The Art of Negotiation in 535 words

I want to get better at negotiation, but where to start? UK Amazon currently has 2332 books on negotiation. Google indexed nearly 4 million relevant (yeah right) pages. All I need is a simple, straightforward model that I can put to use now.

Phased by the glut of information, I went within and remembered the wise teachings from a senior manager in my early working life. So, come closer, listen up, because he was very wise indeed?

He said "Do you know your LIMits?"

"My what? said I cautiously, wondering if he was asking about my drinking capacity, driving speed or something equally off the wall.

Being worldlier than I, he noticed my confusion and helped me out.

"Lyndsay, if you want to be successful in life, you need to know your LIMits. Let me explain. What would you Like to have? What do you Intend to have? What Must you have? What are your LIMit's?"

Slowly it dawned on me that he was talking the strange management language of mnemonics.

He wrote down the word for me like this.

L
I
M
I
T
S

And next to the letters he wrote

L ? like to have: your number 1, top of the pile, best outcome
I ? intend to have: your realistic, shoot for the stars but reach the moon outcome
M ? must have: your bottom line. Deal is off if this is not met.

(The I,T and S are irrelevant, just convenient additions to prevent asking what your LIM are!)

Testing the Theory

And so ended his lesson. Off I scampered like the eager young graduate I was, itching to put this into practice. Thinking about a possible secondment opportunity I wrote the following:

Like ? 10% bonus, new laptop, mentoring with new senior manager
Intend ? 5% bonus, attendance at special course, return to new job after secondment
Must ? same pay, relocation expenses paid, credit in my appraisal

The final deal I struck landed somewhere between Like and Intend, with a few perks I had not even considered, so I felt it was a success.

Why Negotiation Works

There are a couple of reasons why simple models are useful but often forgotten.

The LIMits negotiation model encourages flexible thinking in that there are 3 potential good outcomes. Compare this with the most common alternative - success or failure ? and you can see there is only 1 measly good outcome. You don't have to be a gambling pro to work out which approach is best! The secret of the LIMits model is if you don't meet all the criteria for success, then the opposite is not failure, just a different outcome.

The other benefit of using the LIMits negotiation model is it forces you to prepare, gaining you vital spare capacity when you are in the thick of the negotiation. You will be clear about your position and better able to get that across.

Information overload

As I demonstrated, simple models are forgotten because we seek out newer, shinier ideas in books, the internet or from other sources. Reduce information overload by re-using what you already know or recycling an old idea into one that works today. Old knowledge is not always redundant.

So, negotiate that new job, better deal or contract. All you need is to know your LIMits.

Lyndsay Swinton is an experienced team leader, people manager and business coach. Her website is www.mftrou.com - 'Management for the rest of us'. Subscribe to her free no-nonsense Management Tips newsletter at mftrou.com today.

In The News:

Yahoo! News: Top Stories

United Auto Workers members listen to UAW President Ron Gettelfinger speak at a news conference at a meeting of UAW officials in Detroit, Wednesday, Dec. 3, 2008.  (AP Photo/Paul Sancya)AP - The United Auto Workers said Wednesday it is willing to change its contracts with U.S. automakers and accept delayed payments of billions of dollars to a union-run health care trust to do its part to help the struggling companies secure $34 billion in government loans.



President-elect Barack Obama speaks at a news conference in Chicago, Wednesday, Dec. 3, 2008. (AP Photo/Charles Dharapak)AP - President-elect Barack Obama signaled a clear desire Wednesday to use a significant portion of $700 billion in financial bailout funds to stanch foreclosures by helping struggling homeowners with their mortgages. "The deteriorating assets in the financial markets are rooted in the deterioration of people being able to pay their mortgages and stay in their homes," he said.



A bomb disposal squad officer, center, takes a suspicious box to the police station after diffusing a bomb at Chhatrapati Shivaji train station in Mumbai, India, Wednesday, Dec. 3, 2008. Police on Wednesday discovered leftover explosives hidden in a bag in Mumbai's main train station, a stunning new example of botched security after the deadly rampage that left the government open to accusations it missed warnings and bungled its response. (AP Photo)AP - Police on Wednesday discovered leftover explosives hidden in a bag in Mumbai's main train station — a stunning new example of botched security after the deadly rampage that left the government open to accusations it missed warnings and bungled its response.



