It's quite apparent that Americans are living longer--- and as people age, they request and require many more products and services than ever before. Now, as aging Boomers (born between 1946 and 1964) are coming of age, the fifty-plus population is over 77 million people and growing enormously all the time. And since they control 77% of all financial assets, your mature market share may make or break your business profits.
Every 7 seconds someone in America turns 50. Are you doing your personal as well as professional best to make them your loyal customers, build trust, and receive referrals from satisfied customers? Here are some ways to increase your success and sales with this very diverse group.
In every respect, the 50-plus market is the wealthiest population with major discretionary money to spend on everything from luxury cars, travel, homes, healthcare, gifts, entertainment, grandchildren, etc.
They defy any one "lumped together" label---rather they are unique individuals reflecting their own life stages, lifestyles, physical abilities, household configurations, attitudes and personalities. Cater to each client the way you believe they would like you to behave.
In advertising and publicity, use 12-point type, without serifs, to make reading easier. Use plenty of white space around copy so your message stands out.
Older people are extremely interested in what your product or service does and why you are better than your competitors. They also have the time to read brochures, newsletters, and now the internet to keep abreast of all the facts to make informed decisions.
25 million adults over 50 are regular internet users, with the fastest growing segment 65 and up. 78% of them have made online purchases.
Check the physical layout of your office for safety and comfort. Are the floors even, the door handles easy to open, and aisles wide enough to accommodate walkers or wheelchairs, plus comfortable seating for customers and their families? Make sure that background music is low enough so that it doesn't interfere for people with hearing disabilities. When facing a client, make sure they are not looking directly into sun glare.
In advertising photographs, display individuals as 10 to 15 years younger than they actually are. That is the way we see ourselves, and you will discourage sales if you portray people as frail and sedentary. Remember, there are many 80- year- olds still on the tennis and golf courses, taking educational classes, and trying new hobbies.
Take the time to get to know your older potential clients. Speak directly to them, answer their questions until you are both satisfied everything is understood. And never, ever talk down to them---their wisdom is priceless. Patience is a virtue, but the results and referrals coming from each one of your satisfied clients will certainly be worth it!
As a mature marketer helping many companies since 1992, I invite you to e-mail me for future mature marketing newsletters. Please place the word "newsletter" in the subject line. Check out our online magazine at www.MatureResources.org , where we have relevant consumer information for boomers, seniors and long distance caregivers. There is also a Professional Resource Directory for businesses to promote themselves and their services. E-mail s.cutler@MatureResources.net or phone 561-375-8603 or toll-free at 1-800-540-0046.
Sharon Sultan Cutler was one of the first mature marketing professionals in New York. She was responsible for creating a mature marketing company, special events, 50-Plus Expos, and a senior help hotline.
Now that the internet is surfed by over 25 million Americans 50-plus, she created www.MatureResources.org, a monthly ezine for boomers and seniors and business advertising for companies on a local, regional or national basis.
AP - Wall Street headed toward a higher open Tuesday, following a now-familiar pattern of snapping back after a huge selloff. Investors, while looking for bargains, are focusing on the health of retailers and automakers.
AP - Detroit's automakers, making a second bid for $25 billion in funding, are presenting Congress with plans Tuesday to restructure their ailing companies and provide assurances that the funding will help them survive and thrive.
AP - Walloped by the recession, automakers' U.S. sales are plummeting as hard-to-get credit, job losses and other stresses make many Americans wary of taking on big-ticket financial commitments.
AP - Thailand's prime minister resigned on Tuesday after weeks of protests closed the capital's airports, stranding 300,000 travelers. Protesters promised to lift their siege, and international flights were expected to resume Friday.
AP - A special Iraqi court sentenced Saddam Hussein's notorious cousin, "Chemical Ali" Hassan al-Majid, to death Tuesday after convicting him of crimes against humanity for his part in crushing the 1991 Shiite uprising in southern Iraq.
AP - Georgia voters had their hands on the balance of power in the next U.S. Senate as polls opened Tuesday for a runoff election, one of two unresolved races that Democrats need to win to get a 60-seat majority impervious to GOP filibusters.
AP - India picked up intelligence in recent months that terrorists were plotting attacks against Mumbai targets, an official said Tuesday, as the government demanded that Islamabad hand over suspected terrorists believed living in Pakistan.
