Better Internal Proposals

A colleague of mine has a problem. We belong to the same association and he's been trying for quite some time, without success, to get support for one of his proposals.

His lack of results came to mind when a reader asked for ideas about making internal proposals more effective. As she noted in her message, it's necessary to make a business case for proposals, including costs and returns.

She's right, and I agree wholeheartedly. In fact I just finished a proposal to an organization I work with and had it accepted on that sort of basis.

But, I think all good proposals start where my colleague has trouble. They start with a clear and concise statement about the project: "This is what I recommend, this is the issue (problem or opportunity) it addresses, and these are the consequences (benefits) of doing what I recommend."

I frequently come across situations where ideas don't fly because the person making the proposal hasn't prepared that kind of analysis and statement. While the virtue of the ideas seems apparent to him or to her, it's not at all apparent to others. I've referred to it elsewhere as the 'Everybody knows' syndrome.

To do the analysis, and later write the statement, start with a description of the action that you want taken. In just a few words, write down the what you want to see happen, and how it changes the status quo. For example, I recently went to a meeting with a proposal that went like this: Change the duration of our event to four weeks from the current duration of six weeks, to reduce our costs during a slow period.

Next, name or list the people or functions involved. Who will take the action? Do you want just one person to act, or several, or many? And, if it involves a multi-stage action, set out the stages. For example, "I would like this committee to formulate a recommendation we can put to a vote at the annual meeting."

Follow that with a list of people and organizations affected by the action. Be thorough in this consideration; it's all to easy to forget the peripheral players. And very often peripheral players make a critical difference to our plans.

Now, is there a timeline or sequence of events that needs consideration before a decision can be made or implemented? Almost everything we do in large modern organizations is interconnected to other people and resources. And, what about contingencies? Does your proposal depend on something else happening?

Having thoroughly explored the proposal and its implications, we now turn to costs and benefits, the business case. What are the tangible and intangible costs? In the intangibles column, make at least a mental note of the emotional costs that key stakeholders will pay. The same is generally true of benefits, or the returns if we're talking about financial components. Remember the important role emotions often play in decisions.

In summary, then, take a strategic approach to internal proposals, an approach that identifies the issues, the players, and the consequences. This exercise allows you to be clear and concise because you have thought your way through the proposal carefully, and you know the key issues.

Robert F. Abbott writes and publishes Abbott's Communication Letter. Learn how you can use communication to help achieve your goals, by reading articles or subscribing to this ad-supported newsletter. An excellent resource for leaders and managers, at: http://www.communication-newsletter.com

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U.S. Secretary of State Condoleezza Rice, left, waves to media as she arrives at Palam technical airport in New Delhi, India, Wednesday, Dec. 3, 2008. Rice arrived in New Delhi on Wednesday in Washington's effort to ease tensions in the region after a three-day terrorist attack that left 171 people dead in Mumbai. U.S. Ambassador to India David Mulford, center, and his wife Jeannie Mulford are also seen in the picture. (AP Photo/Gurinder Osan)AP - Secretary of State Condoleezza Rice arrived in New Delhi on Wednesday as part of a U.S. effort to ease tensions in the region after a three-day terrorist attack killed 171 people in India's financial capital.



Incumbent Senator Saxby Chambliss reacts as Alaska Governor Sarah Palin addresses the crowd during a rally in Duluth, Georgia December 1, 2008. (Tami Chappell/Reuters)AP - Relieved Republicans celebrated a resounding win in Georgia's hard-fought U.S. Senate runoff, a victory that denied Democrats a filibuster-proof majority and cemented the state's reputation as a GOP bastion.



Defense Secretary Robert Gates holds a press briefing at the Pentagon in Washington, Tuesday, Dec. 2, 2008. Gates said that U.S. and British citizens were the targets of the violent siege in Mumbai, although most of those killed in the city, the nation's financial capital, were Indians. He also said Tuesday that the chairman of the Joint Chiefs of Staff, Adm. Mike Mullen, had gone to the region to meet with officials.  (AP Photo/Lawrence Jackson)AP - Defense Secretary Robert Gates signaled a willingness Tuesday to forge ahead with two key priorities for the incoming Obama administration: accelerating the U.S. withdrawal from Iraq and shutting down the Guantanamo Bay detention center.



Trader David O'Day works on the floor of the New York Stock Exchange, Tuesday, Dec. 2, 2008. (AP Photo/Richard Drew)AP - The government must toughen its monitoring of the $700 billion financial bailout to ensure that banking institutions limit their top executives' pay and comply with other restrictions, federal auditors said Tuesday in the first comprehensive review of the rescue package.



In this handout photo provided by the Tracy Police Department, the booking mug for Michael Schumacher, 34, is shown. Schumacher, and wife Kelly Layne Lau, 30, were arrested late Monday, charged with torture and other counts after a bruised, terrified 17-year-old showed up at a gym with a chain locked to his ankle, claiming he had just fled his captors, authorities said Tuesday. (AP Photo/Tracy Police Department)AP - A Girl Scout leader and her husband were arrested after an emaciated, terrified and nearly naked 17-year-old showed up at a gym with a chain locked to his ankle, saying he had just fled his captors, authorities said Tuesday.



Chart compares the percentage of military service members getting divorced this year and last; 1 c x 2 7/8 in; 46.5 mm x 73.025 mmAP - The divorce rate among soldiers and Marines increased last year as military marriages suffered continuing stress from America's two ongoing wars. There were an estimated 10,200 failed marriages in the active duty Army and 3,077 among Marines, according to figures obtained by The Associated Press for the budget year ended Sept. 30.



AP - An independent report on American higher education flunks all but one state when it comes to affordability — an embarrassing verdict that is unlikely to improve as the economy contracts.