President-elect Barack Obama and Commerce Secretary-designate New Mexico Gov. Bill Richardson take part in a news conference in Chicago, Wednesday, Dec. 3, 2008. (AP Photo/Pablo Martinez Monsivais)AP - President-elect Barack Obama named New Mexico Gov. Bill Richardson as commerce secretary on Wednesday, filling a top economic post in troubled times and placing a second former campaign rival in his new Cabinet.



Pirates ride alongside the luxury American cruise ship M/S Nautica, in this photo take from the Nautica, during a hijack attempt on the vessel, off the coast of Yemen in the Gulf of Aden, Sunday, Nov. 30, 2008.  The M/S Nautica, carrying 656 international passengers and 399 crew members, was sailing through the Gulf of Aden on Sunday when it encountered six bandits in two speedboats.  The pirates fired at the passenger liner but the larger ship was faster than the pirates' vessels, and escaped being boarded.(AP Photo)AP - Ordered to get inside and stay down, Oregon tourist Clyde Thornburg heard the pirates' rifle shots hit the side of the luxury cruise liner — "Pop! Pop! Pop!" — then felt the ship speed up to escape.



This undated photo provided by the Tracy Police Department shows Caren Ramirez. Police were seeking Ramirez on suspicion of participating in alleged abuse against her 17 year-old nephew who showed up Monday, Dec. 1, 2008 at a northern California gym with a chain locked to his ankle. (AP Photo/Tracy Police Department)AP - The aunt and one-time guardian of an emaciated and shackled 17-year-old has been arrested, as police tried to determine how she knew the couple accused of holding the teen against his will for nearly a year.



University of California, Los Angeles, Professor of Psychiatry  Dr. Gary Small plays with a digital memory electronic device at his office at the Semel Institute for Neuroscience & Human Behavior in Westwood, Calif., on Monday, Dec. 1, 2008. (AP Photo/Damian Dovarganes)AP - What does a teenage brain on Google look like? Do all those hours spent online rewire the circuitry? Could these kids even relate better to emoticons than to real people? These sound like concerns from worried parents. But they're coming from brain scientists.



This undated file photo provided by the Illinois Department of Corrections shows Jennifer Hudson's estranged brother-in-law William Balfour. Balfour has been arrested Monday, Dec. 1, 2008 in Illinois in the deaths of the singer's mother, brother and 7-year-old nephew. (AP Photo/Illinois Department of Corrections)AP - Prosecutors allege Jennifer Hudson's estranged brother-in-law killed three family members because he was angry the singer's sister was dating another man.



AP - The one that didn't get away held an unlikely surprise for a Texas man. The blue-stoned class ring of Joe Richardson, engraved with his name, turned up inside an 8-pound bass 21 years after he lost it while fishing on Lake Sam Rayburn.

In this Aug. 31, 2008, file photo, Boston Red Sox's Dustin Pedroia walks back to the dugout during a baseball game against the Chicago White Sox at Fenway Park in Boston. The Red Sox have agreed to terms with the 2008 AL Most Valuable Player on a six-year contract, the team announced on Wednesday, Dec. 3, 2008. (AP Photo/Winslow Townson)AP - AL Most Valuable Player Dustin Pedroia and the Boston Red Sox agreed Wednesday to a $40.5 million, six-year contract. The deal includes a club option for 2015. He would not have been eligible for free agency until after the 2012 season.



General Motors employee Eddie Webster rests his hand against a new Chevy Tahoe at a rally held to support federal aid to the U.S. auto industry at the GM assembly plant in Arlington, Texas, November 18, 2008. (Jessica Rinaldi/Reuters)Reuters - President-elect Barack Obama said on Wednesday struggling automakers have put forward a "more serious" restructuring proposal to Congress but withheld judgment on the plans until hearings are held.



Trading specialists work on the floor of the New York Stock Exchange, December 3, 2008. (Chip East/Reuters)Reuters - Record declines in the vast U.S. and European service sectors and more bleak U.S. employment news on Wednesday sparked fear of an economic "free fall," setting up another round of deep interest rate cuts.



Posters are displayed close to Taj Mahal hotel in Mumbai, December 2, 2008. (Arko Datta/Reuters)Reuters - U.S. Secretary of State Condoleezza Rice urged Pakistan on Wednesday to cooperate "fully and transparently" in investigations into the Mumbai attacks that have upset India-Pakistan relations.



