralysed Bangkok's airports, after a court stripped Prime Minister Somchai Wongsawat of his post and outlawed the ruling party.



Pakistan Foreign Minister Shah Mehmood Qureshi has said that Islamabad has suggested setting up a AFP - Pakistan offered on Tuesday to work hand-in-hand with India to track down those responsible for the Mumbai attacks but declined to respond immediately to a demand that it hand over 20 terrorist suspects.




When The Stars Align - Choosing the Right Entertainment

Savvy event producers follow the Golden Rule: know thy audience. When they... Read More

Dont Use Yourself as Your Pricing Yardstick

"I wouldn't pay more than what I charge now."If you are not... Read More

Avoid the Duds: 10 Strategies for Selecting The Perfect Speaker

Today, more than ever, the success of meetings relies heavily on the... Read More

Is It Time To Kill Your Marketing Program?

Ouch . . . sounds pretty drastic I know, but . .... Read More

Loan Officer Websites: Your Marketing Hub to Magnetize Realtors

Too many loan officer websites look like congested intersections, information running every... Read More

Itchin For Some Nichin

The whole idea of Niche Marketing is exciting! The possibilities are endless,... Read More

Fair Measures Corporation

A case study in online "thinking outside the box" The Fair Measures... Read More

Consistent Marketing Provides Big Rewards

Being inconsistent when it comes to marketing your business can be a... Read More

Knowing When To Charge More and To Charge Less

More And MoreIt was notable that when I started my business twenty... Read More

Niches - The Path to More Profits

Hey, as business owners we CAN'T be all things for all customers.... Read More

Marketing With Business Cards

Many businesses today overlook the importance of business cards as a very... Read More

Client or Customer? There Really Is A Difference

Some people use the words "client" and "customer" interchangeably or generically. I'd... Read More

If You Can?t Answer This Question Your Business is Doomed!

How do you answer the seemingly easy question, "What do you do?"... Read More

Whats In a Business Card?

Over the years as I have attended trade shows, networking meetings, chamber... Read More

A Look at Color Brochure Printing

Brochures have become vital in today's workplace, serving a wide variety of... Read More

Client Attraction Technique #1: Niche Marketing

When asked "what business are you in" many business owners often identify... Read More

Is CRM Technology Living Up To the Hype?

Over the last few years the buzz about CRM (Customer Relationship Management)... Read More

Quick Postcard Design Tips

TIP #1: Avoid the "Too Much Information" Syndrome I've seen... Read More

The Importance of Business Marketing

Business marketing is one of the most important parts that your business... Read More

How To Achieve Success With Your Own Money Making Newsletter

Writing and publishing a successful newsletter is perhaps the most competitive of... Read More

Creating And Maintaining A Mailing List

Starting to collect proper information to create a mailing list... Read More

CRM Star Wars: When Marketing is from Venus and IT is from Mars

Inherent tensions exist between marketing and IT. This is often compounded by... Read More

Youre Halfway There!...Or Not Part 1

The year is almost over and the last half of this year... Read More

Why Market to Generation X?

Generation X"--the 40 million or so people born between 1965 and 1976--understands... Read More

The Name Game

Pop quiz! If you have to say goodbye to your hard earned... Read More

CD ROM Business Cards - Offline Marketing For Online Promotion

It's a great concept, - and it has a 'cool factor' of... Read More

Maximize Your Lead Generation Efforts by Recycling Your Leads

The basic lead generation process is pretty much the same from company... Read More

Happy Hunting!

Before you ever get on the telephone, send a marketing piece or... Read More

Work Backward And Make More Sales!

It goes against the grain, especially for those of us used to... Read More

Do You Really Need a Brochure?

The phone rings. Good news... it's a potential client. You say, "Thanks... Read More

Features vs. Benefits vs. End Results

If you've been in the copywriting realm for very long at all,... Read More

Radio Advertising Works With These Tips!

Advertising on the radio can be an effective lead generation strategy. But... Read More

Misrepresentation - Through Silence!

We're back to the subject of ethics, more specifically, business ethics.But unlike... Read More

Do You Get Attention With Your 30-Second Introduction?

I went to a networking event the other day where the meeting... Read More

Assumption Based Marketing Vs. Fact Based Marketing

One of the most common mistakes in marketing is making decisions based... Read More

5 Tips to Heat Up Your On-Line Marketing Using Off-Line Tactics

The internet of course brings a huge arena of marketing opportunities for... Read More

Real Estate Investing - Writing Killer Postcards to Attract Motivated Sellers!

So many of you have been telling us that you're ready to... Read More

Top Five 2004 Required Marketing Tips Needed to Succeed

When marketing your practice, as well as designing yourbrochure, web site, business... Read More

The Marketing Secret Every Child Knows

Little Kids Ask Until They Get What They Want.Mom, Mom, Mom, Mom,... Read More

The Information Publishers Secret Resource Guide To Blow Customers Away!

Have you ever heard the saying, "Give and you shall receive"?Well, with... Read More

Focus...a Marketing Strategy

The secret to increasing sales doesn't lie in choosing just the right... Read More

Translation and Your International E-Commerce Strategy

Most businesses realize that they are simply a click away from any... Read More

Everything Youve Ever Learned About Marketing Is Wrong

Everything you've ever learned about marketing and advertising is WRONG. Everything you've... Read More

A Pass / Fail Test for Any New Market

If you are considering entering a new target market, with an existing... Read More

Are You Overlooking Your Hidden Profit Centers?

There are other names given to "Back-End Selling". You may think of... Read More

Marketing Manual Sample Outline

The key to success in any business relies a large part in... Read More

Practice Marketing: How to Answer What Do You Do? to Increase Prospects, Publicity and Profits

"What do you do?""I'm a CPA. What do you do?""I'm a stockbroker."End... Read More