AP - Shaking hands with yourself is an amusing out-of-body experience. The illusion of having your stomach slashed with a kitchen knife, not so much.
AP - She did it again: Britney Spears was the most popular search term on Yahoo for the fourth year in a row her seventh time topping the list.
AP - Chris Quinn hit a tying 3-pointer with 7.1 seconds left in overtime, Michael Beasley stole the ensuing inbounds pass and made the decisive free throw, and the Miami Heat pulled off a wild 130-129 comeback win over the Golden State Warriors on Monday night.
Reuters - Thai Prime Minister Somchai Wongsawat was banned from politics for five years and his party disbanded on Tuesday, plunging the country deeper into chaos and raising fears of a violent backlash by government supporters.
Reuters - The U.S. state of Georgia votes in a run-off election for U.S. Senate on Tuesday that will help decide whether Democrats gain a big enough majority in the chamber to ram through legislation virtually at will.
Reuters - The European Commission on Tuesday promised measures to get state-aided banks to start lending to the real economy but EU finance ministers squabbled over ways to push back against the global financial crisis.
Reuters - Oil pared losses on Tuesday after an earlier fall to a new 3-1/2-year low below $48 a barrel, weighed down by heavy losses in global stock markets after confirmation that the United States was in recession.
Reuters - The chances of a terror attack on a major city somewhere in the world using weapons of mass destruction are better than even, according to a task force mandated by the U.S. Congress, The Washington Post reported in its Tuesday edition.
Reuters - India demanded Pakistan hand over 20 of its most wanted fugitives as a sign of good faith on Tuesday, while both sides tried to cool tensions over the Mumbai attacks that have threatened improving ties.
Reuters - Spending a lot of time watching TV, playing video games and surfing the Web makes children more prone to a range of health problems including obesity and smoking, U.S. researchers said on Tuesday.
AFP - A Thai court stripped Prime Minister Somchai Wongsawat of his post and outlawed the ruling party on Tuesday, prompting jubilant anti-government protesters to lift a blockade of Bangkok's main airport.
AFP - Pakistan offered on Tuesday to work hand-in-hand with India to track down those responsible for the Mumbai attacks but declined to respond immediately to a demand that it hand over 20 terrorist suspects.
You can use great design and copy to get a better response.When... Read More
Direct Marketing works!Why? It works because it's personal. It carries a message,... Read More
Hopefully we are all adults here, so let's talk about sex for... Read More
Do you find it hard to ask for referrals? I know I... Read More
For any business to be successful whether on or offline it has... Read More
Oh come on! FREE is free. Zero, zip, nada, zilch. What on... Read More
It was the fall of 1998 when I had just started my... Read More
At first glance, nothing seems more chaotic than a trade show floor.... Read More
I do think that it is entirely possible for an SEO and... Read More
In a world economy that is in constant flux and undergoing turbulence,... Read More
I'm always amazed that people would spend months to develop their web... Read More
If this is the first marketing article you are reading, go find... Read More
"There is only one way to judge the effectiveness of a marketing... Read More
One of the keys to creating a successful business is finding a... Read More
Every January, trade publications put out a list of predictions... Read More
These steps are taken from the Referral Flood Marketing Program. Referral Flood... Read More
When studying the demographics of an area for a business venture or... Read More
Its become fashionable to bash marketing "gurus" nowadays.There are some for whom... Read More
If you are a mobile auto detailer or mobile car wash company... Read More
If you pick up a copy of the November 2003 issue of... Read More
Do you spend a lot of time and energy courting prospective new... Read More
What's the fastest, simplest and cheapest way to promote just about any... Read More
If I were to ask you right now, what marketing tactics have... Read More
Marketing can be expensive. It doesn't have to be, but sometimes you... Read More
Your business depends on the success of your marketing efforts. If your... Read More
Trade show booths are one of the best direct contact systems with... Read More
Altruism. Corporate responsibility. Philanthropy. These are often used to describe cause-related marketing,... Read More
A marketing tag line is the one or two line descriptor that... Read More
"I wouldn't pay more than what I charge now."If you are not... Read More
It is my belief that if anyone is to suceed in any... Read More
Ever sit with a single puzzle piece of clouds and wonder how... Read More
How often do you sit around and wonder how to make more... Read More
As an entrepreneur involved in selling and/or promotion ofsomething by... Read More