An employee works on a 2009 Ford F-150 on the assembly line at Ford's Kansas City Assembly Plant in Claycomo, Missouri, October 2, 2008. (Sam VarnHagen/Ford/Handout/Reuters)Reuters - All options were on the table on Wednesday as congressional committees scrutinized auto company restructuring proposals and an urgent appeal for $34 billion in aid ahead of make-or-break hearings.



The U.S. Senate and Congressional Democratic leadership attends a Democratic Senatorial Campaign Committee/Democratic Congressional Campaign Committee election watch party in Washington November 4, 2008. From L-R are: DSCC Chairman Sen. Charles Schumer (D-NY), House Majority Leader Steny Hoyer (D-MD), Senate Majority Leader Harry Reid (D-NV), DCCC Chairman Christopher Van Hollen (D-MD), and Speaker of the House Nancy Pelosi (D-CA). (Larry Downing/Reuters)Reuters - Senate Democrats will be able to do plenty over the next two years -- despite falling just short of their goal of winning a majority big enough to end Republican procedural roadblocks.



Treasury Secretary Henry Paulson speaks at a news conference at the Treasury Department in Washington, November 25, 2008. (Jason Reed/Reuters)Reuters - Treasury Secretary Henry Paulson is weighing whether to ask Congress for the remaining $350 billion of the financial bailout fund, with White House aides approaching President-elect Barack Obama's transition team about the idea, an Obama aide said on Wednesday.



A U.S soldier stands guard during a graduation ceremony at Al-Furat Iraqi Police Training Center in Baghdad December 2, 2008. (Saad Shalash/Reuters)Reuters - A string of departures by the U.S. military's allies in Iraq is turning into an exodus as violence subsides and the end of a U.N. mandate permitting their deployment to the country approaches.



Tourists from Greece pose as they exit an Thai Airways flight from Phuket, the first to land at Bangkok's Suvarnabhumi Airport December 3, 2008, after a week long anti-government protest paralyzed air travel. (Chaiwat Subprasom/Reuters)Reuters - Anti-government protesters lifted their crippling, eight-day blockade of Thailand's main airport on Wednesday, raising the hopes of 230,000 stranded tourists even though there is no end in sight to the wider political crisis.



A map locating the main terrorist attacks in Mumbai. India on Wednesday warned that all options were open in dealing with Pakistan after last week's attacks on Mumbai, as the United States pressured Islamabad to show urgent cooperation with the probe.(AFP/Graphic)AFP - India on Wednesday warned that all options were open in dealing with Pakistan after last week's attacks on Mumbai, as the United States pressured Islamabad to show urgent cooperation with the probe.



Children go to fetch water at a plant in the Zimbabwean capital, Harare, on December 1, 2008. Baton-wielding riot police broke up protests in Harare and detained dozens Wednesday, as the death toll of a cholera epidemic neared 600 in Zimbabwe's worsening health and economic crises.(AFP/File/Desmond Kwande)AFP - Baton-wielding riot police broke up protests in Harare and detained dozens Wednesday, as the death toll of a cholera epidemic neared 600 in Zimbabwe's worsening health and economic crises.




Guidelines for Ambassador Appointments

Ambassadors to other countries are a vital part of international relations. It... Read More

While Youre Waiting

Not long ago, I made a partnership pitch, on behalf of an... Read More

Negotiating Technology Contracts

Have you ever tried to negotiate a deal for software, computer equipment,... Read More

Negotiating Tactics: Don?t Let ?Good Guy ? Bad Guy? Control the Sales Negotiation

Counter one of the classic negotiating gambits by addressing it directly.You've assembled... Read More

Negotiate to Your Advantage

The hardest and most important part of any negotiation is knowing when... Read More

Suppliers as Your Partners in Cost Reduction

This article is one of the many articles still to come in... Read More

Negotiate Like a P.R.O.

