What Is Better Than FREE?

Oh come on! FREE is free. Zero, zip, nada, zilch. What on earth could be better than FREE?

I recently told you FREE was the most powerful word in advertising. Nothing has changed, it still is.

So what is with the headline of this article? What is better than FREE?

Well before I explain, let's recap a little first. FREE is the most powerful word in marketing and advertising world because at its very heart lies the secret of 'risk reversal'. If you recall, in the previous article I was encouraging you to make your offer as close to risk-free as possible. And if you do this, you will be ahead of most of your competition.

--- Beyond Risk Reversal

Getting over the risk associated with making the wrong choice, or making the choice and then having the product under deliver or simply not work, is a problem that every buyer struggles with. And for what it's worth, most people are more afraid of making the wrong choice and looking foolish, than they are of just making the wrong choice.

So if you can negate this fear, if you stack the deck in your favour. If you can get the buyer over that hurdle, they will be one step closer to saying "yes".

--- Let's Dance

In any business transaction there is a silent dance that plays out every time someone offers something for sale, and someone considers buying it. Each party silently tries to maneuver themselves into a position where their risk is limited. As the seller, you can help the buyer get to that place if you assume all or more of the risk, then you will have less trouble selling your product or service. It's that simple.

--- "But James, nothing in life is really free."

Well, that is true to some extent. Even if I gave you something free, what it really means is that you did not have to part with any money. You paid no cash. You may still have spent time and energy on the sales process; you may have invested yourself emotionally in the prospect of owning that flashy new fangled widget.

Therefore, in reality, you have 'spent' something ? you spent time. And time unlike money is non-refundable. Time is finite and as the old saying goes? "Time waits for no man."

So if your prospect has accepted your request to explore the possibility of buying something from you, and has even gone so far as to consider making a deal with you, what can you do to clinch it? Well you can let them know you value their time. You can show them you respect them for taking the time to meet with you. You can show them that you appreciated their consideration of your product or service.

--- And The Answer Is?

And so the answer to your question 'what is better than free?' is 'Better Than Risk Free' or 'BTRF' for short.

Simply put, a BTRF offer rewards your customer for favouring you with their buying decision. In addition, if it does not work out ? you compensate them for their efforts. Here is a concrete example:

Whether you sell products or services, give the client something extra as part of the main deal. If the extra premium is free, then so much the better. To make the deal even stronger, make it known that the whole deal is 100% guaranteed and you'll refund their money if required (or whatever makes sense) and also let them know that regardless of the deals outcome, (and this is the BTRF part) they get to keep the premium item you gave them as your way of saying thank you.

'Better Than Risk Free' is better than free.

Author: http://www.JamesBurchill.com - James is a freelance writer and consultant

In The News:

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(L-R) UAW President Ron Gettelfinger, Chairman and CEO of General Motors Richard Wagoner and Chairman and CEO of Chrysler LLC Robert Nardelli wait to testify on November 19, 2008 on Capitol Hill in Washington, DC. Chastened executives from the Big Three US carmakers will return to Washington this week in a bid to convince lawmakers that their companies are worth saving.(AFP/File/Tim Sloan)AP - Ford Motor Co. will tell Congress that it plans to return to a pretax profit or break even in 2011 when the Detroit Three automakers' CEOs appear before lawmakers this week to request $25 billion in government loans.



Traders work on the floor of the New York Stock Exchange, Tuesday Dec. 2, 2008. (AP Photo/Richard Drew)AP - Wall Street rebounded Tuesday, regaining some of the ground lost in the previous session's huge drop, as the potential for a bailout of the beleaguered auto industry helped calm investors. The Dow Jones industrials rose nearly 225 points, regaining a third of Monday's nearly 680-point plunge.



AP - Ford says its November U.S. light vehicle sales tumbled 31 percent amid a continued slump in consumer spending and tight credit markets. Toyota's sales fell 34 percent despite its extension of zero-percent financing on a dozen vehicles.

An anti-goverment protester reacts to the news that Prime Minister Somchai Wongsawat's ruling People's Power Party must disband at Suvarnabhumi Airport Tuesday, Dec. 2, 2008 in Bangkok Thailand. Somchai says he has accepted a court ruling to step down because of electoral fraud committed by his political party. (AP Photo/Ed Wray)AP - Thailand's prime minister was ousted Tuesday after weeks of protests closed the capital's airports, stranding 300,000 travelers. Protesters promised to lift their siege, and international flights were expected to resume Friday.



In this Jan. 8, 2007 file photo, Saddam Hussein's cousin Ali Hassan al-Majid, known as 'Chemical Ali,' for his alleged use of chemical weapons against Iraqi Kurds, listens to prosecution evidence during the Operation Anfal trial, in Baghdad, Iraq. A special Iraqi court has sentenced Saddam Hussein's cousin, known as 'Chemical Ali,' to death for his role in the 1991 suppression of a Shiite uprising Tuesday, Dec, 2, 2008. Ali Hassan al-Majid already faces death by hanging after being convicted last year for his role in the killing of tens of thousands of Kurds in a crackdown in the late 1980s. But that execution has been delayed by legal wrangling.  (AP Photo/Darko Vojinovic, Pool)AP - A special Iraqi court sentenced Saddam Hussein's notorious cousin, "Chemical Ali" Hassan al-Majid, to death Tuesday after convicting him of crimes against humanity for his part in crushing the 1991 Shiite uprising in southern Iraq.