Marketing expert and author, Geoffrey Moore, has a useful fill-in-the-blank method for... Read More
Without new business, your restaurant won't be able to grow. You need... Read More
If you want to double your business, then you need to get... Read More
When you want someone to like you, associate yourself with something that... Read More
Do you have all the business you could possibly want or need?... Read More
Feng Shui is the Ancient Chinese practice of configuring home or work... Read More
35 Ideas to Spark Your Creativity:There are 3 ways to grow any... Read More
With promotional items there are standards: t-shirts, mugs, note cubes, calendars, magnets... Read More
Every business needs customers, but more importantly every business needs to maintain... Read More
You followed time-honored online marketing techniques to the letter: you have a... Read More
THE GREAT BRITISH TRADITION OF STREET MARKETS IS UPHELD AT ... Read More
Having a downline can be golden. A downline is a group of... Read More
What's a promotional freebie? A promotional freebie is something you can give... Read More
1. Examine your clientele and define your ideal client. Of all the... Read More
Strategy #1: Change Your Mindset That's right, change your mindset! It's probably... Read More
In the following 'special report,' I will reveal some very powerful marketing... Read More
Social scientists have proven that people experience what they come to expect.... Read More
None of us have enough time in the day to get everything... Read More
Competition in the past has embodied such beliefs of "kill or get... Read More
Altruism. Corporate responsibility. Philanthropy. These are often used to describe cause-related marketing,... Read More
If this is the first marketing article you are reading, go find... Read More
Your URL (www) should be everywhere and more.I know many of you... Read More
Personal contact with customers is a crucial element in the success of... Read More
I'm regularly asked to speak to people, that have either just started... Read More
If you use promotional products you probably already know the power of... Read More
Writing and publishing a successful newsletter is perhaps the most competitive of... Read More
Just like there are reverse dictionaries, there is a reason to create... Read More
Offering free and exclusive content to ezine publishers and webmasters is one... Read More
Use these powerful yet simple tips from the national best-seller, "Secrets of... Read More
In the world of business, marketing is often conveyed as a game.... Read More
If you're just dipping your toes into the waters of Niche Marketing... Read More
Do sales come from your ezine regularly? How many well-written articles do... Read More
12/20/04According to a recent article by ComScore Networks, about three-quarters of all... Read More
Yellow Page users are the hottest of all prospects ? someone who... Read More
The usual complaint from companies is that Marketing simply does not yield... Read More
This is it what I use BEFORE I begin to write any... Read More
What is a Joint Venture? A joint venture is an agreement in... Read More
So you're starting a small business. You figured out what you wanted... Read More
This article is meant to be a brief review and reminder of... Read More
Too often we small business owners get caught up in our day-to-day... Read More
How do you make the intangible real? How do you take an... Read More
Entrepreneurs pay a lot of attention to the mechanics of marketing. They... Read More
We all know the importance of marketing to increase sales and bring... Read More
If you want to double your business, then you need to get... Read More
Thousands eyes were fixed. Hearts were beating hard against the chests. Emotions... Read More
Your business depends on the success of your marketing efforts. If your... Read More
Make Marketing a Must, Not a MaybeWhen business is booming, it's easy... Read More
In the fundraising profession, appeal letters that you mail to existing donors... Read More
More of the findings of the recent studies in behavioral economics:Webers LawA... Read More
If anyone was to ask me what my greatest strength was I'd... Read More
December marked the 40th anniversary of the original broadcast of the classic... Read More
RSS has been around for more than 10 years but has only... Read More
Brochures are a great way to get your message across. While having... Read More
I bet you thought the movie "Daddy Daycare" was a kiddie comedy,... Read More
Why does your business need a business card?Business card is a powerful... Read More
With the increased challenges that all companies are faced with, many corporations... Read More
Donald Trump's hit reality show, The Apprentice is a godsend for marketers... Read More
Pricing is one of the four major components of marketing. Psychological pricing... Read More
No doubt you started this year with some big ideas about what... Read More
Remember the baseball cards kids traded while chewing their... Read More
You may be engaged in a marketing activities that are working against... Read More
Marketing Marketing |