Folk performer Odetta sings at the New Orleans Jazz Festival in this 1978 file photo. Odetta, the folk singer with the powerful voice who moved audiences and influenced fellow musicians for a half-century, died Tuesday Dec. 2, 2008. She was 77. (AP Photo, FILE)AP - Odetta, the folk singer with the powerful voice who moved audiences and influenced fellow musicians for a half-century, has died. She was 77.



Oil traders gesture as they work in the oil futures pit at the New York Mercantile Exchange in New York, Tuesday, Dec. 2, 2008. Oil prices dipped again Tuesday and gas prices hit their lowest levels since January 2005 with the United States officially in a recession.  (AP Photo/Kathy Willens)AP - Asian stock markets mostly rose Wednesday after a rebound on Wall Street, but pervasive concerns about the dismal outlook for the world economy limited gains.



Indiana Pacers forward Danny Granger, left, puts up a shot in front of Los Angeles Lakers forward Vladimir Radmanovic (10), of Serbia, during the fourth quarter of an NBA basketball game in Indianapolis, Tuesday, Dec. 2, 2008. The Pacers won 118-117. (AP Photo/Darron Cummings)AP - Danny Granger scored 32 points and led Indiana back from a 15-point fourth-quarter deficit, and Troy Murphy tipped in a missed shot at the buzzer to complete an improbable 118-117 victory over the Los Angeles Lakers on Tuesday night.



U.S. Secretary of State Condoleezza Rice, left, waves to media as she arrives at Palam technical airport in New Delhi, India, Wednesday, Dec. 3, 2008. Rice arrived in New Delhi on Wednesday in Washington's effort to ease tensions in the region after a three-day terrorist attack that left 171 people dead in Mumbai. U.S. Ambassador to India David Mulford, center, and his wife Jeannie Mulford are also seen in the picture. (AP Photo/Gurinder Osan)Reuters - Secretary of State Condoleezza Rice arrived in New Delhi on Wednesday as part of urgent U.S. efforts to ease tension between India and Pakistan that has surged over the Mumbai attacks.



A foreign currency dealer stands in front of a screen displaying the exchange rates between the U.S. dollar and the Korean won at the Korea Exchange Bank in Seoul November 24, 2008. (Jo Yong-Hak/Reuters)Reuters - South Korea moved on Wednesday to help local banks through a cash crunch gripping the global financial system as central banks around the world were expected to cut interest rates again to support their fast flagging economies.



Reuters - U.S. forces in Iraq captured two suspected members of an Iranian-backed network and killed a third Wednesday, part of U.S. efforts to target a group it says has attacked Iraqi citizens and foreign troops.

New trucks are displayed for sale at a Ford dealership in Encinitas, California in this November 11, 2008 file photo. (Mike Blake/Reuters)Reuters - A top lawmaker predicted Washington would approve a bailout for U.S. automakers after they submitted survival plans, and General Motors Corp and Chrysler LLC said they needed an immediate infusion of cash to avoid failures.



President-elect Barack Obama meets with governors during a bipartisan meeting with members of the National Governors Association at Congress Hall in Independence Park in Philadelphia, Pennsylvania December 2, 2008. (Jeff Haynes/Reuters)Reuters - President-elect Barack Obama moved swiftly toward wrapping up his cabinet appointments on Wednesday with the selection of rival-turned-supporter Bill Richardson as secretary of commerce.



Incumbent Senator Saxby Chambliss (C) smiles after hugging his grandson John Baker and his mother Emma Chambliss after he had been told he was ahead in the run-off at his election night party in Atlanta, Georgia December 2, 2008. Chambliss won a run-off election in Georgia on Tuesday, CNN said, denying Democrats the chance for a 60-seat 'super majority' in the Senate that would have enabled them to pass legislation virtually at will. (Tami Chappell/Reuters)Reuters - Republican Sen. Saxby Chambliss easily won a run-off election in Georgia on Tuesday, denying Democrats the chance for a 60-seat "super majority" in the Senate that would have enabled them to pass legislation virtually at will.



A station attendant fills up a bus at a gas station in Shanghai November 25, 2008. (Aly Song/Reuters)Reuters - Oil rose toward $48 a barrel on Wednesday, recovering from a tumble of more than $100 off July peaks, but the upside could be limited, with further signs of weakening oil demand expected in upcoming weekly U.S. oil data.



Senator Hillary Clinton along with daughter Chelsea (L) and husband former President Bill Clinton (C) speaks to supporters at her North Carolina and Indiana primary election night rally in Indianapolis, Indiana, May 6, 2008. (John Gress/Reuters)Reuters - New York Gov. David Paterson has famous names to choose from in picking a replacement for Sen. Hillary Clinton, including a Kennedy, a Cuomo and even another Clinton, as in the former president of the United States.



An anti-government protester waits for transport as demonstrators prepare to leave the Suvarnabhumi international airport in Bangkok on December 3. Hundreds of anti-government protesters have packed up and left Bangkok's airports after a crippling siege, as authorities assured angry tourists that flights would resume within 24 hours.(AFP/Hoang Dinh Nam)AFP - Hundreds of anti-government protesters packed up and left Bangkok's airports on Wednesday after a crippling siege, as authorities assured angry tourists that flights would resume within 24 hours.



Indians rest on the sea front promenade outside the Oberoi Trident hotel in Mumbai. Pakistan offered Tuesday to work hand-in-hand with India to track down those responsible for the Mumbai attacks but declined to respond immediately to a demand that it hand over 20 terrorist suspects.(AFP/Indranil Mukherjee)AFP - US Secretary of State Condoleezza Rice arrived in New Delhi Wednesday to try and ease India-Pakistan tensions over the Mumbai attacks, as US intelligence blamed a Pakistan-based militant group.




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