President-elect Barack Obama, center, leaves a local gym following his morning workout Tuesday, Dec. 2, 2008 in Philadelphia, Pa. Walking out with him are members of the Secret Service. (AP Photo/Pablo Martinez Monsivais)AP - President-elect Barack Obama pledged quick work Tuesday on an economic recovery plan to include tax cuts and increased federal spending, and told the nation's governors he wants their advice in designing a package to help their hardhit states.



In this photo released by Mumbai Fire Brigade, burnt-out interiors on the top floors of the Taj Mahal Hotel, one of the venues of terror attacks in Mumbai, India, Saturday, Nov. 29, 2008. (AP Photo/Mumbai Fire Brigade, PD Karguppikar, HO)AP - India received a warning from the United States before last week's attacks in Mumbai that militants were plotting a waterborne assault on the city, a senior U.S. official said Tuesday as domestic intelligence officials said they were aware of a Pakistan-based plot.



Karolinska Institute student Andrew Ketterer, left, faces a mannequin in 'body-swap' illusion test, a method whereby people can experience the illusion that either a mannequin or another person's body is their own body Monday Dec. 1, 2008 in Stockholm. In a study presented Tuesday, neuroscientists at Stockholm's renowned Karolinska Institute show how they got volunteers wearing virtual reality goggles to experience the illusion of swapping bodies with a mannequin and a real person. (AP Photo/Niklas Larsson)AP - Shaking hands with yourself is an amusing out-of-body experience. The illusion of having your stomach slashed with a kitchen knife, not so much.



In this Sept. 7, 2008 file photo, Britney Spears poses with her awards backstage at the 2008 MTV Video Music Awards in Los Angeles. (AP Photo/Chris Pizzello, file)AP - Britney Spears is taking her "Circus" act on the road.



New York Giants' Plaxico Burress, right, arrives at Manhattan Supreme Court for arraignment with an unidentified man Monday, Dec. 1, 2008, in New York. Burress accidentally shot himself at a Manhattan nightclub Friday evening and was treated at New York-Presbyterian Hospital/Weill Cornell Medical Center. He was released Saturday. (AP Photo/David Karp)AP - Plaxico Burress arrived at Giants Stadium on Tuesday, facing the possibility that his career with the Super Bowl champions could be over and he could land in jail after accidentally shooting himself in the thigh at a nightclub.



New trucks are displayed for sale at a Ford dealership in Encinitas, California in this November 11, 2008 file photo. (Mike Blake/Reuters)Reuters - U.S. automakers started to submit plans demanded by Congress as the Big Three's CEOs and lawmakers gird for debate over a $25 billion bailout the industry says it needs to survive.



Incumbent Senator Saxby Chambliss reacts as Alaska Governor Sarah Palin addresses the crowd during a rally in Duluth, Georgia December 1, 2008. (Tami Chappell/Reuters)Reuters - The state of Georgia votes in a run-off election for the Senate on Tuesday that will help decide whether Democrats gain a big enough majority in the chamber to ram through legislation virtually at will.



An anti-government demonstrator chases after a suspected pro-government supporter in Bangkok's Suvarnabhumi Airport on December 1, 2008. (Kerek Wongsa =/Reuters)Reuters - Thai Prime Minister Somchai Wongsawat was banned from politics for five years and his party disbanded on Tuesday, spurring jubilant anti-government protesters to end their blockades of Bangkok's airports.



David Roseboro fills up his pickup truck at a gas station in Charlotte, North Carolina September 29, 2008. (Chris Keane/Reuters)Reuters - Oil fell below $49 a barrel on Tuesday, after reversing early losses in response to a rally in U.S. and European shares.



People hold candles during a vigil held for the victims of Mumbai's recent attacks, in New Delhi, December 2, 2008. (Adnan Abidi/Reuters)Reuters - India demanded Pakistan hand over 20 of its most-wanted fugitives as a sign of good faith, while both sides on Tuesday tried to cool tensions over the Mumbai attacks before a visit by Washington's top diplomat.



Ali Hassan al-Majeed, better known as 'Chemical Ali,' listens to the prosecution during the 'Anfal' genocide trial in Baghdad in this December 18, 2006 file photo. taken December 18, 2006. (Nikola Solic/Files/Reuters)Reuters - An Iraqi court sentenced Saddam Hussein's cousin "Chemical Ali" to death Tuesday for the killing of thousands of Shi'ites in a ruthless crackdown on their uprising after the 1991 Gulf War.



Reuters - Two U.S. soldiers serving in Afghanistan have been charged with the abuse of Afghan detainees, the U.S. military said Tuesday.

A Seattle police officer helps a person injured after a mock nuclear 'dirty bomb' explosion in a 2003 terrorism response exercise. (Robert Sorbo/Reuters)Reuters - The chances of a terror attack on a major city somewhere in the world using weapons of mass destruction are better than even, according to a task force mandated by the U.S. Congress, The Washington Post reported in its Tuesday edition.



An anti-government protester was killed and 22 wounded in a grenade attack at Don Mueang airport in Bangkok. Thai anti-government activists have agreed to end protests that have paralysed Bangkok's airports, after a court stripped Prime Minister Somchai Wongsawat of his post and outlawed the ruling party.(AFP/Str)AFP - Thai anti-government activists on Tuesday agreed to end protests that have paralysed Bangkok's airports, after a court stripped Prime Minister Somchai Wongsawat of his post and outlawed the ruling party.



Pakistan Foreign Minister Shah Mehmood Qureshi has said that Islamabad has suggested setting up a AFP - Pakistan offered on Tuesday to work hand-in-hand with India to track down those responsible for the Mumbai attacks but declined to respond immediately to a demand that it hand over 20 terrorist suspects.




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