Whether you're negotiating a peace settlement in a war-torn country or a... Read More

The Art of Haggling

Did you know that at one time in this country that there... Read More

Ask for More - You May Get More

If you are involved with sales, how do you feel when you... Read More

Managing Conflict, in Life & Work: Using Ancient and Modern Approaches

"Conflict" is a word that can have varying degrees of severity, meaning,... Read More

National and Cultural Negotiation Style

Cultural and national negotiation styles reflect communication behaviors and the priorities of... Read More

Writing an RFP (Request for Proposal)

A while back, a potential client provided me with some... Read More

Negotiating Skills Will Get You Ahead

Negotiating skills can help you manage lots of different kinds of life... Read More

Communicating Across Time Horizons

There was a time in my life when I sold life insurance.... Read More

Determine Your Rate And Negotiate Carefully With Unreasonable Clients

Consultants who offer executive assistant or computer services on a virtual basis... Read More

Embarrassed To Discuss Your Prices? Seven Common Reasons We Cant Talk About Them

Last week, a wonderfully-skilled electrician installed a new light fixture for us.... Read More

Avoiding and Accomodating in Negotiation

The avoiding approach to negotiating is characterized by losing, leaving, and withdrawing.... Read More

How To Deal With A Complainer

How To Deal With A ComplainerA Complainer Is Characterized by:1. Dissatisfaction in... Read More

Four Ways To Work Out Business Disputes

Business owners have four options to resolve disputes with partners, vendors or... Read More

30 Tips for Keeping Meeting Expenses to a Minimum

Money makes the world go 'round. And when it comes to meeting... Read More

7 Tips for Bartering Products and Services

What better way to gain a new customer than by getting something... Read More

What Are The Four Types Of Negotiating Outcomes?

Negotiating outcomes are the types of results that can happen at the... Read More

Can a Corporate Executive Really Use The Beautiful Mind; To guide decision making?

I would like to comment on the "A Beautiful Mind" movie and... Read More

Resolve Conflict In 6 Easy Steps - The BEDROL Method

The principles of Negotiation can work for you in any situation, but... Read More

Where to FIND the BEST Employees --

Obviously, you might logically say, "that is good!" You would most certainly... Read More

The Most Powerful Persuasion Skill Youll Ever Learn

Criteria ElicitationThis is without a doubt the most important persuasion skill that... Read More

How to Negotiate Effectively

You may be thinking, "Gary, I am a mom, housewife, or stay-at-home... Read More

Making the Deal: Women as Negotiators

Negotiating is no game. It is not for the weak or the... Read More

The Six Rs for Changing MInds and Overcoming Resistance

This article borrows from Howard Gardner's book, "Changing Minds" (2004). In order... Read More

Dont Be Afraid Of Silence

In any conversation with two or more people, there is a tendency... Read More

Do You Want a Paycheck or a Passion? 10 Qualities Managers are Looking for in Hiring You

Based upon my research of over 300 managers in the last two... Read More

Business: Keys To Negotiating Well

Whether it's buying a car, asking for a pay rise, saying 'no'... Read More

Games are a Reflection of Behavior

You are standing on a small stage yelling, "What's the name of... Read More

Negotiation: A Compromising Position

Negotiating is a hot topic these days for a good reason. It... Read More

Cross Cultural Negotiations

Cross cultural negotiation is one of many specialized areas within the wider... Read More

Negotiations: The Art, Science, & Sport of Online Deals

Negotiations can seem as complex as physics, and in fact, people go... Read More

Barter: Its Not Just for Doctors Anymore

Time was, in the country, the local "doc" was as likely to... Read More

A One Stop Financial Solution

Amy Wright, 34, was extatic when her realtor showed her the three... Read More

The Art of Negotiation in 535 words

I want to get better at negotiation, but where to start? UK... Read More

Negotiating: Forcing vs Compromising

Forcing is a hard-nosed approach that makes heavy demands from the outset.... Read More

How To Communicate Using Space

What Is Proxemics?The study of the communicative aspects of personal space and... Read More

Managing the Sales Negotiation Process

How many times have you heard:"You've got to drop your price by... Read More

Negotiating Skills: Ask For More Than You Expect To Get

It creates some negotiating room, and you might just get what you're... Read More

Power Pricing - Getting the Right Price for Your Products and Services

There's an old joke about the New York City blackout. Power was... Read More

Lets Make a Deal

Smart buyers will always ask for a better price. Unfortunately, too many... Read More

Are You Scaring Away Potential Customers?

When you are trying to make a sale and ask someone to... Read More

Better Internal Proposals

A colleague of mine has a problem. We belong to the same... Read More